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New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 7943 Views
  • 1 replies
  • 4 likes
  • 7943 Views
  • 1 replies
  • 4 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 7710 Views
  • 1 replies
  • 1 likes
  • 7710 Views
  • 1 replies
  • 1 likes

Recent Linux client update changes

Hey! There has been an update to the Spotify Linux client signatures.Users may see errors linked to missing keys and failed signature verifications for Spotify when updating the system. If this happens to you, this can be fixed by manually adding the...

  • Community Legend
  • inviolet
  • Newbie
  • 63690 Views
  • 27 replies
  • 40 likes
  • 63690 Views
  • 27 replies
  • 40 likes

Solved!! [Troubleshooting] Linux Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before.So type your issue into the search box and have a look. Basic troubleshooting Go through th...

  • Community Legend
  • sleeksorrow
  • Roadie
  • 278471 Views
  • 151 replies
  • 34 likes
  • Linux
  • 278471 Views
  • 151 replies
  • 34 likes

Superuser Contribution Shuffle and playback broken even after clean reinstall

Hey,Since about two (?) days ago, the shuffle function in spotify entirely started to break more and more on my Desktop.So it always worked as usual, even with the whole "Enhancing" or later "Smart shuffle" (which seems like it's unstable at this poi...

  • Casual Listener
  • Hey, Since about two (?) days ago, the shuffle function in spotify entirely started to break more and more on my Desktop. So it always worked as usual, even with the whole "Enhancing" or later ...
  • Xywzel
  • Newbie
  • 1051 Views
  • 4 replies
  • 0 likes
  • bug
    playback
    shuffle
  • 1051 Views
  • 4 replies
  • 0 likes

MPRIS SetPosition doesn't work

DevicePC Operating SystemArch Linux, KDE Plasma 6Issue:MPRIS SetPosition doesn't work, can't set play position

  • Casual Listener
  • Device PC   Operating System Arch Linux, KDE Plasma 6 Issue: MPRIS SetPosition doesn't work, can't set play position
  • 337 Views
  • 0 replies
  • 0 likes
  • bug
  • 337 Views
  • 0 replies
  • 0 likes

Massive memory leak on linux client

PlanPremiumCountryUnited States of AmericaDeviceLinux DesktopSpotify Version: 1.1.72.439-1Operating SystemLinux 5.14.7-arch1-1 x86_64 GNU/Linux My Question or IssueI was previously running a version of spotify prior to the UI refresh trying to avoid ...

  • Casual Listener
  • Plan Premium Country United States of America Device Linux Desktop Spotify Version: 1.1.72.439-1 Operating System Linux 5.14.7-arch1-1 x86_64 GNU/Linux   My Question or Issue I was pr...
  • pgomes
  • Roadie
  • 1465 Views
  • 3 replies
  • 4 likes
  • bug
    Linux Desktop
    memory leak
  • 1465 Views
  • 3 replies
  • 4 likes

Cover art not displaying properly on Artist page

In the "Popular" section of an Artists page the cover art gets replaced by this static green image. I have tried updating the App and my OS. I also emptied the local cache found under Settings -> Storage -> Cache PlanPremiumCountry EU I am currently ...

Dennis_Cho_0-1681736680927.png Dennis_Cho_2-1681736861338.png Dennis_Cho_1-1681736827669.png
  • Casual Listener
  • In the "Popular" section of an Artists page the cover art gets replaced by this static green image.     I have tried updating the App and my OS. I also emptied the local cache found ...
  • KMatuszak
  • Regular
  • 1679 Views
  • 7 replies
  • 5 likes
  • artist page
    bug
    Cover Art
    Linux
    popular
    ubuntu
    visual error
  • 1679 Views
  • 7 replies
  • 5 likes

Ubuntu desktop current playing not syncing with phone

PlanPremiumCountryNorway Operating SystemUbuntu 22.04 My Question or IssueI just installed version:Spotify version 1.2.8.923.g4f94bf0d I've used the snap version for a long time, but I installed this as it had the UI change. I usually listen from my ...

  • Newbie
  • Plan Premium Country Norway     Operating System Ubuntu 22.04   My Question or Issue I just installed version: Spotify version 1.2.8.923.g4f94bf0d   I've used the sna...
  • 461 Views
  • 0 replies
  • 1 likes
  • bug
  • 461 Views
  • 0 replies
  • 1 likes

Can not download any playlist to listen offline

PlanPremium (Family)CountryMexicoDeviceCustom desktop computerOperating SystemDebian Bookworm (Testing) My Question or IssueI've recently installed Debian Testing after trying Fedora. Previously I had my songs downloaded and ready to listen in offlin...

