Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: Web Player

Labels

Forum Posts

Recent Linux client update changes

Hey! There has been an update to the Spotify Linux client signatures.Users may see errors linked to missing keys and failed signature verifications for Spotify when updating the system. If this happens to you, this can be fixed by manually adding the...

  • Spotify Star
  • Spotify Star
  • 252529341
  • Newbie
  • 33024 Views
  • 17 replies
  • 31 likes
  • 33024 Views
  • 17 replies
  • 31 likes

Solved!! [Troubleshooting] Linux Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before.So type your issue into the search box and have a look. Basic troubleshooting Go through th...

  • Community Legend
  • sleeksorrow
  • Roadie
  • 198087 Views
  • 151 replies
  • 32 likes
  • Linux
  • 198087 Views
  • 151 replies
  • 32 likes

[Linux][Web player] problem on click on track in random mode

Hi, I noticed for a few days now that when the random mode is activated, the manually selected song is not the the played one, as if the random mode was also triggered after the selection of the track. I'm on Ubuntu 14.04. Friendly.

  • Newbie
  • Hi,    I noticed for a few days now that when the random mode is activated, the manually selected song is not the the played one, as if the random mode was also triggered after the s...
  • 423 Views
  • 0 replies
  • 0 likes
  • Linux
    Web Player
  • 423 Views
  • 0 replies
  • 0 likes

Spotify behind a corp proxy that replaces the SSL cert

I'm using the Linux Spotify desktop client. As of today, I'm behind a proxy that effectively performs a MITM by replacing the SSL cert. Not sure if this is the reason, but Spotify stopped working.Web player doesn't work because WebSocket handshake ti...

  • Casual Listener
  • I'm using the Linux Spotify desktop client. As of today, I'm behind a proxy that effectively performs a MITM by replacing the SSL cert. Not sure if this is the reason, but Spotify stopped working. W...
  • AlexS67
  • Casual Listener
  • 1681 Views
  • 1 replies
  • 4 likes
  • Linux
    Web Player
  • 1681 Views
  • 1 replies
  • 4 likes

How to use Spotify on Raspberry Pi?

There is no linux version of Spotify on ARM. Then I use Spotify web player, but why it doesn't support on Firefox ESR? I can run it on Firefox in Ubuntu and Windows 10. The same browser, just different OS, but I can't run it in Raspberry Pi. OK, then...

  • Casual Listener
  • There is no linux version of Spotify on ARM. Then I use Spotify web player, but why it doesn't support on Firefox ESR? I can run it on Firefox in Ubuntu and Windows 10. The same browser, just differe...
  • fln
  • Newbie
  • 122081 Views
  • 7 replies
  • 16 likes
  • Web Player
  • 122081 Views
  • 7 replies
  • 16 likes

Issues playing on Sony smart TV browser

Hi everyone I haven't posted in a community forum for help before so I'm not quite sure what's required. Anyway I have a Sony Smart TV literally just a month old, and I am a premium user on Spotify. I believe the operating system and the web browser ...

  • Regular
  • Hi everyone   I haven't posted in a community forum for help before so I'm not quite sure what's required.   Anyway I have a Sony Smart TV literally just a month old, and I am a premium...
  • 1397 Views
  • 0 replies
  • 0 likes
  • Linux
    Web Player
  • 1397 Views
  • 0 replies
  • 0 likes

local files as a solution to huge playlist imports?

importing huge playlist files is a pain on spotify, it's nearly impossible (I have all the tracks on a hard drive)i tried various options, but they are all suboptimal now I was trying to work trough local filesit would be wonderful if, instead of pla...

  • Casual Listener
  • importing huge playlist files is a pain on spotify, it's nearly impossible (I have all the tracks on a hard drive) i tried various options, but they are all suboptimal   now I was trying to w...
  • 403 Views
  • 0 replies
  • 0 likes
  • Linux
    Mac
    Web Player
    Windows
  • 403 Views
  • 0 replies
  • 0 likes

Solved!! Web Player, something went wrong, Reload

Relatively new user here--back using Spotify after a long layoff just trying it out a few years ago. The app works fine, but I was testing the browser "Web Player" to see if friends could use it to hear my playlists. It worked last week with a differ...

SS.jpg
  • Roadie
  • Relatively new user here--back using Spotify after a long layoff just trying it out a few years ago. The app works fine, but I was testing the browser "Web Player" to see if friends could use it to h...
  • oldFakebooker
  • Roadie
  • 30297 Views
  • 8 replies
  • 0 likes
  • Linux
    Web Player
  • 30297 Views
  • 8 replies
  • 0 likes

Oooops, something went wrong with the playback. Reload

I get this message "Oooops, something went wrong with the playback. Reload" and can't play anything on:- Fedora 25 / Chromium 56.0.2924.87- Fedora 25 / Firefox 50.1.0I can only do it on Windows with these browsers, but Windows is not my favorite OS. ...

