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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • OscarDC
  • Moderator
  • 59488 Views
  • 25 replies
  • 5 likes
  • 59488 Views
  • 25 replies
  • 5 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 35417 Views
  • 19 replies
  • 2 likes
  • 35417 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • Eni
  • Moderator
  • 26594 Views
  • 16 replies
  • 2 likes
  • 26594 Views
  • 16 replies
  • 2 likes

Charged me even though I canceled my Subscription, need REFUND.

I canceled my subscription before 14th April , still I was charged for april and May as well. Why ?? I need my refundCountry : USAAccount type : Student Account

  • Visitor
  • I canceled my subscription before 14th April ,  still I was charged for april and May as well. Why ?? I need my refund Country : USA Account type : Student Account
  • Billy-J
  • Spotify Star
  • 187 Views
  • 1 replies
  • 0 likes
  • Refund on Fake charges
  • 187 Views
  • 1 replies
  • 0 likes