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Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

786032 Views

18 replies

29 likes

  • 786032 Views
  • 18 replies
  • 29 likes

Streaming cap of 300 per Day

Is it true that there's a streaming Cap of 300 streams per day/ account and if somebody makes more than 300 streams he can still listen, but the artist won't get paid for that streams? Ive asked ChatGPT because I've wondered why the streams from my f...

Regular

Is it true that there's a streaming Cap of 300 streams per day/ account and if somebody makes more than 300 streams he can still listen, but the artist won't get paid for that streams?    ...

luna_xx

Visitor

12536 Views

2 replies

2 likes

Account
Other
Unlimited
  • 12536 Views
  • 2 replies
  • 2 likes

Solved!! No puedo pagar Spotify premium

Buenas, me sale el siguiente mensaje cuando quiero contratar Spotify premium Ups, parece que tu tarjeta o proveedor de pago están teniendo un mal día. No te preocupes, no se ha cargado ningún pago. Inténtalo de nuevo o usa otro método de pago.que pas...

Newbie

Buenas, me sale el siguiente mensaje cuando quiero contratar Spotify premium   Ups, parece que tu tarjeta o proveedor de pago están teniendo un mal día. No te preocupes, no se ha cargado ning...

PabloMusicMan

Roadie

163721 Views

186 replies

46 likes

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Free
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Other
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  • 163721 Views
  • 186 replies
  • 46 likes

Solved!! Paying for someone else's account: possibility?

Hey there, My daughter just went off to college and I'd like to pay for her Spotify unlimited account (while keeping my own.) I am not finding anywhere that will allow me to do that. Is it a possibility to be billed for her account?

Casual Listener

Hey there,   My daughter just went off to college and I'd like to pay for her Spotify unlimited account (while keeping my own.) I am not finding anywhere that will allow me to do that. Is i...

mgittler

Casual Listener

7366 Views

4 replies

0 likes

Account
Unlimited
  • 7366 Views
  • 4 replies
  • 0 likes

BEWARE FRAUD SCAM

Dear Spotify Community, I signed up for a Spotify Premium account, then was the victim of over $4000 of unauthorised transactions for American travel websites. I am not American and have no financial connections to that Country. SPOTIFY IS THE ONLY O...

Newbie

Dear Spotify Community,   I signed up for a Spotify Premium account, then was the victim of over $4000 of unauthorised transactions for American travel websites. I am not American and have n...

Romscissors

Newbie

7714 Views

6 replies

1 likes

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Free
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Premium
Security
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Unlimited
  • 7714 Views
  • 6 replies
  • 1 likes

Solved!! Playlists Disapeared

Hi! I hope you all are doing fine. I had a problem with my spotufy account as a message that my sesion had expired poped up and when I logged myself in again all my playlists were gone and my unlimited account deleted. Anyone knows what this issue ca...

Casual Listener

...one and my unlimited account deleted. Anyone knows what this issue can be?    Many thanks in advance! 

andreia-an-ca

Newbie

1160 Views

15 replies

0 likes

Account
Unlimited
  • 1160 Views
  • 15 replies
  • 0 likes

Debit card won't be accepted.

I have recently changed my card (As in i got another one when the old one expired) and I want to pay for spotify unlimited which I have been using for over a year on my previous card. But all I get is this message..."Sorry, we couldn't process your o...

Newbie

I have recently changed my card (As in i got another one when the old one expired) and I want to pay for spotify unlimited which I have been using for over a year on my previous card. But all I get i...

falsetti44

Newbie

5917 Views

7 replies

0 likes

Unlimited
  • 5917 Views
  • 7 replies
  • 0 likes

Solved!! Ads in Unlimited (after years without ads)

Hi, For quite a long time I have an unlimited account, without ads. But since a few days I get ads, both visual in the player and in audio.I followed the tips I found on this forum, such as log out and in again. I even fully uninstalled the applicati...

