Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...
Hi! I currently encountered this yesterday. 1/19/18.I am still currently subscribed as a premium user since my expiration for the premium is on 1/27/18. Somehow when i opened my spotify it was logged out and then when i logged back in all my playlist...
I have a card attached to my spotify account and it has more than the amount needed to charge the card monthly yet it won't do so. And I am quite annoyed that I am going to lose my premium today because of this.
I had to cancel my subscription last month to keep my bank account from overdrafting (I had the hulu and spotify bundle). When I got my premium subscription back I noticed I didn't have the option to bundle hulu again..... What happened????
Hi,I am trying to update/change my card info. I don't use my old card. But site is not changing my cards information. Always gives a 'payment failed' warning. I called the bank and learned that this problem is not about my card. So how can i update m...
Today when I woke up I had 2 charges from spotify. One was for the normal 9.99, the other was for $29.00. I never make in app purchases of any kind and also haven't left the state or anything like that. What are these charges from? They over drew my ...
It said 30 days free but I need to provide a billing information. Now that I provided my info, it was sucessful but how come it will only end till a month from now .Isn't it supposed to be 2 months? 30 days free and a subscription. Please help thanks...
Someone needs to contact me! This has gone on for at least 2 months. This is fraud and to not have a contact number without making an account is further proof of fraud. I never wanted an account but to get any answer I had to make an account.
Hi, so my biggest issue with Spotify Premium right now is the fact that even if you have chosen to automatically pay for the next trial when the old one is about to end, it still deletes some songs from your saved albums. Not all songs, just some, ba...
I have been getting charged $9.99 a month & $14.99 a month as well. I upgraded and continue to get charged both.
Stopped my premium before time
I do not want to be charged. I called in the first I was charged and was told it would be refunded and NO further charges would be made.
I upgraded to the Family Premium plan last Friday 10/20/17. I invited my significant other, who lives in the same house. He received the invite, saw his code and clicked "Accept Invite." However, he is not redirected to a page to put the code in. He ...
I have spotify premium and upgraded to the family plan and added my wife, and she is not getting the premium features
I need to talk to a live person now. I still haven't revive my refund in full amount I keep get no answer from u guys pleses,transfer me,now to a live. Operate. Its been to fame long for my refund the watie has been to long. & I need my money today
Recently I redeemed an e-gift card for 6 months of premium and then I've been getting notifications on both the application for Windows and the android app that my payment failed. Please help.
Paguei esta manhã o Premium, mas ainda não liberaram para eu usar, já entrei e saí diversas vezes, quis entrar em contato mas não consegui mesmo com o boleto no meu e-mail. Gostaria de saber como resolver isso, sempre quis pagar pelo Premium, e não e...
me llego por mail la promocion de que vuelva hacer premium pagando 99 pesos por 3 meses ..... ya puse los datos de la tarjeta tanto de debito como credito... y ninguna de las 2 las acepta... pone una caja de dialogo en rojo que dice que hay problema ...
For the past month now, my Spotify hasn't been working in offline mode. The play button would turn into the pause button when you pressed it, but the seconds on the song wouldn't increase and nothing would play. This would only happen with some songs...
Hello all! Ive been using Spotify for several months, today I connected my account to FB, username was changed in Android APP and Desktop. After finding a friend, I disconnected FB in Desktop app settings (I use email login), name changed back to my ...
I have a premium subscription that won't let me log in. I'm in NZ, and no longer in Canada where the account originates. Everything was fine until the other day. Now i keep getting a pop up telling me that if I'm abroad, I have to register at Spotify...