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Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Saraahhh111
  • Visitor
  • 1501 Views
  • 19 replies
  • 1 likes
  • 1501 Views
  • 19 replies
  • 1 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • RachelleRachelle
  • Casual Listener
  • 47433 Views
  • 20 replies
  • 3 likes
  • 47433 Views
  • 20 replies
  • 3 likes

leaving family plan, trial for individual premium

Planmember of Premium Family -> Individual Premium CountryPoland My Question or IssueI want to leave family plan in which I am now, and start my own premium subscription. I did not pay by myself for premium family plan, so can I use actual promotion ...

  • Newbie
  • Plan member of Premium Family -> Individual Premium  Country Poland    My Question or Issue I want to leave family plan in which I am now, and start my own premium subscriptio...
  • Billy-J
  • Spotify Star
  • 333 Views
  • 1 replies
  • 0 likes
  • Family Member
    Individual
    Trial
  • 333 Views
  • 1 replies
  • 0 likes

Unable to invite family member

Hello I've upgraded to Premium for Family, however for invite family member, I try to click "www.spotify.com/account/family" but always loading and never finish.I try so many times. We lived in Jakarta, Indonesia How can we resolve this? Thanks

  • Regular
  • Hello   I've upgraded to Premium for Family, however for invite family member, I try to click "www.spotify.com/account/family" but always loading and never finish. I try so many times. ...
  • OneByBoo
  • Roadie
  • 794 Views
  • 11 replies
  • 0 likes
  • Family Member
  • 794 Views
  • 11 replies
  • 0 likes