Casual Listener

Hi, For quite a long time I have an unlimited account, without ads. But since a few days I get ads, both visual in the player and in audio. I followed the tips I found on this forum, such as log o...

JU92

Newbie

8569 Views

68 replies

0 likes

Unlimited
  • 8569 Views
  • 68 replies
  • 0 likes

Solved!! Unlimited vs. premium sound quality

Right now I'm paying 9.99 for the Premium, but I rarely ever use spotify on anything besides my computer. Although I like the fact that i get high quality streams, I see no point in paying for features I barely used. I want to know if the Unlimited m...

Casual Listener

...eatures I barely used. I want to know if the Unlimited membership still gets high quality streams ?

Peter__

Community Legend

12511 Views

22 replies

0 likes

Premium
Unlimited
  • 12511 Views
  • 22 replies
  • 0 likes

Solved!! Spotify won't download music

Hi, I've been a premium Spotify user for several months now, and I have never had this problem before. No matter which device I am logged into Spotify on, I can't download music. Last night I tried on my computer, turned Spotify off and back on, sign...

Casual Listener

Hi, I've been a premium Spotify user for several months now, and I have never had this problem before. No matter which device I am logged into Spotify on, I can't download music. Last night I tried o...

Joe

Community Legend

193150 Views

26 replies

4 likes

Login
Premium
Subscription
Unlimited
  • 193150 Views
  • 26 replies
  • 4 likes

Solved!! I want to upgrade to unlimited, not premium

Hey there, I'm keen to upgrade to unlimited spotify for $7.49 per month as on the website (NZ), but everytime I click 'Get Unlimited' I'm taken to a payment page for premium to pay $12.99 per month. How do I upgrade to unlimited as advertised?

Casual Listener

Hey there, I'm keen to upgrade to unlimited spotify for $7.49 per month as on the website (NZ), but everytime I click 'Get Unlimited'  I'm taken to a payment page for premium to pay $12.99 p...

Peter__

Community Legend

1946 Views

5 replies

0 likes

Unlimited
  • 1946 Views
  • 5 replies
  • 0 likes

Solved!! Unlimited to premuim

I am outraged!! I just bought a $10 spotify grift card. It told me I could only redeem it at spotify/redeem, and so I did. But I only had the option to select unlimited but I wanted premuim. Note I was on my phone. It told me I could switch to premui...

Casual Listener

I am outraged!! I just bought a $10 spotify grift card. It told me I could only redeem it at spotify/redeem, and so I did. But I only had the option to select unlimited but I wanted premuim. Note I w...

Peter__

Community Legend

3299 Views

9 replies

0 likes

Help
Premium
support
Unlimited
  • 3299 Views
  • 9 replies
  • 0 likes

I paid and no music

I bought a Spotify gift card and am not getting my monthly service have the reciept and it said successfully activated sooo my question is why am I not getting any of my music?

Casual Listener

I bought a Spotify gift card and am not getting my monthly service have the reciept and it said successfully activated sooo my question is why am I not getting any of my music?<br>

Taylor

Community Legend

351 Views

1 replies

0 likes

Premium
Unlimited
  • 351 Views
  • 1 replies
  • 0 likes

Can't play any songs!

My spotify subscription was cancelled a few ago due to my payment card becoming out of date. I then set up a new unlimited subscription but still can't play any songs. All my playlists are still there but when you click on one it says 'premium subscr...

Newbie

My spotify subscription was cancelled a few ago due to my payment card becoming out of date. I then set up a new unlimited subscription but still can't play any songs. All my playlists are still t...

Peter__

Community Legend

345 Views

1 replies

0 likes

Subscription
Unlimited
  • 345 Views
  • 1 replies
  • 0 likes

Lost Playlist

Hi, i'm Luisa from Italy. I buy 1 month ago Spotify Unlimited. Subscription is renewed correctly this month. I login with facebook, but yesterday I think I've clicked new user for error, i dont' remember very well. Now, i've spotify FREE and i lost m...

