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Topics with Label: Premium for Family

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Re-Initiate Premium Mini

Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...

Casual Listener

DLMOC

Visitor

70183 Views

19 replies

94 likes

  • 70183 Views
  • 19 replies
  • 94 likes

Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

134154 Views

69 replies

10 likes

Premium for Family
  • 134154 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

72392 Views

89 replies

4 likes

  • 72392 Views
  • 89 replies
  • 4 likes

Billing premium family

PlanPremiumCountryIndiaDevice(Windows -11,iPhone 15)My Question or IssueI'm not able to bill premium though google play services neither on windows nor my iPhone. How can I bill using google play???

Visitor

Plan Premium Country India Device (Windows -11,iPhone 15) My Question or Issue I'm not able to bill premium though google play services neither on windows nor my iPhone. How can I bill using g...

Maxim

Spotify Star

184 Views

1 replies

0 likes

Premium for Family
  • 184 Views
  • 1 replies
  • 0 likes

Superuser Contribution can not do payment through grameenphone mobile phone in Bangladesh.

[external link removed by Mod] Plan Premium CountryBangladesh Device android Samsung a15 Operating System Android My Question or Issuecan not do payment through grameenphone mobile phone in Bangladesh.

Casual Listener

[external link removed by Mod] Plan Premium Country Bangladesh   Device android Samsung a15 Operating System Android   My Question or Issue can not do payment through ...

Hojoborolo

Casual Listener

3938 Views

14 replies

1 likes

Premium for Family
  • 3938 Views
  • 14 replies
  • 1 likes

Solved!!Superuser Contribution How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the f...

Markogden

Visitor

134154 Views

69 replies

10 likes

Premium for Family
  • 134154 Views
  • 69 replies
  • 10 likes

Superuser Contribution Payment failed despite having sufficient balacne

Why is my payment failed when i have sufficient funds in my bank acccount & i cant have my old premium plan back

Visitor

Why is my payment failed when i have sufficient funds in my bank acccount & i cant have my old premium plan back

AlejaR

Moderator

294 Views

1 replies

0 likes

Premium for Family
  • 294 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Подписка премиум для двоих не работает на втором устройстве.

PlanPremium DuoCountryPolandDeviceiPhone 11 proOperating SystemiOS My Question or IssueПри подписке премиум для двоих была выслана ссылка-приглашение для моей девушки. Она его приняла, все по инструкции. У нее в профиле на сайте и у меня в профиле ви...

Casual Listener

  Plan Premium Duo Country Poland Device iPhone 11 pro Operating System iOS   My Question or Issue При подписке премиум для двоих была выслана ссылка-приглашение для моей девушки...

TottiProsto12

Casual Listener

798 Views

2 replies

0 likes

Premium for Family
  • 798 Views
  • 2 replies
  • 0 likes

Superuser Contribution I can't join Family Mix

Plan Premium Country USA Device iPhone 8 Operating System iOS 12.3.1 My Question or Issue I was poking around Family Mix, and saw an option to "Join Family Mix" - I wasn't sure what this meant as I thought I was already part of my Family Mix. I click...

Visitor

Plan Premium Country USA Device iPhone 8 Operating System iOS 12.3.1   My Question or Issue I was poking around Family Mix, and saw an option to "Join Family Mix" - I wasn't ...

Charly13

Newbie

13785 Views

31 replies

6 likes

Premium for Family
  • 13785 Views
  • 31 replies
  • 6 likes

Premium family not activated

I have an existing premium account and upgraded to family. Yet premium family is not activated for me. Please look into this issue at the earliest otherwise I require a refund

Casual Listener

I have an existing premium account and upgraded to family. Yet premium family is not activated for me. Please look into this issue at the earliest otherwise I require a refund 

Billy-J

Spotify Star

929 Views

5 replies

1 likes

Premium for Family
  • 929 Views
  • 5 replies
  • 1 likes

Switching from yearly subscription to family plan

Hello,I have a yearly subscription that has about 9 months remaining. However, my family recently got the family subscription (as it became available in our country).I would like to know if there's a way I can upgrade to our family's joint plan witho...

Visitor

Hello, I have a yearly subscription that has about 9 months remaining. However, my family recently got the family subscription (as it became available in our country). I would like to know if there...

osornios

Spotify Star

568 Views

1 replies

0 likes

Family Plan
Premium
Premium for Family
  • 568 Views
  • 1 replies
  • 0 likes

Family being removed from Family Premium on regular basis

PlanPremium for Family CountryUSA My Question or IssueHi, my wife and kids are being removed from my family premium plan every few days. Please advise on how to correct the issue. They have no problems re-joining when I send a new invite link AGAIN a...

Newbie

Plan Premium for Family   Country USA     My Question or Issue Hi, my wife and kids are being removed from my family premium plan every few days. Please advise on how to correc...

Billy-J

Spotify Star

454 Views

1 replies

0 likes

Premium for Family
  • 454 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Family invitations don't work

PlanFree/PremiumCountry SwedenDevice(iPhone 8, iPhone 7, iPhone 6Operating System(iOS 12) My Question or Issue My kids, who fulfil the criteria for Premium for Family, got kicked out of the plan and downgraded to "Free". When I try to re-invite them,...

Casual Listener

Plan Free/Premium Country  Sweden Device (iPhone 8, iPhone 7, iPhone 6 Operating System (iOS 12)   My Question or Issue  My kids, who fulfil the criteria for Premium for Fami...

Jemi

Spotify Legend

1649 Views

3 replies

0 likes

Premium for Family
  • 1649 Views
  • 3 replies
  • 0 likes