Topics with Label: payment method

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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • MafeG
  • Moderator
  • 45803 Views
  • 16 replies
  • 4 likes
  • 45803 Views
  • 16 replies
  • 4 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 28855 Views
  • 19 replies
  • 2 likes
  • 28855 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • pzimring
  • Visitor
  • 20231 Views
  • 6 replies
  • 1 likes
  • 20231 Views
  • 6 replies
  • 1 likes

The selected payment method does not match the selected country

PlanFree, but want to switch to Spotify premium Duo CountrySlovakia My Question or IssueSo far, I am a free user. I have a crypto.com Visa Card, and I am trying to upgrade from a fee user to Spotify premium Duo. Every time I fill out a form regarding...

  • Newbie
  • Plan Free, but want to switch to Spotify premium Duo   Country Slovakia   My Question or Issue So far, I am a free user. I have a crypto.com Visa Card, and I am trying to upgrade fro...
  • Billy-J
  • Spotify Star
  • 162 Views
  • 1 replies
  • 0 likes
  • payment method
  • 162 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium: can't change country/payment method (already tried everything in this forum)

Plan: PremiumCountry: Cyprus Device: Macbook Pro, IphoneOperating System: IOS Did you test incognito mode?YES, already tested every solution that is posted in this forum. My Question or IssueHello, I'm a Spotify Premium customer and I need to change ...

  • Casual Listener
  •   Plan: Premium Country: Cyprus   Device: Macbook Pro, Iphone Operating System: IOS   Did you test incognito mode? YES, already tested every solution that is posted in thi...
  • Jeremy
  • Moderator
  • 201 Views
  • 2 replies
  • 0 likes
  • Change country
    Error
    payment method
    Premium
    Unsolved
  • 201 Views
  • 2 replies
  • 0 likes

Superuser Contribution Add BKash payment in Bangladesh

PlanFree/PremiumCountryBangladeshDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue We are very excited for Spotify in Bangladesh. But many people don't have any cards...

  • Newbie
  • Plan Free/Premium Country Bangladesh Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue &nb...
  • CarlosE
  • Moderator
  • 8361 Views
  • 9 replies
  • 95 likes
  • Bangladesh
    payment method
  • 8361 Views
  • 9 replies
  • 95 likes

Solved!! Revolut card issue

PlanPremiumCountryRomaniaDeviceASUS Laptop & Samsung Galaxy S10Operating SystemWindows 10 Pro x64 & Android 10 My Question or IssueI have a physical Revolut card registered on my account. Today I tried to change it since I don't want to use it for on...

  • Regular
  • Plan Premium Country Romania Device ASUS Laptop & Samsung Galaxy S10 Operating System Windows 10 Pro x64 & Android 10   My Question or Issue I have a physical Revolut card regi...
  • AdrianGotca
  • Regular
  • 3287 Views
  • 9 replies
  • 0 likes
  • payment method
  • 3287 Views
  • 9 replies
  • 0 likes

Delete Payment Method

PlanPremiumCountryMexicoOperating SystemWindows 10 There is no option to remove my Payment MethodAs much as I like the comodity of renewing my premium plan with just one click, the moment I hit the "Cancel Premium Suscription" button, there remains n...

  • Visitor
  • Plan Premium Country Mexico Operating System Windows 10   There is no option to remove my Payment Method As much as I like the comodity of renewing my premium plan with just one click,...
  • OneByBoo
  • Community Legend
  • 1042 Views
  • 1 replies
  • 0 likes
  • payment method
  • 1042 Views
  • 1 replies
  • 0 likes

Can't change payment method

PlanFamily PremiumCountryPortugalMy Question or IssueI want to change my payment method. I followed the FAQ's guide, but I can't find the option to update my payment method under Subscription. (see imgs attached)

Captura de ecrã 2019-09-02, às 13.18.35.png Captura de ecrã 2019-09-02, às 13.18.18.png
  • Visitor
  • Plan Family Premium Country Portugal My Question or Issue I want to change my payment method. I followed the FAQ's guide, but I can't find the option to update my payment method under Subscripti...
  • Luan
  • Spotify Star
  • 402 Views
  • 1 replies
  • 0 likes
  • change payment
    Debit Card
    payment method
  • 402 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cambie mi método de pago y me cobraron 2 veces

PlanPremium UniversitariosCountry MexicoDeviceHuawei P8Operating SystemAndroidMy Question or IssueHace unos días cambié mi tarjeta y al hacerlo me hicieron un cobro de $99 que no se refleja en los recibos, tengo el plan universitario y el día de ayer...

  • Newbie
  • Plan Premium Universitarios Country  Mexico Device Huawei P8 Operating System Android My Question or Issue Hace unos días cambié mi tarjeta y al hacerlo me hicieron un cobro de $99 que ...
  • Jemi
  • Spotify Legend
  • 425 Views
  • 1 replies
  • 0 likes
  • Payment
    payment method
    subscription problem
  • 425 Views
  • 1 replies
  • 0 likes