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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • OscarDC
  • Moderator
  • 59402 Views
  • 25 replies
  • 5 likes
  • 59402 Views
  • 25 replies
  • 5 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 35409 Views
  • 19 replies
  • 2 likes
  • 35409 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • Eni
  • Moderator
  • 26572 Views
  • 16 replies
  • 2 likes
  • 26572 Views
  • 16 replies
  • 2 likes

Wrong subscription

Yesterday a notification about my renewal my membership. I had a family membership but the system guided me towards an individual membership. I thought I was renewing my family membership but apperently now I have an individual membership and my fami...

  • Casual Listener
  • Yesterday a notification about my renewal my membership. I had a family membership but the system guided me towards an individual membership. I thought I was renewing my family membership but a...
  • Billy-J
  • Spotify Star
  • 306 Views
  • 1 replies
  • 0 likes
  • membership
    Problem with payment a family subscription
    renewal
  • 306 Views
  • 1 replies
  • 0 likes

Spotify doesn't accept Revolut card for international users

Hello community, I have tried to pay my premium subscription with my Revolut card, but it says "Your payment method and country don't match. To continue, change your account's location or use a different payment method." Location: RomaniaIf I change ...

  • Newbie
  • Hello community, I have tried to pay my premium subscription with my Revolut card, but it says " Your payment method and country don't match. To continue, change your account's location or  use...
  • OneByBoo
  • Community Legend
  • 3770 Views
  • 1 replies
  • 0 likes
  • membership
    Premium
    Revolut
  • 3770 Views
  • 1 replies
  • 0 likes

Solved!! Can I upgrade to family membership while on 60 days premium trial?

Hi, I'm currently on 60 days free premium trial, can I immediately upgrade to family subscription and still keeping my free 60 days trial? Thanks,Alex

  • Regular
  • Hi,   I'm currently on 60 days free premium trial, can I immediately upgrade to family subscription and still keeping my free 60 days trial?   Thanks, Alex
  • alexkusuma
  • Regular
  • 544 Views
  • 1 replies
  • 0 likes
  • family
    free trial
    membership
  • 544 Views
  • 1 replies
  • 0 likes