  • Casual Listener
  • Plan Premium (Family) Country Mexico Device Custom desktop computer Operating System Debian Bookworm (Testing)   My Question or Issue I've recently installed Debian Testing after tryin...
  • RobotoSkunk
  • Casual Listener
  • 592 Views
  • 2 replies
  • 1 likes
  • bug
    Linux
  • 592 Views
  • 2 replies
  • 1 likes

CSS Bug in Linux Debian Client

PlanPremiumCountryGermanyDeviceLenovo Thinkpad T470sOperating SystemLinux Debian 11Version(spotify --version) Spotify version 1.1.84.716.gc5f8b819My Question or IssueWhen you have too many playlists the scrolling fails and it scrolls the entire page....

  • Casual Listener
  • Plan Premium Country Germany Device Lenovo Thinkpad T470s Operating System Linux Debian 11 Version (spotify --version) Spotify version 1.1.84.716.gc5f8b819 My Question or Issue When you ha...
  • 534 Views
  • 0 replies
  • 0 likes
  • bug
    css
    Linux
  • 534 Views
  • 0 replies
  • 0 likes

App GUI to small on retina displays

StudentPremium Macbook Pro retina 2012 15"Linux Mint 20.3 The Spotify app's GUI is not scaled correctly on retina displays. Because of the huge display resolution on retina 15", the Spotify app's GUI is way too small making it a pain to read text and...

  • Casual Listener
  • Student Premium   Macbook Pro retina 2012 15" Linux Mint 20.3   The Spotify app's GUI is not scaled correctly on retina displays. Because of the huge display resolution on retina 15",...
  • oozi
  • Casual Listener
  • 1110 Views
  • 1 replies
  • 0 likes
  • bug
    GUI failure
    Linux
  • 1110 Views
  • 1 replies
  • 0 likes

Green marking of current song missing when using Spotify Connect speakers

Hi,I am running the linux client (1:1.1.72.439.gc253025e) from the repo on Debian 11 (gnome on X). When I play songs over Spotify Connect it stops marking wich song is playing in green in the current playlist. If I stop streaming and listen locally i...

  • Casual Listener
  • ...n the current playlist. If I stop streaming and listen locally it starts shown the song in green again.   It started a little while ago so I guess it's a bug in this version. Would be nice if i...
  • 456 Views
  • 0 replies
  • 0 likes
  • bug
    Linux
  • 456 Views
  • 0 replies
  • 0 likes

Spotify crashes when I try to add a source to show local files

PlanPremium FamilyCountryIndiaDeviceHP Omen LaptopOperating SystemPop!_OS 20.04Spotify Clientboth snap package and apt package for UbuntuMy Question or IssueSpotify application instantly crashes when I click on "ADD A SOURCE" button to show local son...

  • Newbie
  • Plan Premium Family Country India Device HP Omen Laptop Operating System Pop!_OS 20.04 Spotify Client both snap package and apt package for Ubuntu My Question or Issue Spotify application ...
  • 584 Views
  • 0 replies
  • 1 likes
  • bug
    Crash
    Linux
  • 584 Views
  • 0 replies
  • 1 likes

Deb file host unreliable

CountryUnited States ProblemThe .deb file host (http://repository.spotify.com/pool/non-free/s/spotify-client/) seems to be unreliable and go down for a few days every once and a while. The files will start to download, but then the host will close th...

  • Newbie
  • Country United States   Problem The .deb file host (http://repository.spotify.com/pool/non-free/s/spotify-client/) seems to be unreliable and go down for a few days every once and a while. T...
  • Thomas_the_III
  • Casual Listener
  • 1129 Views
  • 1 replies
  • 5 likes
  • bug
  • 1129 Views
  • 1 replies
  • 5 likes

Bug Report: Dislike button disappeared from Linux client

PlanPremiumCountryUSA DeviceLenovo P50Operating SystemFedora 32 My Question or IssueThe dislike button that is present in the Windows and web client is not present in the Linux client. Additionally, songs that are disliked are not greyed out like the...

  • Casual Listener
  • Plan Premium Country USA   Device Lenovo P50 Operating System Fedora 32   My Question or Issue The dislike button that is present in the Windows and web client is not present in ...
  • Sebasty
  • Community Legend
  • 854 Views
  • 1 replies
  • 3 likes
  • bug
  • 854 Views
  • 1 replies
  • 3 likes

Solved!! Can't Change Offline Storage Location

The Spotify client crashes as soon as I click to change the Offline Songs Storage location setting on my laptop. I use the debian package. OS: Pop!_OS 20.10

  • Casual Listener
  • The Spotify client crashes as soon as I click to change the Offline Songs Storage location setting on my laptop. I use the debian package.   OS: Pop!_OS 20.10
  • WolfiiDog
  • Casual Listener
  • 2602 Views
  • 2 replies
  • 0 likes
  • bug
    Crash
    Linux
    storage issues
  • 2602 Views
  • 2 replies
  • 0 likes

Spotify continuously skips songs on linux

PlanPremiumCountry: US DeviceGeneric PCOperating SystemLinux (Ubuntu 18.04 LTS) My Question or IssueWhenever I go to my linux workstation to fix a problem, sit down for coding or what else I may do I end up having this problem. This problem is persis...

