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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • OscarDC
  • Moderator
  • 59506 Views
  • 25 replies
  • 5 likes
  • 59506 Views
  • 25 replies
  • 5 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 35421 Views
  • 19 replies
  • 2 likes
  • 35421 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • Eni
  • Moderator
  • 26601 Views
  • 16 replies
  • 2 likes
  • 26601 Views
  • 16 replies
  • 2 likes

Superuser Contribution My offline music will NOT play!

None of the below information PlanPremiumCountry South Africa DeviceSamsung Galaxy Grand Prime Pro Operating System Android My Question or IssueMy offline music will NOT play unless I have my data on. What is the point of paying premium subscription ...

  • Regular
  • None of the below information  Plan Premium Country  South Africa    Device Samsung Galaxy Grand Prime Pro  Operating System  Android    My Question...
  • Xenia
  • Moderator
  • 314 Views
  • 1 replies
  • 1 likes
  • Offline Music.
    Premium
    Subscription
  • 314 Views
  • 1 replies
  • 1 likes