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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • MafeG
  • Moderator
  • 45483 Views
  • 16 replies
  • 4 likes
  • 45483 Views
  • 16 replies
  • 4 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 28598 Views
  • 19 replies
  • 2 likes
  • 28598 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • pzimring
  • Visitor
  • 20164 Views
  • 6 replies
  • 1 likes
  • 20164 Views
  • 6 replies
  • 1 likes

Refund after only 24 hrs?

I just signed up yesterday for premium. In the last 24 hrs I think I've been on this site for at least 6 of them trying to trouble shoot. There's nothing about the Google mini I was supposed to get and my Android app won't show premium features despi...

  • Regular
  • I just signed up yesterday for premium.  In the last 24 hrs I think I've been on this site for at least 6 of them trying to trouble shoot.  There's nothing about the Google mini I was suppo...
  • Jose_M
  • Spotify Star
  • 273 Views
  • 1 replies
  • 1 likes
  • nothing works
  • 273 Views
  • 1 replies
  • 1 likes