Topics with Label: Family subscription

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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • MafeG
  • Moderator
  • 46049 Views
  • 16 replies
  • 4 likes
  • 46049 Views
  • 16 replies
  • 4 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 28932 Views
  • 19 replies
  • 2 likes
  • 28932 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • pzimring
  • Visitor
  • 20295 Views
  • 6 replies
  • 1 likes
  • 20295 Views
  • 6 replies
  • 1 likes

Solved!! What happens if I join a family subsciption with an existing premium account?

Plan: Premium -> FamilyCountry: GermanyDevice: Google Pixel 2 My Question or Issue:The title already sums it up. I joined my families subscription with my standard premium account. Do I have to do anything else or will MY premium subscription be canc...

  • Visitor
  • Plan: Premium -> Family Country: Germany Device: Google Pixel 2   My Question or Issue: The title already sums it up. I joined my families subscription with my standard premium account. ...
  • Emilia_8
  • Spotify Star
  • 607 Views
  • 1 replies
  • 0 likes
  • Change
    Family subscription
    premium subscription
  • 607 Views
  • 1 replies
  • 0 likes

Family Subscription error.

PlanFamily PremiumCountry NorwayDeviceHuwaei P10Operating SystemAndroid My Question or Issue I'm paying for the spotify family subscription through paypal that deducts from my own bank account, but I can't seem to change my subscription now I don't n...

  • Newbie
  • Plan Family Premium Country  Norway Device Huwaei P10 Operating System Android   My Question or Issue  I'm paying for the spotify family subscription through paypal that dedu...
  • Billy-J
  • Spotify Star
  • 217 Views
  • 1 replies
  • 0 likes
  • Family subscription
    overcharging
  • 217 Views
  • 1 replies
  • 0 likes

Switch Subscription

Hello Spotify Community. I have a question. Currently, I still have ongoing premium subscription. And I want to switch to Family Plan Subscription. Do I need to wait until my premium expire then I can buy? Or I can buy it before it expire? Thanks

  • Casual Listener
  • Hello Spotify Community.   I have a question. Currently, I still have ongoing premium subscription. And I want to switch to Family Plan Subscription. Do I need to wait until my premium expire ...
  • imattolo
  • Community Legend
  • 191 Views
  • 1 replies
  • 0 likes
  • Family subscription
    Subscription
  • 191 Views
  • 1 replies
  • 0 likes

Superuser Contribution Swapping Countries only allowed Premium Family...

Hey Guys, I've just moved from Aussie to NZ and I am now trying to swap my payment details over to my NZ bank. I've been going through the normal steps of swapping payment details and country (not the first time I have done this) but all it is allowi...

  • Casual Listener
  • Hey Guys,   I've just moved from Aussie to NZ and I am now trying to swap my payment details over to my NZ bank.   I've been going through the normal steps of swapping payment details a...
  • Guest20
  • Casual Listener
  • 294 Views
  • 2 replies
  • 0 likes
  • Change country
    Family subscription
    Payments problems
    Premium
  • 294 Views
  • 2 replies
  • 0 likes