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Topics with Label: Monthly

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Forum Posts

Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • OscarDC
  • Moderator
  • 61548 Views
  • 25 replies
  • 5 likes
  • 61548 Views
  • 25 replies
  • 5 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 36704 Views
  • 19 replies
  • 2 likes
  • 36704 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • Eni
  • Moderator
  • 28008 Views
  • 16 replies
  • 3 likes
  • 28008 Views
  • 16 replies
  • 3 likes

Superuser Contribution Paiement annuel au lieu de mensuel

Bonjour la communauté ! J'ai un compte premium payé mensuellement depuis plusieurs années (France). Ayant changé de carte, le dernier paiement n'a pas fonctionné. J'ai donc actualisé mes coordonnées bancaires et bien que ce soit toujours indiqué "Pai...

  • Visitor
  • Bonjour la communauté !   J'ai un compte premium payé mensuellement depuis plusieurs années (France). Ayant changé de carte, le dernier paiement n'a pas fonctionné. J'ai donc actualisé mes coo...
  • Petya
  • Community Legend
  • 3651 Views
  • 1 replies
  • 0 likes
  • Monthly
    paiement
  • 3651 Views
  • 1 replies
  • 0 likes

Switching Monthly Premium Subscription to Yearly (Canada)

Hello,I was wondering how to switch the payment for my Premium account from Monthly ($9.99/month) to Yearly ($119.88/year). It seems to be an available option for a new account (under a "Get Premium" title), but I'm unsure what the procedures are to ...

  • Newbie
  • Hello, I was wondering how to switch the payment for my Premium account from Monthly ($9.99/month) to Yearly ($119.88/year). It seems to be an available option for a new account (under a "Get P...
  • Billy-J
  • Spotify Star
  • 1834 Views
  • 1 replies
  • 0 likes
  • Monthly
    Payment
    Premium
    Subscription
    yearly
  • 1834 Views
  • 1 replies
  • 0 likes

Not elligible for monthly subscription offer

PlanFreeCountry Philippines DeviceSony Xperia Operating SystemAndroid My Question or IssueMy year subscription just ended on Dec. 13. I used a visa card last year to subscibe for that. Now Dec. 14 I'm trying to get the monthly subscription but I keep...

  • Newbie
  • ...ear to subscibe for that.   Now Dec. 14 I'm trying to get the monthly subscription but I keep getting the "not eligible" note. I tried both the card and mobile carrier payment methods, still n...
  • Jose_M
  • Spotify Star
  • 293 Views
  • 1 replies
  • 0 likes
  • Mobile
    Monthly
    Subscription
  • 293 Views
  • 1 replies
  • 0 likes

I went for a free month trial and they still charged me the student price I’m losing a month free

I wanted the free month and put all my information, Spotify not only didn’t gave me the free month but instead they charged me the student price help

  • Casual Listener
  • I wanted the free month and put all my information, Spotify not only didn’t gave  me the free month but instead they charged me the student price help
  • Maxim
  • Spotify Star
  • 524 Views
  • 1 replies
  • 0 likes
  • Free
    month
    Monthly
    Premium
    Student
  • 524 Views
  • 1 replies
  • 0 likes

$99/year premium membership question...

Friends, I was hoping to find out whether enrolling in the new $99/yr special before December 31st would mean I'd have to forfeit the $9.99 I had already paid for my subscription from Dec 20-Jan 19th, or if the $99 special will BEGIN starting Jan 20t...

  • Newbie
  • Friends,   I was hoping to find out whether enrolling in the new $99/yr special before December 31st would mean I'd have to forfeit the $9.99 I had already paid for my subscription from Dec 20...
  • 450 Views
  • 0 replies
  • 0 likes
  • annual
    extension
    Monthly
    Premium
    special
    Subscription
    year
  • 450 Views
  • 0 replies
  • 0 likes

I got spotify prem with a gift card and now I can't subscribe to normal spotify monthly

Hello,I used a spotify premium gift card 1 month ago and in 2 days or so my prem will expire. But I want to keep my prem monthy. But when I click on the "change or cancel" in /account/subscription/ page it does nothing but just refreshing the page.Th...

  • Newbie
  • ...age. And I cannot see montly normal premium offer. I can only see "normal premium for 1 year paid once" page.   I don't want to buy yearly premium! I want it to be billed monthly.   W...
  • 332 Views
  • 0 replies
  • 0 likes
  • Monthly
    Premium
    Subscribtion
  • 332 Views
  • 0 replies
  • 0 likes