Topics with Label: Cancel

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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • MafeG
  • Moderator
  • 45991 Views
  • 16 replies
  • 4 likes
  • 45991 Views
  • 16 replies
  • 4 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 28915 Views
  • 19 replies
  • 2 likes
  • 28915 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • pzimring
  • Visitor
  • 20268 Views
  • 6 replies
  • 1 likes
  • 20268 Views
  • 6 replies
  • 1 likes

Can't cancel Premium trial which ends tomorrow. Trying to avoid being charged

Planpremium duo trialCountry- USA DeviceiPhone Xr & MacBook air My Question or IssueI've been trying to cancel my premium subscription for the past hour and i keep getting an "oops, something went wrong. try again" when it gets directed to the next p...

  • Visitor
  •   Plan premium duo trial Country- USA   Device iPhone Xr & MacBook air      My Question or Issue I've been trying to cancel my premium subscription for the p...
  • Billy-J
  • Spotify Star
  • 285 Views
  • 1 replies
  • 0 likes
  • Cancel
    Premium
    Subscription
    troubleshoot
  • 285 Views
  • 1 replies
  • 0 likes

Payment Cancellation

I have problem, because I have only two accounts in spotify (two different emails) and none of them have a payment subscription. Dispite it, a fee is charged each month. This is probably subscription of my colleague, but im not sure. Is it possible t...

  • Visitor
  • ...ubscription of my colleague, but im not sure. Is it possible to cancel payment without cancelling subscription in account (I cant do it), based on only proof of transfer?
  • EthanS1
  • Community Legend
  • 220 Views
  • 1 replies
  • 0 likes
  • Cancel
    Cancel subscription
    cancellation
    Payment
  • 220 Views
  • 1 replies
  • 0 likes

Does Hulu Subscription get Canceled With Spotify Student Cancellation

Plan: StudentCountry: USA My Question or IssueI just cancelled my spotify student subscription. I am not sure if there is anything else that needs to be done to cancel the Hulu subscription that is connected to it. I just want to make sure I won't be...

  • Visitor
  • Plan: Student Country: USA   My Question or Issue I just cancelled my spotify student subscription. I am not sure if there is anything else that needs to be done to cancel the Hulu s...
  • Billy-J
  • Spotify Star
  • 989 Views
  • 1 replies
  • 0 likes
  • Cancel
    Hulu
    Premium
    Student
    Subscription
  • 989 Views
  • 1 replies
  • 0 likes

Cancelled my subscription but I was still charged (student)

PlanPremium (student)CountryEnglandDeviceiPhone 7Operating SystemiOS 12 My Question or Issue Hello! So pretty much I didn’t realise that the prices had raised for student premium to £9.99 monthly and being on £6.65 an hour for sixteen hours a week? C...

  • Visitor
  • ...tudent premium to £9.99 monthly and being on £6.65 an hour for sixteen hours a week? Can’t afford it. So I cancelled it, or so I thought, I looked at my bank balance and saw I had £10 less than I s...
  • Billy-J
  • Spotify Star
  • 441 Views
  • 1 replies
  • 0 likes
  • Cancel
    cancelled
    Premium
    refund
    Student
    Students price problem
    Subscription
    Subscription charged wrongly
  • 441 Views
  • 1 replies
  • 0 likes

I forgot to cancel my subscription

I was on the 3 month for 99p deal, but I forgot to cancel it. It ran out on the 22nd of March. Is there anyway I can get it refunded, and go back to a free account. I know it's only £10, but I'm a university student, and that's a large proportion of ...

  • Casual Listener
  • I was on the 3 month for 99p deal, but I forgot to cancel it. It ran out on the 22nd of March. Is there anyway I can get it refunded, and go back to a free account. I know it's only £10, but I'm a u...
  • Billy-J
  • Spotify Star
  • 848 Views
  • 3 replies
  • 0 likes
  • Cancel
    Subscription
  • 848 Views
  • 3 replies
  • 0 likes

Solved!! Question About Premium Fee

PlanFree/PremiumCountry My Question or Issue Hey, I was wondering: I cancelled Spotify premium today and my screen said that my subscription would end tomorrow. Tomorrow is also the date that I was scheduled to be charged for the next premium period....

  • Casual Listener
  •   Plan Free/Premium Country   My Question or Issue  Hey, I was wondering: I cancelled Spotify premium today and my screen said that my subscription would end tomorrow. Tomorrow i...
  • Bittencourt
  • Spotify Star
  • 724 Views
  • 3 replies
  • 0 likes
  • Bill
    Cancel
    Premium
  • 724 Views
  • 3 replies
  • 0 likes

Can’t Cancel Subscription

PlanPremiumCountry EnglandDeviceIPhone 6sOperating SystemIOS 10 My Question or Issue On the 27th July I subscribed to a free month on Spotify premium, but I broke my phone the day after I did this. I have just been charged £9.99 on the 27th August bu...

  • Newbie
  • ...roke my phone the day after I did this. I have just been charged £9.99 on the 27th August but I can’t remember my email to cancel the subscription. Is there any way I can find the account used for this p...
  • Billy-J
  • Spotify Star
  • 309 Views
  • 1 replies
  • 0 likes
  • Account Access
    Account Details
    Cancel
    Cancel subscription
    Subscription
  • 309 Views
  • 1 replies
  • 0 likes

Solved!! Cancel subscription of another user

Is it possible to cancel the subscription of another user? My sister used my bank account to pay her premium last month. Tomorrow's her last day. I kept bugging her today to remind her to cancel her subscription but she is not responding. I have also...

  • Casual Listener
  • Is it possible to cancel the subscription of another user? My sister used my bank account to pay her premium last month. Tomorrow's her last day. I kept bugging her today to remind her to cancel h...
  • ellekaie
  • Casual Listener
  • 300 Views
  • 2 replies
  • 0 likes
  • Cancel
    Subscription
  • 300 Views
  • 2 replies
  • 0 likes

False premium

Hello i wanted to get the one monthfree premium and clicked on the link.But the system must have detected that i already had it but i didnt knew it.So i buyed the premium thinking that its free for a month.But when i looked at my payments there was w...

  • Newbie
  • ...or a month.But when i looked at my payments there was written that im paying 9.99.And now i want to cancel my subscription without paying.Can someone help me please?  
  • Billy-J
  • Spotify Star
  • 409 Views
  • 1 replies
  • 0 likes
  • 30 day trial
    Cancel
    cash back
    discount
    false subscription
  • 409 Views
  • 1 replies
  • 0 likes

Solved!! cancel vodafone spotify and join family premium

hi all, this will probably sound like a confusing topic, but ill try my best to explain: so i canceled my Vodafone premium subscription and it was meant to end on the 24/4. i want to join Spotify directly and accept an invite for a family package, bu...

  • Regular
  • hi all,   this will probably sound like a confusing topic, but ill try my best to explain:   so i canceled my Vodafone premium subscription and it was meant to end on the 24/4. i w...
  • MattSuda
  • Spotify Star
  • 766 Views
  • 1 replies
  • 0 likes
  • Cancel
    family
    invite
    Premium
    Spotify
    vodafone
  • 766 Views
  • 1 replies
  • 0 likes