Announcements

Help Wizard

Step 1

NEXT STEP

Topics with Label: CARTÃO DE CRÉDITO

Labels

Forum Posts

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Susan_GP
  • Moderator
  • 5308 Views
  • 23 replies
  • 2 likes
  • 5308 Views
  • 23 replies
  • 2 likes

New crdit card charged but premium is not working

Hi,I lost my old card so i had to order a new one and add it to spotify so it could charge me. So I did. My card was charged but my account didn't switch to premium. I tried loging out and back in but still nothing. Any tips on how to fix that?

  • Newbie
  • Hi, I lost my old card so i had to order a new one and add it to spotify so it could charge me. So I did. My card was charged but my account didn't switch to premium. I tried loging out and back in ...
  • Jiana
  • Community Legend
  • 282 Views
  • 1 replies
  • 0 likes
  • CARTÃO DE CRÉDITO
  • 282 Views
  • 1 replies
  • 0 likes