Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: Refund on Fake charges

Labels

Forum Posts

Solved!! Cancel subscription and get a refund

I dont use Spotify enough to pay for a subscription I'm going to cancel subscription

  • Visitor
  • 31gsx2zfjlztcyewj7hx
  • Visitor
  • 163583 Views
  • 109 replies
  • 12 likes
  • 163583 Views
  • 109 replies
  • 12 likes

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • FenrisulvKK
  • Visitor
  • 18440 Views
  • 27 replies
  • 4 likes
  • 18440 Views
  • 27 replies
  • 4 likes

Charged me even though I canceled my Subscription, need REFUND.

I canceled my subscription before 14th April , still I was charged for april and May as well. Why ?? I need my refundCountry : USAAccount type : Student Account

  • Visitor
  • I canceled my subscription before 14th April ,  still I was charged for april and May as well. Why ?? I need my refund Country : USA Account type : Student Account
  • Billy-J
  • Spotify Star
  • 308 Views
  • 1 replies
  • 0 likes
  • Refund on Fake charges
  • 308 Views
  • 1 replies
  • 0 likes