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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • AlejaR
  • Moderator
  • 76524 Views
  • 27 replies
  • 5 likes
  • 76524 Views
  • 27 replies
  • 5 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 43438 Views
  • 19 replies
  • 2 likes
  • 43438 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • Prash321
  • Visitor
  • 31487 Views
  • 17 replies
  • 3 likes
  • 31487 Views
  • 17 replies
  • 3 likes

Can’t start my subscription

PlanPremiumCountrySwitzerland DeviceiPhone 11Operating SystemIOS 14 My Question or IssueI wanted to get the premium subscription, so I bought my self a Spotify gift card. I went on to the site and redeemed the code. After I did that I wanted to subsc...

  • Casual Listener
  •   Plan Premium Country Switzerland  Device iPhone 11 Operating System IOS 14   My Question or Issue I wanted to get the premium subscription, so I bought my self a Spotify g...
  • Maxim
  • Spotify Star
  • 509 Views
  • 3 replies
  • 1 likes
  • code
    not working
    Subscribe
    Subscription
  • 509 Views
  • 3 replies
  • 1 likes

My premium subscription not working

My subscription is included in my phone plan. My provider states that all looks good on their end. @Spotify - can you fix? Did the log off all devices, pswd reset, etc etc. Not working. Also - Why is there no help # or chat? Y'all have a s**t ton of ...

  • Casual Listener
  • My subscription is included in my phone plan. My provider states that all looks good on their end. @Spotify - can you fix? Did the log off all devices, pswd reset, etc etc. Not working.  Also - ...
  • user-removed
  • Not applicable
  • 471 Views
  • 3 replies
  • 0 likes
  • no help
    not working
    Premium
    Subscription
  • 471 Views
  • 3 replies
  • 0 likes

Cannot verify existing Hulu account with Spotify Premium Student account

Hello all, I have been a longtime Spotify Student (I signed up through Facebook) and Hulu subscriber, and just recently switched to the $4.99 bundle plan. Spotify works fine but when trying to activate Hulu through Spotify, I either get the "Page Not...

  • Newbie
  • Hello all,   I have been a longtime Spotify Student (I signed up through Facebook) and Hulu subscriber, and just recently switched to the $4.99 bundle plan.  Spotify works fine but when t...
  • 933 Views
  • 0 replies
  • 9 likes
  • Error
    Hulu
    not working
    Spotify
    Subscription
  • 933 Views
  • 0 replies
  • 9 likes