Topics with Label: Charge of more money

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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • MafeG
  • Moderator
  • 46042 Views
  • 16 replies
  • 4 likes
  • 46042 Views
  • 16 replies
  • 4 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 28929 Views
  • 19 replies
  • 2 likes
  • 28929 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • pzimring
  • Visitor
  • 20292 Views
  • 6 replies
  • 1 likes
  • 20292 Views
  • 6 replies
  • 1 likes

Is there any service charge from the bank?

Hi! I've been a premium user since February 27, 2018; unknowingly my bank has service charged more than what I should pay on my premium plan. (Premium Plan : ₱ 129.00 ; Service Charge from my bank : ₱ 300.00) I attached screenshots from my Metrobank ...

  • Visitor
  • Hi! I've been a premium user since February 27, 2018; unknowingly my bank has service charged more than what I should pay on my premium plan. (Premium Plan : ₱ 129.00 ; Service Charge from my bank : ...
  • OneByBoo
  • Community Legend
  • 678 Views
  • 2 replies
  • 0 likes
  • Charge of more money
    Debit Card
    Payment
    Premium Account App
    service charge
    Subscriptions
  • 678 Views
  • 2 replies
  • 0 likes

Sporify Duo Premium - still charged for both

PlanPremium DUOCountryDenmark My Question or IssueMy girlfriend and I (living together) has switched to the spotify duo premium plan at DKK 124 a month. While my card now is being charged DKK 124, my girlfriend was today charged DKK 99 premium on her...

  • Regular
  • Plan Premium DUO Country Denmark   My Question or Issue My girlfriend and I (living together) has switched to the spotify duo premium plan at DKK 124 a month. While my card now is being ch...
  • Bittencourt
  • Spotify Star
  • 841 Views
  • 3 replies
  • 0 likes
  • Charge of more money
    Charged twice
    Duo
    Premium
  • 841 Views
  • 3 replies
  • 0 likes