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Reset Device

Hi <br><br>I need to reset my device pls<br><br>- Henrylui911<br><br>Thanks

Casual Listener

Hi &lt;br&gt;&lt;br&gt;I need to reset my device pls&lt;br&gt;&lt;br&gt;- Henrylui911&lt;br&gt;&lt;br&gt;Thanks

Peter__

Community Legend

359 Views

2 replies

0 likes

Unlimited
  • 359 Views
  • 2 replies
  • 0 likes

Can I upgrade to premium for one month and then go back to unlimited?

Hi, I'm off on holiday and would like to use the Premium service where you can download your playlists to your phone and play them without needing the internet. But after I come back, I'm like to go back to unlimited. Can I upgrade to premium for one...

Newbie

...ut after I come back, I'm like to go back to unlimited.    Can I upgrade to premium for one month and then go back to unlimited?   Joe

Taylor

Community Legend

379 Views

1 replies

0 likes

Unlimited
  • 379 Views
  • 1 replies
  • 0 likes

No Longer Spotify Premium?

I've been paying for spotify premium since around March. This morning when I tried to listen to music on my iPhone I got a notice that I was no longer subscribed to premium. If this could be remedied I would greatly appreciate it. Craig

Casual Listener

I've been paying for spotify premium since around March. This morning when I tried to listen to music on my iPhone I got a notice that I was no longer subscribed to premium. If this could be remedied...

Peter__

Community Legend

1017 Views

5 replies

0 likes

Account
Premium
Subscription
Unlimited
  • 1017 Views
  • 5 replies
  • 0 likes

Bought Unlimited (and was charged), but account still says "Free"...

Hello, A monthy ago I bought Unlimited and the charge showed up on my credit card, but (a) I was never able to get the client to recognize it and (b) now, my account at the Web site shows that I am not signed up for Unlimited, even though immdiately ...

Casual Listener

Hello,   A monthy ago I bought Unlimited and the charge showed up on my credit card, but (a) I was never able to get the client to recognize it and (b) now, my account at the Web site s...

tjlongo

Casual Listener

379 Views

2 replies

0 likes

Account
Unlimited
  • 379 Views
  • 2 replies
  • 0 likes

Payment Bug(?)

So since I can't post in the bug section and there is really no way to submit a big to Spotify using the contact form, I will just post it here.When using PayPal to fund a Spotify account, if the account linked to PayPal has no money in it, the spoti...

Casual Listener

So since I can't post in the bug section and there is really no way to submit a big to Spotify using the contact form, I will just post it here. When using PayPal to fund a Spotify account, if the...

ChristianTW

Casual Listener

746 Views

2 replies

0 likes

Account
Free
Login
Premium
Security
Subscription
Unlimited
  • 746 Views
  • 2 replies
  • 0 likes

My unlimited subscription won't let me stream my music anymore please help!

Hello everyone, I've been a Unlimited ($5 a month subscription) user on Spotify for over 6 months now because I never needed any of the additional features that Premium offered besides the streaming. So today I log in to listen to some music and ever...

Casual Listener

Hello everyone, I've been a Unlimited ($5 a month subscription) user on Spotify for over 6 months now because I never needed any of the additional features that Premium offered besides the streaming....

Sam

Spotify

868 Views

3 replies

0 likes

Account
Login
Premium
Subscription
Unlimited
  • 868 Views
  • 3 replies
  • 0 likes

2 day trial period end???

Hey guysI'm new to spotify and decided to DL it to my iPhone with the 2 day free trial. When the trial ends will I automatically be charged for my account or will it turn into a free one? Please help!! Emily

Newbie

Hey guys I'm new to spotify and decided to DL it to my iPhone with the 2 day free trial. When the trial ends will I automatically be charged for my account or will it turn into a free one? P...

Liam

Community Legend

548 Views

1 replies

0 likes

Account
Free
Premium
Subscription
Unlimited
  • 548 Views
  • 1 replies
  • 0 likes

Premium to unlimited and back.

I've accidently change my Premium account to unlimited, now I can't seem to chnage it back. Can anyone help please.

Newbie

I've accidently change my Premium account to unlimited, now I can't seem to chnage it back.  Can anyone help please.

Peter__

Community Legend

313 Views

1 replies

0 likes

Account
Premium
Subscription
Unlimited
  • 313 Views
  • 1 replies
  • 0 likes

My 'top playlists' are incorrect.

Hi, I have published playlists on my account that has 4, 5, 7 and 15 followers but my 'top playlists' on my spotify profile only shows some of these. One of my playlists with 4 followers isn't showing and the one with 15 isn't either. Instead two pla...

Regular

Hi,   I have published playlists on my account that has 4, 5, 7 and 15 followers but my 'top playlists' on my spotify profile only shows some of these. One of my playlists with 4 followers i...

sanderbrostrom

Regular

859 Views

7 replies

0 likes

Unlimited
  • 859 Views
  • 7 replies
  • 0 likes

Spotify Unlimited as a gift

Hi. Ive got a unlimited gift card but my PIN are unreadable. What can i do?

