Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: BigSur

Labels

Forum Posts

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3706 Views
  • 1 replies
  • 0 likes
  • 3706 Views
  • 1 replies
  • 0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 5904 Views
  • 1 replies
  • 0 likes
  • 5904 Views
  • 1 replies
  • 0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 4031 Views
  • 1 replies
  • 3 likes
  • 4031 Views
  • 1 replies
  • 3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • bfteach
  • Regular
  • 40428 Views
  • 19 replies
  • 1 likes
  • music stops
  • 40428 Views
  • 19 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 165999 Views
  • 0 replies
  • 35 likes
  • Mac
  • 165999 Views
  • 0 replies
  • 35 likes

Superuser Contribution Silicon M1 - MacBookPro | Touchbar

PlanPremiumCountryItalyDeviceApple Silicon MacbookPro M1 Operating System11.6 BigSurSpotify per macOS (Apple Silicon)1.1.70.610.g4585142b My Question or IssueI have install "Apple Silicon" version and missing the "touch bar"/Control Strip Icon suppor...

  • Newbie
  • Plan Premium Country Italy Device Apple Silicon MacbookPro M1  Operating System 11.6 BigSur Spotify per macOS (Apple Silicon) 1.1.70.610.g4585142b   My Question or Issue I h...
  • Alex
  • Spotify Legend
  • 593 Views
  • 1 replies
  • 0 likes
  • BigSur
    bug
    m1
    silicon
    Touchbar
  • 593 Views
  • 1 replies
  • 0 likes

Superuser Contribution Mac Audio Buttons are skipping/pausing on wrong account Duo

Plan - DuoUnited KingdomMac - BigSur With working from home a lot more, me and my partner choose the duo plan as it's a lot cheaper and love the duo mix we get especially for the office and car journeys. The only problem is, if we are both listening ...

  • Casual Listener
  • Plan - Duo United Kingdom Mac - BigSur   With working from home a lot more, me and my partner choose the duo plan as it's a lot cheaper and love the duo mix we get especially for the o...
  • MafeG
  • Spotify Legend
  • 531 Views
  • 1 replies
  • 0 likes
  • audio playback issue
    BigSur
    bug
    Mac
    pause
    skip
  • 531 Views
  • 1 replies
  • 0 likes