  • Newbie
  • I get this message "Oooops, something went wrong with the playback. Reload" and can't play anything on: - Fedora 25 / Chromium  56.0.2924.87 - Fedora 25 / Firefox 50.1.0 I can only d...
  • 917 Views
  • 0 replies
  • 2 likes
  • Linux
    Web Player
  • 917 Views
  • 0 replies
  • 2 likes

Switching Between Devices

What happened to the ease of moving from one device to the other? I see an update where this is "easier" for the desktop application, however if I shut down my laptop, jump in my car, open the Spotify app, I expect to see the song I was jsut playing ...

  • Music Fan
  • What happened to the ease of moving from one device to the other?  I see an update where this is "easier" for the desktop application, however if I shut down my laptop, jump in my car, open the ...
  • 743 Views
  • 0 replies
  • 2 likes
  • Linux
    Mac
    Web Player
    Windows
  • 743 Views
  • 0 replies
  • 2 likes

Inbox Playlist

Wow, just wow. Again, what can I say. I've been a Spotify member since 2011 and a premium member since 2012. The whole removal of the inbox messaging functionality was a slap in the face. Especially since there was no proper warning. I had a solid 6 ...

  • Music Fan
  • Wow, just wow.  Again, what can I say.  I've been a Spotify member since 2011 and a premium member since 2012.  The whole removal of the inbox messaging functionality was a slap in the...
  • 397 Views
  • 0 replies
  • 0 likes
  • Linux
    Mac
    Web Player
    Windows
  • 397 Views
  • 0 replies
  • 0 likes

[INBOX] Can't send a song

I've just updated my Spotify and realised that you can't send a song via inbox to someone anymore. Any good reason why take this function off? How am I supposed to send a song to someone now? This makes no sense.

  • Regular
  • I've just updated my Spotify and realised that you can't send a song via inbox to someone anymore. Any good reason why take this function off? How am I supposed to send a song to someone now? This ma...
  • Shannahan
  • Music Fan
  • 695 Views
  • 1 replies
  • 2 likes
  • Linux
    Mac
    Web Player
    Windows
  • 695 Views
  • 1 replies
  • 2 likes

****Spotify Bring back messages feature.*****

Removing the message feature from Spotify is a mistake. Your users, in large part, pay for your service to share music with friends in an easy, intuitive and intimate way. There is an emotional element to sharing music as I'm sure you are well aware....

  • Casual Listener
  • Removing the message feature from Spotify is a mistake.  Your users, in large part, pay for your service to share music with friends in an easy, intuitive and intimate way.  There is an emo...
  • 497 Views
  • 0 replies
  • 18 likes
  • Linux
    Web Player
    Windows
  • 497 Views
  • 0 replies
  • 18 likes

Auto-sync of playlist to "My Music"

Is there a way to auto-sync playlists to "My Music"? There are multiple playlists that I love, but the playlist authors (including Spotify), frequently update the playlist, adding and removing songs. Unless you're there to drag and drop the songs int...

  • Newbie
  • Is there a way to auto-sync playlists to "My Music"?   There are multiple playlists that I love, but the playlist authors (including Spotify), frequently update the playlist, adding and removi...
  • 447 Views
  • 0 replies
  • 1 likes
  • Linux
    Mac
    Web Player
    Windows
  • 447 Views
  • 0 replies
  • 1 likes

Animal Collective's Merriweather Post Pavilion and Centipede Hz unavailable for me

Hello, all. I didn't know where else to post this, so I'm posting it here. I'm not sure why, but the Animal Collective albums Merriweather Post Pavilion (https://open.spotify.com/album/3Ew40olMfd5X4BvqfuFoqF) and Centipede Hz (https://open.spotify.co...

  • Newbie
  • Hello, all. I didn't know where else to post this, so I'm posting it here.   I'm not sure why, but the Animal Collective albums Merriweather Post Pavilion (https://open.spotify.com/album/3Ew40...
  • 376 Views
  • 0 replies
  • 1 likes
  • Linux
    Web Player
    Windows
  • 376 Views
  • 0 replies
  • 1 likes

Expand electronic music genres within the browse menu to offer a better search experience.

There are many forms of electronic music, therefore, users need an easier way of searching for their favourite genre. At the moment we only have EDM/Dance, which puts off many potential subscribers to Spotify who are looking to explore different genr...

