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Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Susan_GP
  • Moderator
  • 4288 Views
  • 23 replies
  • 2 likes
  • 4288 Views
  • 23 replies
  • 2 likes

Superuser Contribution SIN OPCIÓN A PREMIUM

Mi subscripción a premium acaba de vencer el mes pasado y al quererlo obtener de nuevo la página de Spotify solo me da la opción de PLAN FAMILIAR o UNIVERSITARIO Ya solamente se puede adquirir premium comprando las tarjetas en las tiendas? Gracias po...

  • Newbie
  • Mi subscripción a premium acaba de vencer el mes pasado y al quererlo obtener de nuevo la página de Spotify solo me da la opción de PLAN FAMILIAR o UNIVERSITARIO 😕  Ya solamente se puede adqui...
  • MonicaM_Bogota
  • Roadie
  • 390 Views
  • 1 replies
  • 0 likes
  • 99
    Help
    Pago
    Spotify Premium
    Subscripción
  • 390 Views
  • 1 replies
  • 0 likes

Can't Activate Premium Using Globe Prepaid

Hi, I created a new spotify account and I wanted to upgrade my account to Premium, globe messaged me to open spotify>settings>subscription>get spotify premium but when I went to the Subscriptions it said: 'try spotify premium free' I clicked on it an...

  • Newbie
  • ...ubscriptions it said: 'try spotify premium free' I clicked on it and the globe payment option isn't available. I can't start the 30-day free trial because I don't have a credit card. Can someone pls help h...
  • revlys
  • Casual Listener
  • 1665 Views
  • 1 replies
  • 0 likes
  • Account
    globe
    Help
    philippines
    Premium
    prepaid
    Spotify
  • 1665 Views
  • 1 replies
  • 0 likes

I paid but it doesn't work

hello , I'm beril from Turkey . I want to get a premium account. So I paid, but it doesn't work. I wrote all of my informations about my credit card. 1-2 minutes later a message came from my credit card. There is a code to access. I wrote the code bu...

  • Newbie
  • ...ard. There is a code to access. I wrote the code but it doesn't work what can I do now? Please help Thanks.. -beril account:berlerkenn
  • 251 Views
  • 0 replies
  • 0 likes
  • Help
    Premium
    Premium 3 Month Trial
  • 251 Views
  • 0 replies
  • 0 likes

Need a response - Family Premium problem

I have posted twice already with no response to my problem. After starting the Family Premium plan, my family members are not all able to use it, even after accepting the invitation. It is still showing that they are in the FREE subscription. I was b...

  • Casual Listener
  • I have posted twice already with no response to my problem. After starting the Family Premium plan, my family members are not all able to use it, even after accepting the invitation. It is still show...
  • JamesHelps
  • Roadie
  • 368 Views
  • 1 replies
  • 0 likes
  • contact
    Family Plan
    Help
    Premium
    response needed
    Subscription
  • 368 Views
  • 1 replies
  • 0 likes

Solved!! Help!! Premium to Family Plan

My wife and I have individual premium accounts. We want to move to a family plan, but im afraid that we will lose our playlists and preferences. Is that possible? Or nothing change? Thanks a lot Gaston (Argentina)

  • Newbie
  • My wife and I have individual premium accounts. We want to move to a family plan, but im afraid that we will lose our playlists and preferences. Is that possible? Or nothing change?   Thanks a...
  • Maxim
  • Spotify Star
  • 915 Views
  • 1 replies
  • 0 likes
  • Family Plan
    Help
    Premium
  • 915 Views
  • 1 replies
  • 0 likes

charged 3 times!

I just signed up as a student yesterday and the first wo times I tried to subsribe it said it could not verify I was a student and I wouldnt be charged. Those two attempts were charged to my card. They money is no longer in my account. I then tried a...

  • Newbie
  • I just signed up as a student yesterday and the first wo times I tried to subsribe it said it could not verify I was a student and I wouldnt be charged. Those two attempts were charged to my card. Th...
  • 362 Views
  • 0 replies
  • 0 likes
  • Help
    Payment Problems
  • 362 Views
  • 0 replies
  • 0 likes

Solved!! Payment for Students

Hello, Why is the payment for students different from the premium? i want to get a students deal on my account but the paymant is only visa/mastercard.i don't want any of that.premiumstudents andif i click on get premium.. wich is 4,99 monthly more, ...

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  • Casual Listener
  • Hello, Why is the payment for students different from the premium?   i want to get a students deal on my account but the paymant is only visa/mastercard. i don't want any of that. premium s...
  • CryticalAce
  • Community Legend
  • 436 Views
  • 3 replies
  • 0 likes
  • Help
  • 436 Views
  • 3 replies
  • 0 likes

Superuser Contribution Starbucks partner account reverting to free

I have a spotify partner premium account and after about a week or two it keeps reverting back to a free account. I know it says that it reverts back to free if you don't stream for a month, but I stream daily so I'm not sure what the issue is. Any h...

  • Casual Listener
  • ...tream daily so I'm not sure what the issue is. Any help would be appreciated.
  • MonicaM_Bogota
  • Roadie
  • 623 Views
  • 2 replies
  • 0 likes
  • Help
    Partner premium
  • 623 Views
  • 2 replies
  • 0 likes

Superuser Contribution Problema con el pago

Compre el paquete de 3 meses por $43.000 pero en la tarjeta cobraron más.

  • Casual Listener
  • Compre el paquete de 3 meses por $43.000 pero en la tarjeta cobraron más.
  • Erika
  • Roadie
  • 295 Views
  • 3 replies
  • 0 likes
  • Help
  • 295 Views
  • 3 replies
  • 0 likes