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Looking for Help with App & Features?

Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...

  • Community Manager
  • Community Manager
  • 445 Views
  • 0 replies
  • 2 likes
  • 445 Views
  • 0 replies
  • 2 likes

Spotify Customer Service Threatened To Close My Account For No Reason

After requesting assistance removing payment methods from my account due to the Spotify running new Home Screen interface beta tests on paid users, and after 3 customer service reps closed the conversation (wasn’t even rude to them so that was shocki...

  • Regular
  • After requesting assistance removing payment methods from my account due to the Spotify running new Home Screen interface beta tests on paid users, and after 3 customer service reps closed the c...
  • 195 Views
  • 0 replies
  • 0 likes
  • Account
    Help
  • 195 Views
  • 0 replies
  • 0 likes

We Need The Ability To Fully Remove All Listening History On A Song/ Artist

We need to ability to remove a song from our account's history. Songs accidently left on overnight/ background 'sounds' completely ruin our algorithms and account statistics. My friend left a song on my TV without me knowing for 4 days and all of a s...

  • Casual Listener
  • We need to ability to remove a song from our account's history. Songs accidently left on overnight/ background 'sounds' completely ruin our algorithms and account statistics. My friend left a song o...
  • Prague
  • Rising Star 3
  • 960 Views
  • 1 replies
  • 3 likes
  • Account
    All Platforms
    Your Library
  • 960 Views
  • 1 replies
  • 3 likes