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Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...
PlanFree, but want to switch to Spotify premium Duo CountrySlovakia My Question or IssueSo far, I am a free user. I have a crypto.com Visa Card, and I am trying to upgrade from a fee user to Spotify premium Duo. Every time I fill out a form regarding...
Plan: PremiumCountry: Cyprus Device: Macbook Pro, IphoneOperating System: IOS Did you test incognito mode?YES, already tested every solution that is posted in this forum. My Question or IssueHello, I'm a Spotify Premium customer and I need to change ...
PlanFree/PremiumCountryBangladeshDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue We are very excited for Spotify in Bangladesh. But many people don't have any cards...
PlanPremiumCountryRomaniaDeviceASUS Laptop & Samsung Galaxy S10Operating SystemWindows 10 Pro x64 & Android 10 My Question or IssueI have a physical Revolut card registered on my account. Today I tried to change it since I don't want to use it for on...
PlanPremiumCountryMexicoOperating SystemWindows 10 There is no option to remove my Payment MethodAs much as I like the comodity of renewing my premium plan with just one click, the moment I hit the "Cancel Premium Suscription" button, there remains n...
PlanFamily PremiumCountryPortugalMy Question or IssueI want to change my payment method. I followed the FAQ's guide, but I can't find the option to update my payment method under Subscription. (see imgs attached)
PlanPremium UniversitariosCountry MexicoDeviceHuawei P8Operating SystemAndroidMy Question or IssueHace unos días cambié mi tarjeta y al hacerlo me hicieron un cobro de $99 que no se refleja en los recibos, tengo el plan universitario y el día de ayer...