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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
75229 Views
20 replies
100 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
140264 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
80618 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
270054 Views
159 replies
13 likes
I ordered my free Google Home Mini, however, the shipping address was wrong and the only way to change it was to cancel the order completely. It hadn't shipped yet. Now the system thinks that I have an order and won't allow me to order it again. What...
I ordered my free Google Home Mini, however, the shipping address was wrong and the only way to change it was to cancel the order completely. It hadn't shipped yet. Now the system thinks that I have ...
Regular
3641 Views
6 replies
1 likes
I'm a premium member, but like on free plans Spotify "suggestions" are added to my playlist during playback. It's annoying and frustrating. To make it worse there's no way to "dislike" them in the app to make them go away. I'm constantly having to fo...
I'm a premium member, but like on free plans Spotify "suggestions" are added to my playlist during playback. It's annoying and frustrating. To make it worse there's no way to "dislike" them in the ap...
Spotify Star
528 Views
1 replies
0 likes
Hello, I was awarded with the Google Home Mini offer through the email that was sent to me. I was told to click the link "GET IT NOW" and then to connect my Google account to my Spotify account in order to receive the offer. After that was done, it s...
Hello, I was awarded with the Google Home Mini offer through the email that was sent to me. I was told to click the link "GET IT NOW" and then to connect my Google account to my Spotify acco...
Casual Listener
1250 Views
2 replies
1 likes
Something is very wrong with either my spotify or my itunes, ive checked my itunes and no active subscriptions are on the but spotify is still charging me 13$ every month even though i have the student discount
Something is very wrong with either my spotify or my itunes, ive checked my itunes and no active subscriptions are on the but spotify is still charging me 13$ every month even though i have the stude...
Spotify Star
967 Views
1 replies
0 likes
So here is my issue with this whole Google Home Mini offer for premium users, tl;dr; Have spent hours of my life talking to both Google and Spotify support and neither company will take ownership of me not receiving the offer or provide a solution. W...
So here is my issue with this whole Google Home Mini offer for premium users, tl;dr; Have spent hours of my life talking to both Google and Spotify support and neither company will take owne...
Community Legend
819 Views
1 replies
0 likes
I received the 6 Months promotion for S10 and spotify premium. Understand that this spotify premium would be directly connected with Hulu as well. However, when reviewing the account status it looks like there's nothing to activate. Any ideas on what...
I received the 6 Months promotion for S10 and spotify premium. Understand that this spotify premium would be directly connected with Hulu as well. However, when reviewing the account status ...
Roadie
474 Views
1 replies
0 likes
Start listening to your customers or you loss will be even larger.
Start listening to your customers or you loss will be even larger.
Spotify Legend
773 Views
1 replies
0 likes
My Hulu app shows on my spotify account, but now when I go to Hulu it doesn't see that I'm subscribed and tries to get me to start a free trial. I know the passwords are both correct, (they are the same,) and it was working even after I switched bill...
My Hulu app shows on my spotify account, but now when I go to Hulu it doesn't see that I'm subscribed and tries to get me to start a free trial. I know the passwords are both correct, (they are the s...
Spotify Star
933 Views
3 replies
0 likes
Registered interest as was already a premium subscriber - recieved email that the google mini was now available that i had reserved on the 24/4/19. I have clicked the 'get it now' link everyday since then up until today where i am posting for help on...
Registered interest as was already a premium subscriber - recieved email that the google mini was now available that i had reserved on the 24/4/19. I have clicked the 'get it now' link every...
Newbie
2849 Views
12 replies
0 likes
I am a premium member of spotify and I am having an issue trying to find the section to redeem my free google home mini. I live in Canada, and I heard that the promo doesn't end till May 9th. Anytime i try and search it and try and find the page for ...
I am a premium member of spotify and I am having an issue trying to find the section to redeem my free google home mini. I live in Canada, and I heard that the promo doesn't end till May 9th. Anytime...
Roadie
554 Views
1 replies
1 likes
I got the email code for the google home mini offer, earlier today it was all out of stock. Now the charcoal version is availible but the discount does not get applied and when I paste it in manually it says already taken! How do I get this resolved?
I got the email code for the google home mini offer, earlier today it was all out of stock. Now the charcoal version is availible but the discount does not get applied and when I paste it in man...
Spotify Star
595 Views
1 replies
0 likes
I received an email today saying that my premium had been cancelled whenever I did not authorise this at all
I received an email today saying that my premium had been cancelled whenever I did not authorise this at all
Roadie
450 Views
1 replies
0 likes
They are charging in my credit card after I canceled my subscription in my credit card, and I want to cancel all my subscriptions and charges of my credit card
They are charging in my credit card after I canceled my subscription in my credit card, and I want to cancel all my subscriptions and charges of my credit card
Community Legend
473 Views
1 replies
0 likes
I applied for the "student offer" £0.99 for 3 months but ended up paying £4.99 for 1 month! I had not used the free trial prior to this and now that's also wasted. I am furious with Spotify and will definately not renew my subscription. This is false...
I applied for the "student offer" £0.99 for 3 months but ended up paying £4.99 for 1 month! I had not used the free trial prior to this and now that's also wasted. I am furious with Spotify and will ...
Spotify Legend
385 Views
1 replies
0 likes
When you first start off your spotifiy obsession with your free account you see an ad about a 30 day trail to try premium. During that trail you see another ad talking about having 3 months of £3.99 before you start to pay £9.99. However, recently I ...
When you first start off your spotifiy obsession with your free account you see an ad about a 30 day trail to try premium. During that trail you see another ad talking about having 3 months of £3.99 ...
Roadie
1752 Views
1 replies
0 likes
Hi. I just wanted to know why users who have already tried Spotify Premium, cannot avail other promos like php9.00 for 3 months? I mean, we have been loyal to the app and don't we deserve some other better promos other than the students and family pr...
Hi. I just wanted to know why users who have already tried Spotify Premium, cannot avail other promos like php9.00 for 3 months? I mean, we have been loyal to the app and don't we deserve some other ...
Spotify Star
858 Views
1 replies
0 likes
I found a website that sales fake premiums accounts and I would like to report it. How Can I do it?
I found a website that sales fake premiums accounts and I would like to report it. How Can I do it?
Spotify Star
398 Views
1 replies
0 likes
Hello,I am general director of the largest public hospital in northeastern Brazil. A hospital that serves the most varied type of public. The reason for this correspondence is the following: I believe in music as a way to improve the patients we serv...
Hello, I am general director of the largest public hospital in northeastern Brazil. A hospital that serves the most varied type of public. The reason for this correspondence is the following: I beli...
Spotify Star
513 Views
1 replies
0 likes
