Topics with Label: support

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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • MafeG
  • Moderator
  • 46042 Views
  • 16 replies
  • 4 likes
  • 46042 Views
  • 16 replies
  • 4 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 28929 Views
  • 19 replies
  • 2 likes
  • 28929 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • pzimring
  • Visitor
  • 20292 Views
  • 6 replies
  • 1 likes
  • 20292 Views
  • 6 replies
  • 1 likes

Why is it so difficult to contact support?

I keep running into a technical issue with Spotify (which I'll start a separate thread for), but I'm getting frustrated with how difficult is is to open a support ticket with Spotify.I want to think that I'm a reasonably aware and savvy person, but I...

  • Regular
  • I keep running into a technical issue with Spotify (which I'll start a separate thread for), but I'm getting frustrated with how difficult is is to open a support ticket with Spotify. I want to t...
  • FrostyOfTheNort
  • Regular
  • 535 Views
  • 5 replies
  • 3 likes
  • support
  • 535 Views
  • 5 replies
  • 3 likes

Subscription went up from £9.99 to £15.99 without notice!!! Help!

Hi folks! My subscription just went up from £9.99 to £15.99 without notice. What's that all about? I'm really upset. Please help... PlanPremiumCountryUK

  • Regular
  • Hi folks!   My subscription just went up from £9.99 to £15.99 without notice. What's that all about? I'm really upset. Please help...   Plan Premium Country UK    
  • 7Surf7
  • Regular
  • 612 Views
  • 6 replies
  • 1 likes
  • Account
    Payment Problems
    Subscribtion
    support
  • 612 Views
  • 6 replies
  • 1 likes

Worst service

Greeting, Earlier this week, I submitted a letter to your customer service - support regarding I was charged for a premium Spotify account, which I did not authorize to do. Furthermore, when I login to my Spotify account, using Facebook to login, it ...

  • Newbie
  • Greeting,   Earlier this week, I submitted a letter to your customer service - support regarding I was charged for a premium Spotify account, which I did not authorize to do. F...
  • KatesHere
  • Community Legend
  • 318 Views
  • 3 replies
  • 1 likes
  • support
  • 318 Views
  • 3 replies
  • 1 likes