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Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
I ordered my free Google Home Mini, however, the shipping address was wrong and the only way to change it was to cancel the order completely. It hadn't shipped yet. Now the system thinks that I have an order and won't allow me to order it again. What...
I'm a premium member, but like on free plans Spotify "suggestions" are added to my playlist during playback. It's annoying and frustrating. To make it worse there's no way to "dislike" them in the app to make them go away. I'm constantly having to fo...
Hello, I was awarded with the Google Home Mini offer through the email that was sent to me. I was told to click the link "GET IT NOW" and then to connect my Google account to my Spotify account in order to receive the offer. After that was done, it s...
Something is very wrong with either my spotify or my itunes, ive checked my itunes and no active subscriptions are on the but spotify is still charging me 13$ every month even though i have the student discount
So here is my issue with this whole Google Home Mini offer for premium users, tl;dr; Have spent hours of my life talking to both Google and Spotify support and neither company will take ownership of me not receiving the offer or provide a solution. W...
I received the 6 Months promotion for S10 and spotify premium. Understand that this spotify premium would be directly connected with Hulu as well. However, when reviewing the account status it looks like there's nothing to activate. Any ideas on what...
Start listening to your customers or you loss will be even larger.
My Hulu app shows on my spotify account, but now when I go to Hulu it doesn't see that I'm subscribed and tries to get me to start a free trial. I know the passwords are both correct, (they are the same,) and it was working even after I switched bill...
Registered interest as was already a premium subscriber - recieved email that the google mini was now available that i had reserved on the 24/4/19. I have clicked the 'get it now' link everyday since then up until today where i am posting for help on...
I am a premium member of spotify and I am having an issue trying to find the section to redeem my free google home mini. I live in Canada, and I heard that the promo doesn't end till May 9th. Anytime i try and search it and try and find the page for ...
I got the email code for the google home mini offer, earlier today it was all out of stock. Now the charcoal version is availible but the discount does not get applied and when I paste it in manually it says already taken! How do I get this resolved?
I received an email today saying that my premium had been cancelled whenever I did not authorise this at all
They are charging in my credit card after I canceled my subscription in my credit card, and I want to cancel all my subscriptions and charges of my credit card
I applied for the "student offer" £0.99 for 3 months but ended up paying £4.99 for 1 month! I had not used the free trial prior to this and now that's also wasted. I am furious with Spotify and will definately not renew my subscription. This is false...
When you first start off your spotifiy obsession with your free account you see an ad about a 30 day trail to try premium. During that trail you see another ad talking about having 3 months of £3.99 before you start to pay £9.99. However, recently I ...
Hi. I just wanted to know why users who have already tried Spotify Premium, cannot avail other promos like php9.00 for 3 months? I mean, we have been loyal to the app and don't we deserve some other better promos other than the students and family pr...
I found a website that sales fake premiums accounts and I would like to report it. How Can I do it?
Hello,I am general director of the largest public hospital in northeastern Brazil. A hospital that serves the most varied type of public. The reason for this correspondence is the following: I believe in music as a way to improve the patients we serv...