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Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Saraahhh111
  • Visitor
  • 1468 Views
  • 19 replies
  • 1 likes
  • 1468 Views
  • 19 replies
  • 1 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • RachelleRachelle
  • Casual Listener
  • 47411 Views
  • 20 replies
  • 3 likes
  • 47411 Views
  • 20 replies
  • 3 likes

Can’t start my subscription

PlanPremiumCountrySwitzerland DeviceiPhone 11Operating SystemIOS 14 My Question or IssueI wanted to get the premium subscription, so I bought my self a Spotify gift card. I went on to the site and redeemed the code. After I did that I wanted to subsc...

  • Casual Listener
  •   Plan Premium Country Switzerland  Device iPhone 11 Operating System IOS 14   My Question or Issue I wanted to get the premium subscription, so I bought my self a Spotify g...
  • Maxim
  • Spotify Star
  • 583 Views
  • 3 replies
  • 1 likes
  • code
    not working
    Subscription
  • 583 Views
  • 3 replies
  • 1 likes

My premium subscription not working

My subscription is included in my phone plan. My provider states that all looks good on their end. @Spotify - can you fix? Did the log off all devices, pswd reset, etc etc. Not working. Also - Why is there no help # or chat? Y'all have a s**t ton of ...

  • Casual Listener
  • My subscription is included in my phone plan. My provider states that all looks good on their end. @Spotify - can you fix? Did the log off all devices, pswd reset, etc etc. Not working.  Also - ...
  • user-removed
  • Not applicable
  • 506 Views
  • 3 replies
  • 0 likes
  • no help
    not working
    Premium
    Subscription
  • 506 Views
  • 3 replies
  • 0 likes

Cannot verify existing Hulu account with Spotify Premium Student account

Hello all, I have been a longtime Spotify Student (I signed up through Facebook) and Hulu subscriber, and just recently switched to the $4.99 bundle plan. Spotify works fine but when trying to activate Hulu through Spotify, I either get the "Page Not...

  • Newbie
  • Hello all,   I have been a longtime Spotify Student (I signed up through Facebook) and Hulu subscriber, and just recently switched to the $4.99 bundle plan.  Spotify works fine but when t...
  • 975 Views
  • 0 replies
  • 9 likes
  • Hulu
    not working
    Spotify
    Subscription
  • 975 Views
  • 0 replies
  • 9 likes