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Topics with Label: premium account

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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • AlejaR
  • Moderator
  • 76495 Views
  • 27 replies
  • 5 likes
  • 76495 Views
  • 27 replies
  • 5 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 43433 Views
  • 19 replies
  • 2 likes
  • 43433 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • Prash321
  • Visitor
  • 31478 Views
  • 17 replies
  • 3 likes
  • 31478 Views
  • 17 replies
  • 3 likes

Superuser Contribution CHANGE FROM PREMIUM TO FAMILY

I have a Premium account (iOS)My wife has a separate Premium account (iOS)My boy has a free accountWhat are the precise step x step into changing from Premium to Family?... PLEASE PROVIDE CLEAR INSTRUCTIONS HOW TO CHANGE FROM PREMIUM TO FAMILY... Q: ...

  • Casual Listener
  • I have a Premium account (iOS) My wife has a separate Premium account (iOS) My boy has a free account What are the precise step x step into changing from Premium to Family?...   PLEASE PRO...
  • Peter
  • Spotify Legend
  • 611 Views
  • 4 replies
  • 0 likes
  • family account
    premium account
  • 611 Views
  • 4 replies
  • 0 likes

Superuser Contribution Existing Premium w Hulu account disconnected

I have been a spotify premium subscriber for going on seven years. I just signed up to the Hulu add on (w ads) earlier this year. After I updated my credit card details on spotify, my Hulu account is gone. Poof. Disappeared. Spotify support tells me ...

  • Regular
  •   I have been a spotify premium subscriber for going on seven years. I just signed up to the Hulu add on (w ads) earlier this year.  After I updated my credit card details on spotify, my ...
  • Peter
  • Spotify Legend
  • 1183 Views
  • 5 replies
  • 0 likes
  • Hulu
    Premium
    premium account
  • 1183 Views
  • 5 replies
  • 0 likes

Not able to purchase premium outside home country

I am not able to purchase a premium account. I am from South Africa and registered for a free Spotify account in South Africa. I moved to Chile recently, and was notified I would have to change countries on my Spotify account to continue using it. Di...

  • Newbie
  • I am not able to purchase a premium account.    I am from South Africa and registered for a free Spotify account in South Africa. I moved to Chile recently, and was notified I would have ...
  • user-removed
  • Not applicable
  • 247 Views
  • 1 replies
  • 0 likes
  • premium account
  • 247 Views
  • 1 replies
  • 0 likes