  • Music Fan
  • There are many forms of electronic music, therefore, users need an easier way of searching for their favourite genre. At the moment we only have EDM/Dance, which puts off many potential subscrib...
  • 301 Views
  • 0 replies
  • 1 likes
  • Linux
    Mac
    Web Player
    Windows
  • 301 Views
  • 0 replies
  • 1 likes

Solved!!Superuser Contribution Playlist mysteriously became empty

This playlist which I was adding music to for a while became empty. I opened it up and saw the songs there and it became empty right before me. I didn't remove any songs. I'd really like to get these songs back. Is there currently a server issue? htt...

  • Casual Listener
  • This playlist which I was adding music to for a while became empty. I opened it up and saw the songs there and it became empty right before me. I didn't remove any songs. I'd really like to get these...
  • UberMario
  • Casual Listener
  • 1728 Views
  • 2 replies
  • 0 likes
  • Linux
    Web Player
    Windows
  • 1728 Views
  • 2 replies
  • 0 likes

No se puede reproducir la cancion

Buenas, tengo spotify premium y he intentado reproducir varias veces una cancion, pero no pasa nada, y se reproduce la siguiente cancion, y me sucede en el navegador y en mi android, me gustaria saber que pasa?

  • Newbie
  • Buenas, tengo spotify premium y he intentado reproducir varias veces una cancion, pero no pasa nada, y se reproduce la siguiente cancion, y me sucede en el navegador y en mi android, me gustaria sabe...
  • anamablaba
  • Casual Listener
  • 442 Views
  • 1 replies
  • 0 likes
  • Linux
    Mac
    Web Player
    Windows
  • 442 Views
  • 1 replies
  • 0 likes

Solved!! Spotify connect not working reliable on Denon AVR via open-wrt router

I have a Denon receiver (AVR-x1200w) to which Android and iOS devices connect. Initially I tried to connect over my wifi access point then via a switch to the receiver. Did not work. I have open-wrt on the access point. Finally removed the wire conne...

  • Casual Listener
  • I have a Denon receiver (AVR-x1200w) to which Android and iOS devices connect. Initially I tried to connect over my wifi access point then via a switch to the receiver. Did not work. I have open-wrt ...
  • spotifyum
  • Casual Listener
  • 1768 Views
  • 1 replies
  • 1 likes
  • Linux
    Web Player
  • 1768 Views
  • 1 replies
  • 1 likes

Changing the "See All" positioning on browse

I don't know if anyone else does this, but when I click on a genre and skim down the "playlists" section, my natural action when I want to see more, is to click the "See All" at the bottom of that section, which is actually linked to the next "artist...

Screen Shot 2017-02-10 at 11.20.44.png
  • Casual Listener
  • I don't know if anyone else does this, but when I click on a genre and skim down the "playlists" section, my natural action when I want to see more, is to click the "See All" at the bottom of that se...
  • MartinStoichkov
  • Spotify Star
  • 408 Views
  • 1 replies
  • 0 likes
  • Linux
    Mac
    Web Player
    Windows
  • 408 Views
  • 1 replies
  • 0 likes

Superuser Contribution [BUG] Same Song 'Cabron' Always Queued on Login

Hi there, Whenever I log into the Spotify Web Player, the song 'Cabron' by the Red Hot Chili Peppers is always queued for playing in the right panel of the interface (see attached image below). I don't know why it's always there on startup, but I'd p...

spotify-screenshot.png
  • Music Fan
  • Hi there,   Whenever I log into the Spotify Web Player, the song 'Cabron' by the Red Hot Chili Peppers is always queued for playing in the right panel of the interface (see attached image belo...
  • sunnybubblegum
  • Music Fan
  • 949 Views
  • 2 replies
  • 0 likes
  • Linux
    Web Player
  • 949 Views
  • 2 replies
  • 0 likes

Solved!! Any way to identify / remove duplicate tracks to save space?

Many songs are identically listed in multiple albums, singles, and even variations of the same album. These are not flagged as duplicates. For example, if I have 2 identical songs: MCS - Everything is Alright (from CTTM)andMCS - Everything is Alright...

  • Roadie
  • Many songs are identically listed in multiple albums, singles, and even variations of the same album. These are not flagged as duplicates. For example, if I have 2 identical songs:   MCS - Eve...
  • 574el4ir6wh2axs
  • Newbie
  • 150294 Views
  • 7 replies
  • 9 likes
  • Linux
    Mac
    Web Player
    Windows
  • 150294 Views
  • 7 replies
  • 9 likes