Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...
PlanFree/PremiumCountryCanada (Quebec) DeviceComputerOperating SystemWindows 10 My Question or IssueHi! I want to subscribe to spotify individual but it keeps saying that I'm not eligible because I already had spotify 1 month free in the past (like y...
Hi everyone, I have a very particular problem, and I've researched a lot but couldn't seem to find the right answer, or maybe it's a bug, we'll see. I have 2 Amazon Echo Dots, each one has a different Amazon account, and I have a Spotify DUO account ...
I try to use Spotify in my browser.But in every Browser (Edge, Firefox, Chrome) no matter if private mode or not, I get a "403 Forbidden" Error.Nothing is loaded and I even do not have the chance to log in with my account.I'm using Windows 11 in Azur...
Plan: PremiumCountry: Cyprus Device: Macbook Pro, IphoneOperating System: IOS Did you test incognito mode?YES, already tested every solution that is posted in this forum. My Question or IssueHello, I'm a Spotify Premium customer and I need to change ...
PlanPremium Duo CountryIndia DeviceDesktop PC Operating SystemWindows 10 My Question or Issue I've recently changed from Premium to Premium Duo. I can see that the invoice has also been generated. I'm not able to see the Duo page to add Family Member...
PlanPremiumCountryEgyptDevicelenovo laptopOperating SystemWindows 10 My Question or IssueOn trying to update my payment details and upgrading to duo plan the checkout page keeps loading forever also my card details are correct and there are sufficien...
PlanDuoCountryIndonesiaDeviceAsus Zenfone 4 Max ProOperating SystemAndroid OreoMy Question or Issuei cannot get my pin to pay subscription, it's been a day with nomerous trial. no message no emailPayment: indosat ooredoo
PlanFreeCountryCanadaDeviceSamsung Galaxy S8, HP laptopOperating SystemAndroid 9, Windows 10 My Question or IssueHi there, I am trying to sign up for the Premium (individual) account on Spotify but am unable to do so. When I click on the "Get 3 Month...
PlanFreeCountryTurkey Device(Huawei P20 lite) Operating System( Android Oreo) My Question or IssuePayment is unsuccesful. Spotify keeps saying that my payment is unsuccesful, those my credit card has enough fund and still valid. I used to have premiu...
Hello Community, For three months now I tried Spotify Premium for a small trial-price. Now I wanted to cancel it, because I no longer need Premium. Unfortunately you can not cancel it on the app. After visiting the website I discovered that my Premiu...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
I ordered a Home Mini with the new promotion from Spotify, the transaction went through and my one-time promo code was used but then I got an email stating "We had to cancel your order because we were unable to validate some of your information." I c...
Meu nome é Raquel Gariani e tenho a conta premium faz tempo. Quando houve a mudança de bando HSBC para Bradesco, o banco me deu outro numero de cartao novo e eu atualizei no Spotify certinho. Acontece que o Spotify ficou cobrando nos dois cartoes e o...
Country: Philippines DeviceIphone 6 My Question or Issue I already paid for my globe prepaid bill, but my spotify account said that I haven't paid for premium even if my spotify is paid through my globe account. I got downgraded to a free account, an...
I was trying to buy Student Premium, i entered my information and then next page said that; Are you not sure if you are eligible? Check it here. Also we didn't charge you yet so don't worry. End quote. Something like this and i was like oh cool and w...
Hello all, I have been a longtime Spotify Student (I signed up through Facebook) and Hulu subscriber, and just recently switched to the $4.99 bundle plan. Spotify works fine but when trying to activate Hulu through Spotify, I either get the "Page Not...
Hace unos minutos compré el plan premium personal por error cuando quería el familiar, decidí cancelarlo pero me han hecho el cobro de todas maneras. Como recupero mi dinero lo más rápido posible para comprar el plan familiar?
Hi! I changed my payment method today and it was issued a R$10,00 temporary payment. Although, the page stopped working and I couldn't see the result of the loading. My payment method was successfully changed, but I didn't get the refund to the tempo...
I cannot pay. İts not working. But if I try to pay, every time it get a commission fee.. 2 times 2.5$ usd, 2 times 0.57$ usd. Totally: 6$ usd..but still i couldn't get a premium..From: TurkeyAnd sorry for my bad english