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Topics with Label: cancelled

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Forum Posts

Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • OscarDC
  • Moderator
  • 59785 Views
  • 25 replies
  • 5 likes
  • 59785 Views
  • 25 replies
  • 5 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 35558 Views
  • 19 replies
  • 2 likes
  • 35558 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • Eni
  • Moderator
  • 26683 Views
  • 16 replies
  • 2 likes
  • 26683 Views
  • 16 replies
  • 2 likes

Cancelled my subscription but I was still charged (student)

PlanPremium (student)CountryEnglandDeviceiPhone 7Operating SystemiOS 12 My Question or Issue Hello! So pretty much I didn’t realise that the prices had raised for student premium to £9.99 monthly and being on £6.65 an hour for sixteen hours a week? C...

  • Visitor
  • ...tudent premium to £9.99 monthly and being on £6.65 an hour for sixteen hours a week? Can’t afford it. So I cancelled it, or so I thought, I looked at my bank balance and saw I had £10 less than I s...
  • Billy-J
  • Spotify Star
  • 568 Views
  • 1 replies
  • 0 likes
  • Cancel
    cancelled
    Premium
    refund
    Student
    Students price problem
    Subscription
    Subscription charged wrongly
  • 568 Views
  • 1 replies
  • 0 likes

Solved!! Debit card cancelled, waiting for new one to pay bill

PlanPremiumCountryUSAMy Question or IssueMy debit card has been cancelled due to fraudulent activity, I’m supposed to receive a new one within a week but I don’t want my account to be down graded from premium because of this issue with my card. Do I ...

  • Visitor
  • Plan Premium Country USA My Question or Issue My debit card has been cancelled due to fraudulent activity, I’m supposed to receive a new one within a week but I don’t want my account to be d...
  • Billy-J
  • Spotify Star
  • 1545 Views
  • 1 replies
  • 0 likes
  • cancelled
    Debit Card
    fraudulent activity
    Payment
  • 1545 Views
  • 1 replies
  • 0 likes

Solved!! How do playlists work on freemium?

I have recently cancelled my subscription and was just wondering... the playlists that I follow, will any new songs that the creator adds sync and show up automatically?

  • Casual Listener
  • I have recently cancelled my subscription and was just wondering... the playlists that I follow, will any new songs that the creator adds sync and show up automatically?  
  • Jose_M
  • Spotify Star
  • 485 Views
  • 3 replies
  • 0 likes
  • cancelled
    follow
    Free
    freemium
    Playlist
    syncing
  • 485 Views
  • 3 replies
  • 0 likes