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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • lauren_mal
  • Casual Listener
  • 48740 Views
  • 21 replies
  • 4 likes
  • 48740 Views
  • 21 replies
  • 4 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 30385 Views
  • 19 replies
  • 2 likes
  • 30385 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • pzimring
  • Visitor
  • 21026 Views
  • 6 replies
  • 1 likes
  • 21026 Views
  • 6 replies
  • 1 likes

Superuser Contribution I was charged full price despite having a student plan

Plan: Student planCountry: USA My Question or Issue:Even though I have the student plan, I was charged full price ($9.99) in this month of December. I have been regularly charged the Student amount for the past few months since I applied, and my acco...

  • Visitor
  • Plan: Student plan Country: USA   My Question or Issue: Even though I have the student plan, I was charged full price ($9.99) in this month of December. I have been regularly charged the Stu...
  • Petya
  • Community Legend
  • 686 Views
  • 2 replies
  • 0 likes
  • charged for premium
    charges
    premium plan
    random full-price charges
    student plan
    student subscription
  • 686 Views
  • 2 replies
  • 0 likes

Env: prod