Casual Listener

Hi, i'm Luisa from Italy. I buy 1 month ago Spotify Unlimited. Subscription is renewed correctly this month. I login with facebook, but yesterday I think I've clicked new user for error, i dont' r...

Thedev

Community Legend

629 Views

5 replies

0 likes

Account
Free
Login
Unlimited
  • 629 Views
  • 5 replies
  • 0 likes

Unlimited user, cant get Premium free for 30 days?

hi, currently Unlimited customer, I see there is free 30 day trial for Premium, this offer is open to me or not? thankyou

Music Fan

hi, currently Unlimited customer, I see there is free 30 day trial for Premium, this offer is open to me or not?    thankyou

katrina4321

Music Fan

820 Views

12 replies

0 likes

Account
Free
Premium
Subscription
Unlimited
  • 820 Views
  • 12 replies
  • 0 likes

Is it possible to change my username?

Can I change my username not by creating new account? Because I created acc by Fb and it isn't cool enough for me. I don't want to lose my rather big playlists. And the money, because I have Unlimited.

Visitor

Can I change my username not by creating new account? Because I created acc by Fb and it isn't cool enough for me. I don't want to lose my rather big playlists. And the money, because I have Unlimited...

user-removed

Not applicable

322 Views

1 replies

0 likes

Account
Login
Unlimited
  • 322 Views
  • 1 replies
  • 0 likes

Solved!! Cancellation not going through/updating.

Hello Spotify Community/Support, I just canceled my Spotify Unlimited Subscription at my bank (as the Spotify subscription managment website told me) but it does not show up as canceled on my Subscription Management portal. I'd like to upgrade to Pre...

Casual Listener

Hello Spotify Community/Support,   I just canceled my Spotify Unlimited Subscription at my bank (as the Spotify subscription managment website told me) but it does not show up as canceled o...

LennartD

Casual Listener

598 Views

2 replies

0 likes

Account
Other
Premium
Subscription
Unlimited
  • 598 Views
  • 2 replies
  • 0 likes

JUST bought Spotify card, redeemed wrong subscription though?

I had sent this to customer support but Yahoo took it upon themselves to delete the email account I was using. My mom just bought a $30 Spotify card for me because they do not want to give out credit card information. I was given choice(s?) for what ...

Newbie

...remium so I checked online and it's telling me I bought an Unlimited subscription, and to upgrade to a Premium I need to give credit card information. How in the world can I get it to change to P...

Peter__

Community Legend

565 Views

2 replies

0 likes

Premium
Unlimited
  • 565 Views
  • 2 replies
  • 0 likes

I've lost all my playlists and my unlimited account altough ive always used the same login

Hello! im having the same problem. On thursday evening i logged off my spotify ( I have spotify unlimited and about 8 playlists). On friday morning i tried to log in but spotify wouldnt let me. After one hour of trying i was able to log in. I have al...

Visitor

Hello! im having the same problem. On thursday evening i logged off my spotify ( I have spotify unlimited and about 8 playlists). On friday morning i tried to log in but spotify wouldnt let me. A...

meahtenoha

Spotify

420 Views

1 replies

0 likes

Account
Login
Unlimited
  • 420 Views
  • 1 replies
  • 0 likes

Premium member(fr) Bank card(us) but Use spotify in Thailand(mobile)?

Hi, I used to be a premium member in France (account), used the bank card in France. But I moved to Bangkok, Thailand since last month. I can not use spotify in Thailand. I've tried to fill my Thai card but it can't be changed. So, If i have another ...

Regular

...ould you tell me about upgrade my spotify account for unlimited travel? (is it work in Thailand?)   Thank you so much. Dao

Joe

Community Legend

393 Views

1 replies

0 likes

Account
Free
Premium
Subscription
Unlimited
  • 393 Views
  • 1 replies
  • 0 likes