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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • OscarDC
  • Moderator
  • 59492 Views
  • 25 replies
  • 5 likes
  • 59492 Views
  • 25 replies
  • 5 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 35419 Views
  • 19 replies
  • 2 likes
  • 35419 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • Eni
  • Moderator
  • 26597 Views
  • 16 replies
  • 2 likes
  • 26597 Views
  • 16 replies
  • 2 likes

I cant redeem a gift card

PlanFree/PremiumCountryMexico Device(Samsung S8+, HP Pavilon)Operating System(Android Version 9, Windows 10) My Question or IssueHi, i'm from Mexico, today i bought a gift cart of 6 months in the store, but when i tried to redeem the code, showed up ...

  • Newbie
  • Plan Free/Premium Country Mexico  Device (Samsung S8+, HP Pavilon) Operating System (Android Version 9, Windows 10)   My Question or Issue Hi, i'm from Mexico, today i bought a gi...
  • fishmusice
  • Casual Listener
  • 900 Views
  • 4 replies
  • 0 likes
  • Gift Card
    HELP !!!
    issue with Gift Card
  • 900 Views
  • 4 replies
  • 0 likes

Solved!! Making a new account

I made an account to use spotfiy for free with my real email but didn't think i would stick with it so I used a fake name and i cant change my name so I wonder if i can delete my account and create a new one but also if it would ruin my student disco...

  • Casual Listener
  • I made an account to use spotfiy for free with my real email but didn't think i would stick with it so I used a fake name and i cant change my name so I wonder if i can delete my account and create a...
  • 7rye9l8us00ornc
  • Casual Listener
  • 711 Views
  • 2 replies
  • 0 likes
  • faulty
    HELP !!!
    please
    Student
  • 711 Views
  • 2 replies
  • 0 likes

HELP

K I can’t get signed up for premium and this is driving me insane , it says I have an account but I’ve never signed up for premium and it’s not even letting me , all the pages say it works but when I open the app it doesn’t let me skip or select it s...

  • Newbie
  • K I can’t get signed up for premium and this is driving me insane , it says I have an account but I’ve never signed up for premium and it’s not even letting me , all the pages say it works but when I...
  • Sebasty
  • Spotify Star
  • 193 Views
  • 1 replies
  • 0 likes
  • HELP !!!
  • 193 Views
  • 1 replies
  • 0 likes

Superuser Contribution Countries with family plan

I recently moved from the US to Spain, however, I started a family plan with PayPal linked to the united states and my son has his account set to Spain and he can't change it and now he isn't able to join my family plan. HELP!!

  • Newbie
  • I recently moved from the US to Spain, however, I started a family plan with PayPal linked to the united states and my son has his account set to Spain and he can't change it and now he isn't&nb...
  • Alfredo
  • Roadie
  • 273 Views
  • 1 replies
  • 0 likes
  • Family Plan
    HELP !!!
    US
  • 273 Views
  • 1 replies
  • 0 likes