Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
PlanPremiumCountryUnited StatesDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy Spotify wrapped playlist changed from the day it was released. At least two of my t...
It's great to hear music as the artist intended it to be heard, this means Spotify can sometimes include explicit content. We recommend looking out for the EXPLICIT tag on any releases (E on the web player).Note: Our explicit content tags are applied...
Melody
Suddenly, I've lost access to several major label acts --e.g. Red Hot Chili Peppers, Led Zeppelin, Pearl Jam. When I click on a song of theirs to play it, I get a blue banner at the top of my screen that reads, "This song is not available. If you hav...