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Topics with Label: charged for services not rendered

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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • Maxim
  • Spotify Star
  • 83856 Views
  • 30 replies
  • 5 likes
  • 83856 Views
  • 30 replies
  • 5 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 45753 Views
  • 19 replies
  • 3 likes
  • 45753 Views
  • 19 replies
  • 3 likes

Superuser Contribution Being charged and cannot cancel subscription

I need to cancel, but Spotify's online system won't let me because it is treating me as a "free" user, so I cannot make Spotify stop charging me for premium, which I didn't even realize I had and was being charged for until recently when my husband a...

  • Newbie
  •   I need to cancel, but Spotify's online system won't let me because it is treating me as a "free" user, so I cannot make Spotify stop charging me for premium, which I didn't even realize I had...
  • JuanSebastian
  • Roadie
  • 718 Views
  • 1 replies
  • 0 likes
  • cannot cancel
    charged for premium and not getting it
    charged for services not rendered
  • 718 Views
  • 1 replies
  • 0 likes