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Topics with Label: anna.carla.mota

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Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Susan_GP
  • Moderator
  • 5191 Views
  • 23 replies
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  • 5191 Views
  • 23 replies
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I can't connect to Premium Mode of my family.

I want to get into my family's Premium Mode. And even if I live in the same address, and typing the same address, I get a message from Spotify saying that it is not possible to connect because "we do not live in the same address". What should I do?

  • Casual Listener
  • I want to get into my family's Premium Mode. And even if I live in the same address, and typing the same address, I get a message from Spotify saying that it is not possible to connect because "we do...
  • 188 Views
  • 0 replies
  • 0 likes
  • anna.carla.mota
  • 188 Views
  • 0 replies
  • 0 likes