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Topics with Label: random full-price charges

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Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Saraahhh111
  • Visitor
  • 1412 Views
  • 19 replies
  • 1 likes
  • 1412 Views
  • 19 replies
  • 1 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • RachelleRachelle
  • Casual Listener
  • 47346 Views
  • 20 replies
  • 3 likes
  • 47346 Views
  • 20 replies
  • 3 likes

Superuser Contribution I was charged full price despite having a student plan

Plan: Student planCountry: USA My Question or Issue:Even though I have the student plan, I was charged full price ($9.99) in this month of December. I have been regularly charged the Student amount for the past few months since I applied, and my acco...

  • Visitor
  • Plan: Student plan Country: USA   My Question or Issue: Even though I have the student plan, I was charged full price ($9.99) in this month of December. I have been regularly charged the Stu...
  • Petya
  • Community Legend
  • 1220 Views
  • 2 replies
  • 0 likes
  • charged for premium
    premium plan
    random full-price charges
    student plan
    student subscription
  • 1220 Views
  • 2 replies
  • 0 likes