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Topics with Label: Premium for Family

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Forum Posts

Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • OscarDC
  • Moderator
  • 59878 Views
  • 25 replies
  • 5 likes
  • 59878 Views
  • 25 replies
  • 5 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 35564 Views
  • 19 replies
  • 2 likes
  • 35564 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • Eni
  • Moderator
  • 26973 Views
  • 16 replies
  • 3 likes
  • 26973 Views
  • 16 replies
  • 3 likes

Superuser Contribution I can't join Family Mix

Plan Premium Country USA Device iPhone 8 Operating System iOS 12.3.1 My Question or Issue I was poking around Family Mix, and saw an option to "Join Family Mix" - I wasn't sure what this meant as I thought I was already part of my Family Mix. I click...

  • Visitor
  • Plan Premium Country USA Device iPhone 8 Operating System iOS 12.3.1   My Question or Issue I was poking around Family Mix, and saw an option to "Join Family Mix" - I wasn't ...
  • Charly13
  • Newbie
  • 10543 Views
  • 31 replies
  • 6 likes
  • Premium for Family
  • 10543 Views
  • 31 replies
  • 6 likes

Premium family not activated

I have an existing premium account and upgraded to family. Yet premium family is not activated for me. Please look into this issue at the earliest otherwise I require a refund

  • Casual Listener
  • I have an existing premium account and upgraded to family. Yet premium family is not activated for me. Please look into this issue at the earliest otherwise I require a refund 
  • Billy-J
  • Spotify Star
  • 414 Views
  • 5 replies
  • 1 likes
  • Premium for Family
  • 414 Views
  • 5 replies
  • 1 likes

Switching from yearly subscription to family plan

Hello,I have a yearly subscription that has about 9 months remaining. However, my family recently got the family subscription (as it became available in our country).I would like to know if there's a way I can upgrade to our family's joint plan witho...

  • Visitor
  • Hello, I have a yearly subscription that has about 9 months remaining. However, my family recently got the family subscription (as it became available in our country). I would like to know if ther...
  • osornios
  • Spotify Star
  • 286 Views
  • 1 replies
  • 0 likes
  • Family Plan
    Premium
    Premium for Family
  • 286 Views
  • 1 replies
  • 0 likes

Family being removed from Family Premium on regular basis

PlanPremium for Family CountryUSA My Question or IssueHi, my wife and kids are being removed from my family premium plan every few days. Please advise on how to correct the issue. They have no problems re-joining when I send a new invite link AGAIN a...

  • Newbie
  • Plan Premium for Family   Country USA     My Question or Issue Hi, my wife and kids are being removed from my family premium plan every few days. Please advise on how to correc...
  • Billy-J
  • Spotify Star
  • 268 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 268 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Family invitations don't work

PlanFree/PremiumCountry SwedenDevice(iPhone 8, iPhone 7, iPhone 6Operating System(iOS 12) My Question or Issue My kids, who fulfil the criteria for Premium for Family, got kicked out of the plan and downgraded to "Free". When I try to re-invite them,...

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  • Casual Listener
  • Plan Free/Premium Country  Sweden Device (iPhone 8, iPhone 7, iPhone 6 Operating System (iOS 12)   My Question or Issue  My kids, who fulfil the criteria for Premium for Fami...
  • Jemi
  • Spotify Legend
  • 1255 Views
  • 3 replies
  • 0 likes
  • Premium for Family
  • 1255 Views
  • 3 replies
  • 0 likes