Topics with Label: hacked

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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • MafeG
  • Moderator
  • 45484 Views
  • 16 replies
  • 4 likes
  • 45484 Views
  • 16 replies
  • 4 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 28599 Views
  • 19 replies
  • 2 likes
  • 28599 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • pzimring
  • Visitor
  • 20164 Views
  • 6 replies
  • 1 likes
  • 20164 Views
  • 6 replies
  • 1 likes

Hacked

Hi, I think my account has been hacked. I was suddenly subscribed to Spotify Family and there was an invitation sent to an address I do not recognize. What can I do to fix this? Thanks in advance!

  • Casual Listener
  • Hi,   I think my account has been hacked. I was suddenly subscribed to Spotify Family and there was an invitation sent to an address I do not recognize. What can I do to fix this?   T...
  • corywelch
  • Regular
  • 209 Views
  • 1 replies
  • 0 likes
  • Family Plan
    hacked
  • 209 Views
  • 1 replies
  • 0 likes