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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • OscarDC
  • Moderator
  • 61484 Views
  • 25 replies
  • 5 likes
  • 61484 Views
  • 25 replies
  • 5 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 36671 Views
  • 19 replies
  • 2 likes
  • 36671 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • Eni
  • Moderator
  • 27982 Views
  • 16 replies
  • 3 likes
  • 27982 Views
  • 16 replies
  • 3 likes

Superuser Contribution Premium: can't change country/payment method (already tried everything in this forum)

Plan: PremiumCountry: Cyprus Device: Macbook Pro, IphoneOperating System: IOS Did you test incognito mode?YES, already tested every solution that is posted in this forum. My Question or IssueHello, I'm a Spotify Premium customer and I need to change ...

  • Casual Listener
  •   Plan: Premium Country: Cyprus   Device: Macbook Pro, Iphone Operating System: IOS   Did you test incognito mode? YES, already tested every solution that is posted in thi...
  • Jeremy
  • Spotify
  • 283 Views
  • 2 replies
  • 0 likes
  • Change country
    Error
    payment method
    Premium
    Unsolved
  • 283 Views
  • 2 replies
  • 0 likes

Superuser Contribution Country Change Wont Save

Hello, I've recently moved from the US to the UK. I've opened a bank account here, and followed the steps to change country from Spotify (subscriptions, change bank details, change country). But when I go back to check my account, it still says US, n...

  • Newbie
  • Hello, I've recently moved from the US to the UK. I've opened a bank account here, and followed the steps to change country from Spotify (subscriptions, change bank details, change country). But when...
  • Katerina
  • Spotify Legend
  • 1288 Views
  • 1 replies
  • 0 likes
  • Change country
    save
    university
  • 1288 Views
  • 1 replies
  • 0 likes

Country Change (Premium Subscription)

I currently put up in India and I have a premiuim students subscription till next year march. But I will be moving to Ireland next month. How will this affect my subscription? Do I need to buy the subscription again after changing the country? Or my ...

  • Visitor
  • I currently put up in India and I have a premiuim students subscription till next year march. But I will be moving to Ireland next month. How will this affect my subscription?  Do I need to buy...
  • Stephfh
  • Casual Listener
  • 549 Views
  • 1 replies
  • 0 likes
  • Change country
    premium subscription
  • 549 Views
  • 1 replies
  • 0 likes

Will my playlist and favorite song be gone when I subscribe spotify account in a new country?

PlanFree because I can no longer subscribe premium with my UK debit card Country Now UK account soon to be Thai Hi, I used to study in the UK and I also subscribed spotify with UK account. Now, I have moved back to Thailand and I found out that I can...

  • Newbie
  • Plan Free because I can no longer subscribe premium with my UK debit card   Country Now UK account soon to be Thai    Hi,   I used to study in the UK and I also subscribed ...
  • Maxim
  • Spotify Star
  • 502 Views
  • 1 replies
  • 0 likes
  • Account
    Change country
    Subscriptions
  • 502 Views
  • 1 replies
  • 0 likes

Can't change country

I have tried to Change my account country several times and followed the steps on the official Spotify Help Page. After I submit my new credit card information I am pushed to a Family plan landing page which I do not want to sign up for. When I go ba...

  • Newbie
  • I have tried to Change my account country several times and followed the steps on the official Spotify Help Page. After I submit my new credit card information I am pushed to a Family plan landing pa...
  • osornios
  • Spotify Star
  • 320 Views
  • 1 replies
  • 0 likes
  • Account
    Change country
    country
    Spotify Premium
  • 320 Views
  • 1 replies
  • 0 likes

I can't change my credit card details after I changed my country

Hi there, I moved from Spain to the Netherlands. Changed my account to the Netherlands, and I'm trying to change my credit card details to my Dutch card, but it won't allow me... It tells me I should first change my account to the Netherlands, which ...

Spotify troubles.jpg
  • Newbie
  • Hi there,   I moved from Spain to the Netherlands. Changed my account to the Netherlands, and I'm trying to change my credit card details to my Dutch card, but it won't allow me... It tells me...
  • nickpitcher
  • Casual Listener
  • 447 Views
  • 1 replies
  • 1 likes
  • Change country
    Payment Problems
  • 447 Views
  • 1 replies
  • 1 likes

Superuser Contribution Swapping Countries only allowed Premium Family...

Hey Guys, I've just moved from Aussie to NZ and I am now trying to swap my payment details over to my NZ bank. I've been going through the normal steps of swapping payment details and country (not the first time I have done this) but all it is allowi...

  • Casual Listener
  • Hey Guys,   I've just moved from Aussie to NZ and I am now trying to swap my payment details over to my NZ bank.   I've been going through the normal steps of swapping payment details a...
  • Guest20
  • Casual Listener
  • 338 Views
  • 2 replies
  • 0 likes
  • Change country
    Family subscription
    Payments problems
    Premium
  • 338 Views
  • 2 replies
  • 0 likes