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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • OscarDC
  • Moderator
  • 59785 Views
  • 25 replies
  • 5 likes
  • 59785 Views
  • 25 replies
  • 5 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 35558 Views
  • 19 replies
  • 2 likes
  • 35558 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • Eni
  • Moderator
  • 26684 Views
  • 16 replies
  • 2 likes
  • 26684 Views
  • 16 replies
  • 2 likes

Superuser Contribution Kazakhstan Price Currency

Hello, I have seen few topics regarding the prices in Kazakhstan, and spotify team said that they strive to offer Premium at a competitive price but it's not the case for Kazakhstan because it's currently the most expensive music streaming service.No...

  • Newbie
  • Hello, I have seen few topics regarding the prices in Kazakhstan, and spotify team said that they  strive to offer Premium at a competitive price but it's not the case for Kazakhstan because it'...
  • Eni
  • Moderator
  • 184 Views
  • 1 replies
  • 0 likes
  • FIX IT
    kazakhstan
    Price
  • 184 Views
  • 1 replies
  • 0 likes

Solved!! Failure to subscribe to premium & subscription through Fido is no longer offered.

PlanPremiumcanada Device(iPhone SE, MAC)Operating System(iOS 10) Hello!my mobile service provider is no longer offering or partnered with Spotify, they sent me an automated message saying that my Spotify premium been/will be deleted. I tried to subsc...

  • Newbie
  • Plan Premium canada   Device (iPhone SE, MAC) Operating System (iOS 10)   Hello! my mobile service provider is no longer offering or partnered with Spotify, they sent me...
  • 1967l
  • Casual Listener
  • 512 Views
  • 2 replies
  • 0 likes
  • Failure
    Fido
    FIX IT
    Premium
  • 512 Views
  • 2 replies
  • 0 likes