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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • OscarDC
  • Moderator
  • 61483 Views
  • 25 replies
  • 5 likes
  • 61483 Views
  • 25 replies
  • 5 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 36671 Views
  • 19 replies
  • 2 likes
  • 36671 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • Eni
  • Moderator
  • 27981 Views
  • 16 replies
  • 3 likes
  • 27981 Views
  • 16 replies
  • 3 likes

username seems to be different in the mail confirming my premium upgrade

Hi!I subscribed to the premium service two weeks ago and I haven't been able to log in with the premium profile since then. I have checked that the username which is in the mail confirming the premium subscription is not the username I use to log in....

  • Newbie
  • Hi! I subscribed to the premium service two weeks ago and I haven't been able to log in with the premium profile since then. I have checked that the username which is in the mail confirming the p...
  • 223 Views
  • 0 replies
  • 0 likes
  • premium subscription
    username
  • 223 Views
  • 0 replies
  • 0 likes