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Topics with Label: Student Discount International

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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • OscarDC
  • Moderator
  • 72323 Views
  • 25 replies
  • 5 likes
  • 72323 Views
  • 25 replies
  • 5 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 41974 Views
  • 19 replies
  • 2 likes
  • 41974 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • Eni
  • Moderator
  • 29946 Views
  • 16 replies
  • 3 likes
  • 29946 Views
  • 16 replies
  • 3 likes

Can I renew my Student Discount if I canceled my Premium Subscription?

I recently canceled my premium subscription with Students Discount, and wanted to know if there would be any problem if I wanted to renew muy subscription with the Students Discount the next month.

  • Newbie
  • I recently canceled my premium subscription with Students Discount, and wanted to know if there would be any problem if I wanted to renew muy subscription with the Students Discount the next month.&n...
  • OneByBoo
  • Community Legend
  • 450 Views
  • 1 replies
  • 0 likes
  • Premium Student
    Student Discount International
    Subscription
  • 450 Views
  • 1 replies
  • 0 likes

Student Subscription

Hello, I was charged twice, yesterday R$10,00 and today R$16,90. But I have the student subscription: R$8,50. Is it possible to cancel the billings and do it again? Thanks,Isaac

  • Newbie
  • Hello,   I was charged twice, yesterday R$10,00 and today R$16,90.   But I have the student subscription: R$8,50.   Is it possible to cancel the billings and do it again?  ...
  • 브라이언
  • Regular
  • 196 Views
  • 1 replies
  • 0 likes
  • Student Discount International
  • 196 Views
  • 1 replies
  • 0 likes

Student Discount Belgium

Two weeks ago I applied for the student discount in Belgium. The application went through and on my bank account the price has been labeled as 'reserved'. I still haven't heard anything about the student discount and my account still says 'Spotify Fr...

  • Newbie
  • Two weeks ago I applied for the student discount in Belgium. The application went through and on my bank account the price has been labeled as 'reserved'. I still haven't heard anything about the stu...
  • 229 Views
  • 0 replies
  • 0 likes
  • student discount Europe
    Student Discount International
  • 229 Views
  • 0 replies
  • 0 likes