Announcements

Help Wizard

Step 1

NEXT STEP

Topics with Label: black screen

Labels

Forum Posts

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 1554 Views
  • 1 replies
  • 0 likes
  • 1554 Views
  • 1 replies
  • 0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 1660 Views
  • 1 replies
  • 3 likes
  • 1660 Views
  • 1 replies
  • 3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • bfteach
  • Regular
  • 35785 Views
  • 19 replies
  • 1 likes
  • music stops
  • 35785 Views
  • 19 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 162927 Views
  • 0 replies
  • 34 likes
  • Mac
  • 162927 Views
  • 0 replies
  • 34 likes

Solved!!Superuser Contribution Spotify app on Mac Os Big sur 11.4 stopped working

PlanPremium DeviceMacbook pro 2020Operating SystemBig Sur 11.4 My Question or IssueAfter upgrade to Big Sur 11.4 Spotify app doesn't work. Reinstall doesn't help. /Library/ folders with *spotify* doesn't exists either in /Caches/ either in /Applicati...

Karolisnet_0-1622005781631.png
  • Casual Listener
  • Plan Premium   Device Macbook pro 2020 Operating System Big Sur 11.4   My Question or Issue After upgrade to Big Sur 11.4 Spotify app doesn't work. Reinstall doesn't help. /Library...
  • Alex
  • Spotify Legend
  • 5491 Views
  • 5 replies
  • 0 likes
  • Big sur 11.4
    black screen
    Issues
  • 5491 Views
  • 5 replies
  • 0 likes

Superuser Contribution bugs after Big Sur update?

PlanPremiumCountryIndonesia DeviceMacbook Pro Retina Early 2015Operating SystemMac OS Big Sur 11.4 Before I updated to Big Sur 11.4, my spotify was running fine, but then this morning there was the something went wrong notification and button to relo...

  • Visitor
  • Plan Premium Country Indonesia   Device Macbook Pro Retina Early 2015 Operating System Mac OS Big Sur 11.4   Before I updated to Big Sur 11.4, my spotify was running fine, but the...
  • Novy
  • Moderator
  • 467 Views
  • 1 replies
  • 0 likes
  • Big Sur
    black screen
  • 467 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify shows black screen when opening the app

PlanPremiumCountryNetherlandsDeviceMacBook Air 2020Operating SystemMacOs versie 11.2.3 My Question or IssueHi, when I open my spotify app it only shows a black screen, I already tried deleting all the spotify folders and I re installed the app, but i...

  • Visitor
  • Plan Premium Country Netherlands Device MacBook Air 2020 Operating System MacOs versie 11.2.3   My Question or Issue Hi, when I open my spotify app it only shows a black screen, I alre...
  • Novy
  • Moderator
  • 788 Views
  • 1 replies
  • 0 likes
  • black screen
  • 788 Views
  • 1 replies
  • 0 likes

BUG: Full Screen Desktop Thumbnail Showing A Blank Black Image

Happen on MacOS 10.14.6 (18G84). When using Spotify on full screen, the top desktop thumbnail is missing and we get just a black square.It used to work OK a few months back.Tried to reinstall spotify, I updated MacOS several times on the last few mon...

  • Casual Listener
  • Happen on MacOS 10.14.6 (18G84).   When using Spotify on full screen, the top desktop thumbnail is missing and we get just a black square. It used to work OK a few months back. Tried to...
  • b_dixon
  • Newbie
  • 2270 Views
  • 10 replies
  • 0 likes
  • black screen
    bug
    full screen
  • 2270 Views
  • 10 replies
  • 0 likes