Visitor

  Hi. Ive got a unlimited gift card but my PIN are unreadable. What can i do?

Taylor

Community Legend

321 Views

1 replies

0 likes

Unlimited
  • 321 Views
  • 1 replies
  • 0 likes

whats happening? Trial hasnt ended properly?

i have had the 48 hour trial and it says 'spotify premium trial ended' but it still works as if it hadnt ended? I can still search and play music! Im scared my money is being taken somehow please help

Regular

i have had the 48 hour trial and it says 'spotify premium trial ended' but it still works as if it hadnt ended? I can still search and play music! Im scared my money is being taken somehow please help

Adam

Roadie

932 Views

8 replies

0 likes

Account
Free
Login
Other
Premium
Security
Subscription
Unlimited
  • 932 Views
  • 8 replies
  • 0 likes

Solved!! signed up to unlimited - still getting ads

why am i still gettings ads with my music? thought the £4.99 was so you didnt have ANY ads ?

Music Fan

why am i still gettings ads with my music?  thought the £4.99 was so you didnt have ANY ads ?

Adam

Roadie

632 Views

5 replies

0 likes

Unlimited
  • 632 Views
  • 5 replies
  • 0 likes

10 Hours

I will now uninstall your program.

Newbie

I will now uninstall your program.

Peter__

Community Legend

378 Views

1 replies

0 likes

Account
Free
Login
Premium
Subscription
Unlimited
  • 378 Views
  • 1 replies
  • 0 likes

problem with my subscriptions

Hi, I seem to be converted back to a basic package when I pay for unlimited. This needs to be fixed, How?

Newbie

Hi, I seem to be converted back to a basic package when I pay for unlimited.   This needs to be fixed, How?

Peter__

Community Legend

297 Views

1 replies

0 likes

Unlimited
  • 297 Views
  • 1 replies
  • 0 likes

Solved!! Spotify premium gift code.

Hi guys. I got a e-card gift code for 12 months and at the moment i'm still using unlimited (16 days left) , can i transfer these 16 days in to 8 days without paying monthly to activate the code? If no , can i activate the code when the account is sp...

Casual Listener

Hi guys.   I got a e-card gift code for 12 months and at the moment i'm still using unlimited (16 days left) , can i transfer these 16 days in to 8 days without paying monthly to activate t...

Wptm

Casual Listener

1923 Views

5 replies

0 likes

Account
Premium
Subscription
Unlimited
  • 1923 Views
  • 5 replies
  • 0 likes

"This track is unavailable, if you have the file on your computed you can import it"

Hi - Been listening to an album by Meat Loaf called "3 Bats Live" The 2nd song listened to many times but now it says "this track is unavailable, if you have the file on your computed you can import it" All the other tracks are fine so not sure why t...

Music Fan

Hi - Been listening to an album by Meat Loaf called "3 Bats Live"  The 2nd song listened to many times but now it says "this track is unavailable, if you have the file on your computed you can i...

jdk147

Music Fan

4913 Views

7 replies

0 likes

Unlimited
  • 4913 Views
  • 7 replies
  • 0 likes

Double Account?

I have two spotify accts that are still in the trial period. they both have two different passwords but the same username since one is linked to my facebook and the other one is my personal spotify. However the same CC is used. How do I separate the ...

Newbie

I have two spotify accts that are still in the trial period. they both have two different passwords but the same username since one is linked to my facebook and the other one is my personal spotify. ...

Joe

Community Legend

460 Views

1 replies

0 likes

Account
Premium
Subscription
Unlimited
  • 460 Views
  • 1 replies
  • 0 likes

Hours

Why is it that my hours go down when I'm not even listening to music.

Newbie

Why is it that my hours go down when I'm not even listening to music.

Taylor

Community Legend

406 Views

1 replies

0 likes

Unlimited
  • 406 Views
  • 1 replies
  • 0 likes

Two accounts - need to cancel one but can't access it

Hi there I created a Spotify account back in 2009 with the password hemerada - this has a £5 subscription (Unlimited) attached to it. However I also have an account created via my Facebook profile with the username ric_hem@hotmail.com - this has a £1...

Newbie

Hi there   I created a Spotify account back in 2009 with the password hemerada - this has a £5 subscription (Unlimited) attached to it.   However I also have an account created v...

Peter__

Community Legend

403 Views

2 replies

0 likes

Unlimited
  • 403 Views
  • 2 replies
  • 0 likes

New phone, can I log out on the old one?

Hello, My iPhone didn't work anymore so I get a new one. But I was still logged in at my old phone when I get the new one. Now I can't log in on my new phone to Spotify. Can I log out my old iPhone?

Newbie

Hello,   My iPhone didn't work anymore so I get a new one. But I was still logged in at my old phone when I get the new one. Now I can't log in on my new phone to Spotify. Can I log ou...

Taylor

Community Legend

625 Views

1 replies

0 likes

Account
Free
Login
Premium
Security
Subscription
Unlimited
  • 625 Views
  • 1 replies
  • 0 likes