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Topics with Label: family account

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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • OscarDC
  • Moderator
  • 61546 Views
  • 25 replies
  • 5 likes
  • 61546 Views
  • 25 replies
  • 5 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 36703 Views
  • 19 replies
  • 2 likes
  • 36703 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • Eni
  • Moderator
  • 28008 Views
  • 16 replies
  • 3 likes
  • 28008 Views
  • 16 replies
  • 3 likes

Superuser Contribution CHANGE FROM PREMIUM TO FAMILY

I have a Premium account (iOS)My wife has a separate Premium account (iOS)My boy has a free accountWhat are the precise step x step into changing from Premium to Family?... PLEASE PROVIDE CLEAR INSTRUCTIONS HOW TO CHANGE FROM PREMIUM TO FAMILY... Q: ...

  • Casual Listener
  • I have a Premium account (iOS) My wife has a separate Premium account (iOS) My boy has a free account What are the precise step x step into changing from Premium to Family?...   PLEASE PRO...
  • Peter
  • Spotify Legend
  • 578 Views
  • 4 replies
  • 0 likes
  • family account
    premium account
  • 578 Views
  • 4 replies
  • 0 likes

Superuser Contribution payment problem

So, I have a family account and I already cancelled my Itunes log-in and even had to re-open my account months ago. I have an account in Turkey and for some reason, I received an email about my payment fail. I tried with three different (valid cards)...

  • Newbie
  • So, I have a family account and I already cancelled my Itunes log-in and even had to re-open my account months ago. I have an account in Turkey and for some reason, I received an email...
  • Guido
  • Spotify Legend
  • 297 Views
  • 1 replies
  • 0 likes
  • Failure
    family account
    Payment Problems
  • 297 Views
  • 1 replies
  • 0 likes