Topics with Label: subscription problems

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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • MafeG
  • Moderator
  • 46041 Views
  • 16 replies
  • 4 likes
  • 46041 Views
  • 16 replies
  • 4 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 28928 Views
  • 19 replies
  • 2 likes
  • 28928 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • pzimring
  • Visitor
  • 20291 Views
  • 6 replies
  • 1 likes
  • 20291 Views
  • 6 replies
  • 1 likes

Charged the wrong amount for my subscription

Hi everyone! I've been a premium student member for the past 3 years now and my card has always been charged the student price $4.99. But, this month I was charged the regular price of $9.99, without any notification from Spotify that my plan has bee...

  • Newbie
  • Hi everyone! I've been a premium student member for the past 3 years now and my card has always been charged the student price $4.99. But, this month I was charged the regular price of $9.99, without...
  • Billy-J
  • Spotify Star
  • 411 Views
  • 1 replies
  • 0 likes
  • Student discount USA
    Student premium help
    subscription problems
  • 411 Views
  • 1 replies
  • 0 likes

Superuser Contribution Something went wrong. Try again, or get help

PlanStudentCountry BrazilDeviceGalaxy Note 8Operating System My Question or Issue Hello everyone, I've been trying to renew my student plan for weeks now, without success. At one point, for no reason, I received the notification that spotify couldn't...

  • Casual Listener
  • Plan Student Country  Brazil Device Galaxy Note 8 Operating System     My Question or Issue  Hello everyone, I've been trying to renew my student plan for weeks now, wit...
  • samo297
  • Casual Listener
  • 6568 Views
  • 17 replies
  • 4 likes
  • subscription problems
  • 6568 Views
  • 17 replies
  • 4 likes