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Topics with Label: eligiblity

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Cancel subscription and get a refund

I dont use Spotify enough to pay for a subscription I'm going to cancel subscription

  • Visitor
  • AlejaR
  • Moderator
  • 13368 Views
  • 6 replies
  • 0 likes
  • 13368 Views
  • 6 replies
  • 0 likes

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Saraahhh111
  • Visitor
  • 1344 Views
  • 19 replies
  • 1 likes
  • 1344 Views
  • 19 replies
  • 1 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • RachelleRachelle
  • Casual Listener
  • 47263 Views
  • 20 replies
  • 3 likes
  • 47263 Views
  • 20 replies
  • 3 likes

Superuser Contribution It says i'm not eligible for Premium individual

 every time i try get a premium individual it keeps saying im not eligible but won't tell me why? 

Screenshot_20210120-065454_Chrome.jpg Screenshot_20210120-065447_Chrome.jpg
  • Casual Listener
  •  every time i try get a premium individual it keeps saying im not eligible but won't tell me why?  
  • Eni
  • Moderator
  • 68391 Views
  • 100 replies
  • 7 likes
  • eligiblity
    Help Spotify!
  • 68391 Views
  • 100 replies
  • 7 likes