Announcements

Topics with Label: advertising

Labels

Forum Posts

Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • OscarDC
  • Moderator
  • 59334 Views
  • 25 replies
  • 5 likes
  • 59334 Views
  • 25 replies
  • 5 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 35387 Views
  • 19 replies
  • 2 likes
  • 35387 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • Eni
  • Moderator
  • 26554 Views
  • 16 replies
  • 2 likes
  • 26554 Views
  • 16 replies
  • 2 likes

Serving ads to Premium customers

In an effort to avoid all the push notification advertising I receive despite having a paid account, I've disabled all push notification. Now I'm seeing ads asking me to turn the notifications back on! I don't see how this is "ad free music listening...

Screenshot_20221122-073348_Fastmail.png
  • Casual Listener
  • In an effort to avoid all the push notification advertising I receive despite having a paid account, I've disabled all push notification.   Now I'm seeing ads asking me to turn the n...
  • HellishAbyss
  • Roadie
  • 110 Views
  • 1 replies
  • 0 likes
  • advertising
    Premium
  • 110 Views
  • 1 replies
  • 0 likes

Premium user being served ads - how to stop permanently?

I am on a premium plan and Spotify clearly sells me on NOT being served ads as part of my premium plan. I am constantly getting advertisements from Spotify in the form of "announcements" for album releases, Spotify original content, etc. I have not o...

  • Newbie
  • I am on a premium plan and Spotify clearly sells me on NOT being served ads as part of my premium plan.   I am constantly getting advertisements from Spotify in the form of "announcements" for...
  • Bittencourt
  • Spotify Star
  • 85 Views
  • 1 replies
  • 0 likes
  • advertising
    announcements
    misleading advertising
    Premium
  • 85 Views
  • 1 replies
  • 0 likes

Superuser Contribution Advertising is frequencly all 15 minutes

PlanFreeCountryFranceDeviceLaptop HP Operating SystemWindows 10 version 20h2OS :19042.844 My Question or Issuewhy the ads run every 15 minutes and it cuts the songs all the time. it is not better to broadcast the ad every 2 hours or every 5 hours rat...

  • Composer
  • Plan Free Country France Device Laptop  HP   Operating System Windows 10  version 20h2 OS :19042.844   My Question or Issue why the ads run every 15 minutes and it...
  • Flanstario1
  • Composer
  • 367 Views
  • 2 replies
  • 1 likes
  • advertising
    Free
    PC
  • 367 Views
  • 2 replies
  • 1 likes

Why advertising?

PlanPremium DuoCountryParaguayDeviceiPhone 8, PC, XiaomiOperating SystemiOS 10, Android Oreo, Windows 10 My Question or IssueI have spotify premium duo but is there advertising on both accounts? Why advertising?

  • Visitor
  • Plan Premium Duo Country Paraguay Device iPhone 8, PC, Xiaomi Operating System iOS 10, Android Oreo, Windows 10   My Question or Issue I have spotify premium duo but is there advertising...
  • Billy-J
  • Spotify Star
  • 774 Views
  • 1 replies
  • 0 likes
  • advertising
    Premium
  • 774 Views
  • 1 replies
  • 0 likes

Adverts playing before my favoutite Podcast - and I'm on Premium

So just in the last week or so I've noticed Spotify have started running short ads at the start of my favourite pocast. I thought I was paying a monthly fee to avoid ads, which I can't stand - what gives?!

  • Casual Listener
  • So just in the last week or so I've noticed Spotify have started running short ads at the start of my favourite pocast. I thought I was paying a monthly fee to avoid ads, which I can't stand - what g...
  • Noah
  • Spotify Star
  • 2375 Views
  • 3 replies
  • 0 likes
  • ads
    Ads-premium accounts
    advertising
    advertisment
    Premium
  • 2375 Views
  • 3 replies
  • 0 likes