Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: Beta

Labels

Forum Posts

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 2124 Views
  • 1 replies
  • 0 likes
  • 2124 Views
  • 1 replies
  • 0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 4522 Views
  • 1 replies
  • 0 likes
  • 4522 Views
  • 1 replies
  • 0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3443 Views
  • 1 replies
  • 3 likes
  • 3443 Views
  • 1 replies
  • 3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • bfteach
  • Regular
  • 39022 Views
  • 19 replies
  • 1 likes
  • music stops
  • 39022 Views
  • 19 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 165164 Views
  • 0 replies
  • 35 likes
  • Mac
  • 165164 Views
  • 0 replies
  • 35 likes

Vote here if you are dissatisfied with this new Spotify app for new Apple users

I've seen the same stock useless answer from Moderators to everyone's question why the "new" Spotify app is garbage, but many of us are forced to use anyways. Apparently, there is a post with a Vote page that is soliciting votes to offer users the OP...

  • Music Fan
  • I've seen the same stock useless answer from Moderators to everyone's question why the "new" Spotify app is garbage, but many of us are forced to use anyways.  Apparently, there is a post with a...
  • KC70
  • Music Fan
  • 939 Views
  • 2 replies
  • 6 likes
  • apple
    Beta
    Desktop
    Mac
  • 939 Views
  • 2 replies
  • 6 likes

Solved!! [Mac] Spotify crashes on launch - macOS 10.14 Mojave Beta 1

Spotify Mac app is crashing on launch. I tried reinstalling it which allowed it to open, but as soon as I tried to play anything it crashed then continued to crash any subsequent launch. I hope this is a quick fix as I can't listen to music at work n...

  • Regular
  • ...his is a quick fix as I can't listen to music at work now!   Plan Premium Country United Kingdom Device Apple MacBook Pro Retina (Mid 2015) Operating System macOS 10.14 Mojave Beta 1
  • mchandler
  • Regular
  • 28896 Views
  • 31 replies
  • 12 likes
  • 10.14
    Beta
    Crash
    macOS
    mojave
  • 28896 Views
  • 31 replies
  • 12 likes