  • Newbie
  • ...equired then tell me how to get that to you. I'm more than happy to help and get my jam on. FYI This I have encounted from spotify by installing from snap "stable" and the debian package aswell. The bugs a...
  • AlteriusOmega
  • Regular
  • 17926 Views
  • 58 replies
  • 23 likes
  • bug
    Fatal
    Linux
  • 17926 Views
  • 58 replies
  • 23 likes

Manjaro Gnome 20.1 closes when I try to open file manager to select local file folder

PlanPremiumCountryUnited StatesDeviceLenovo Thinkpad L390 Yoga/Custom built PC with the following partsOperating SystemManjaro GNOME 20.1 My Question or IssueI'm trying to open the file explorer so I can access my music that's on my computer so I can...

  • Newbie
  • Plan Premium Country United States Device Lenovo Thinkpad L390 Yoga/Custom built PC with the following parts Operating System Manjaro GNOME 20.1   My Question or Issue I'm trying to op...
  • maryacine
  • Visitor
  • 1316 Views
  • 2 replies
  • 2 likes
  • bug
    gnome
    Help
    Linux
    manjaro
  • 1316 Views
  • 2 replies
  • 2 likes

[Desktop] [linux] artist artwork does not update in the song notification

PlanStudent PremiumCountryUSDeviceDesktopOperating SystemDebian 10 buster My Question or IssueThe popup notification does not properly update the album artwork. Each next song notification shows the album artwork for the first song played after start...

spotify_notification_bug.png actual_album_art.png
  • Casual Listener
  • Plan Student Premium Country US Device Desktop Operating System Debian 10 buster   My Question or Issue The popup notification does not properly update the album artwork. Each next son...
  • ianzur
  • Casual Listener
  • 1537 Views
  • 2 replies
  • 1 likes
  • bug
  • 1537 Views
  • 2 replies
  • 1 likes

[BUG] IOS to Linux client not syncing library's

PlanPremiumCountryThe NetherlandsDeviceArch Linux and Apple Iphone 6s My Question or IssueThis happens all the time, I liked a song on my mobile IOS app two days ago and it still is not showing up in my desktop linux client. Other way around it seems...

  • Regular
  • Plan Premium Country The Netherlands Device Arch Linux and Apple Iphone 6s   My Question or Issue This happens all the time, I liked a song on my mobile IOS app two days ago and it still...
  • cHDMmFRE
  • Roadie
  • 1215 Views
  • 1 replies
  • 1 likes
  • bug
  • 1215 Views
  • 1 replies
  • 1 likes

[Bug] Linux hosts running Spotify can't see each-other if their Homedir path's are the same.

Plan: PremiumOS: any LinuxVersion: Spotify version 1.1.10.546.ge08ef575, (And many prior) The Issue: If two Linux computers are running Spotify and happen to have the same `/home/username` path, the two Spotify instances are unable to see each-other ...

  • Music Fan
  • ...ngoing Issue for a resolution to this bug.
  • jjt27
  • Visitor
  • 1399 Views
  • 1 replies
  • 3 likes
  • bug
    Linux
  • 1399 Views
  • 1 replies
  • 3 likes

Linux debian package Firewall problem

PlanPremiumCountryAccount=TurkeyCurrent=UKDeviceDELL LaptopOperating SystemUbuntu 18.04.3 running i3wm (i3-gaps) Error: A firewall may be blocking ..., Unfortunately I forgot to write down the error number but I don't have a firewall. I believe the p...

  • Newbie
  • Plan Premium Country Account=Turkey Current=UK Device DELL Laptop Operating System Ubuntu 18.04.3 running i3wm (i3-gaps)   Error: A firewall may be blocking ..., Unfortunately I forgot...
  • 2320 Views
  • 0 replies
  • 0 likes
  • bug
    Linux
  • 2320 Views
  • 0 replies
  • 0 likes

Solved!! Spotify is opening on startup and there is no option listed in the advances settings, to turn it off

Hi!As the title tells it: the desktop app opens, after starting up the laptop. In the advanced settings there is no option to turn this feature off. There's just a blank space under the 'Startup and Window behaviour'. I also tried to solve it in the ...

  • Casual Listener
  • ...tartup and Window behaviour'. I also tried to solve it in the local prefs file, from command line, but it reverts itself after saving.  Please help to solve this bug, or just modify the code f...
  • viktormatrai
  • Casual Listener
  • 3238 Views
  • 2 replies
  • 0 likes
  • bug
    startup
    ubuntu
  • 3238 Views
  • 2 replies
  • 0 likes