Announcements

Help Wizard

Step 1

NEXT STEP

Topics with Label: Offline Music.

Labels

Forum Posts

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Saraahhh111
  • Visitor
  • 1358 Views
  • 19 replies
  • 1 likes
  • 1358 Views
  • 19 replies
  • 1 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • RachelleRachelle
  • Casual Listener
  • 47291 Views
  • 20 replies
  • 3 likes
  • 47291 Views
  • 20 replies
  • 3 likes

Superuser Contribution My offline music will NOT play!

None of the below information PlanPremiumCountry South Africa DeviceSamsung Galaxy Grand Prime Pro Operating System Android My Question or IssueMy offline music will NOT play unless I have my data on. What is the point of paying premium subscription ...

  • Regular
  • None of the below information  Plan Premium Country  South Africa    Device Samsung Galaxy Grand Prime Pro  Operating System  Android    My Question...
  • Xenia
  • Moderator
  • 362 Views
  • 1 replies
  • 1 likes
  • Offline Music.
    Premium
    Subscription
  • 362 Views
  • 1 replies
  • 1 likes