Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...
PlanPremium (student)CountryEnglandDeviceiPhone 7Operating SystemiOS 12 My Question or Issue Hello! So pretty much I didn’t realise that the prices had raised for student premium to £9.99 monthly and being on £6.65 an hour for sixteen hours a week? C...
PlanPremiumCountryUSAMy Question or IssueMy debit card has been cancelled due to fraudulent activity, I’m supposed to receive a new one within a week but I don’t want my account to be down graded from premium because of this issue with my card. Do I ...
I have recently cancelled my subscription and was just wondering... the playlists that I follow, will any new songs that the creator adds sync and show up automatically?