Announcements

Help Wizard

Step 1

NEXT STEP

Topics with Label: anna.carla.mota

Labels

Forum Posts

Cancel subscription and get a refund

I dont use Spotify enough to pay for a subscription I'm going to cancel subscription

  • Visitor
  • AlejaR
  • Moderator
  • 13239 Views
  • 6 replies
  • 0 likes
  • 13239 Views
  • 6 replies
  • 0 likes

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Saraahhh111
  • Visitor
  • 1330 Views
  • 19 replies
  • 1 likes
  • 1330 Views
  • 19 replies
  • 1 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • RachelleRachelle
  • Casual Listener
  • 47250 Views
  • 20 replies
  • 3 likes
  • 47250 Views
  • 20 replies
  • 3 likes

I can't connect to Premium Mode of my family.

I want to get into my family's Premium Mode. And even if I live in the same address, and typing the same address, I get a message from Spotify saying that it is not possible to connect because "we do not live in the same address". What should I do?

  • Casual Listener
  • I want to get into my family's Premium Mode. And even if I live in the same address, and typing the same address, I get a message from Spotify saying that it is not possible to connect because "we do...
  • 172 Views
  • 0 replies
  • 0 likes
  • anna.carla.mota
  • 172 Views
  • 0 replies
  • 0 likes