Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
3661 Views
1 replies
0 likes

3661 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
5879 Views
1 replies
0 likes

5879 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
4022 Views
1 replies
3 likes

4022 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
40383 Views
19 replies
1 likes
music stops

40383 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
165987 Views
0 replies
35 likes
Mac

165987 Views
0 replies
35 likes

Unprofessional: Spotify Updates Settings for Streaming Quality from High to Low?

I've had Spotify premium for a very long time. Occasionally they change your settings without notification. Normally this wouldn't matter but it really bothers me when they change your setting for "Streaming Quality" from "High" to "Low" when you are...

jscherbe
Music Fan
I've had Spotify premium for a very long time. Occasionally they change your settings without notification. Normally this wouldn't matter but it really bothers me when they change your setting for "S...
2024-10-22 3:41:40 PM
210 Views
0 replies
0 likes
bug
default settings
Premium
settings
unprofessional

210 Views
0 replies
0 likes

Solved!!Superuser Contribution Text disappears from search bar while typing.

Spotify for macOS (Apple Silicon)1.2.44.405.g81fd6352macOS 14.5 (23F79) Just now I've noticed there's a chance for a character to disappear a moment after typing it. For example while I was typing "classical reading" the "e" disappeared around the ti...

ozbonus
Casual Listener
Spotify for macOS (Apple Silicon) 1.2.44.405.g81fd6352 macOS 14.5 (23F79) Just now I've noticed there's a chance for a character to disappear a moment after typing it. For example while I ...
2024-08-18 1:30:39 PM
2024-09-08 7:15:10 AM
ozbonus
Casual Listener
914 Views
7 replies
1 likes
bug
macOS

914 Views
7 replies
1 likes

Superuser Contribution Cannot drag application window when "hide/show menu bar" is enabled in MacOS

When "Automatically hide/show menu bar" in System Preferences > Dock & Menu Bar is enabled, you can no longer drag the Spotify window if it's full width/height (not fullscreen mode). You must resize the window so it's smaller, then quit and reopen Sp...

ksumarine
Newbie
When "Automatically hide/show menu bar" in System Preferences > Dock & Menu Bar is enabled, you can no longer drag the Spotify window if it's full width/height (not fullscreen mode). You must ...
2023-02-02 8:46:09 PM
2024-08-25 9:31:16 AM
Ivelina
Moderator
725 Views
4 replies
1 likes
bug
dragging
macOS

725 Views
4 replies
1 likes

Superuser Contribution Podcasts keep glitching and pausing/playing

Hello! Issue explained: 1) Podcasts are randomly pausing and staying paused in the middle of podcasts - happens irregularly and effects the experience.2) Applicable to any podcast I play.3) Happens irrespective if the video is on or off.4) Applicable...

shloobrown
Newbie
Hello! Issue explained: 1) Podcasts are randomly pausing and staying paused in the middle of podcasts - happens irregularly and effects the experience. 2) Applicable to any p...
2023-03-01 3:38:12 PM
2024-08-03 11:51:47 PM
whoshero88
Visitor
3059 Views
11 replies
0 likes
browser
bug
Desktop
Podcast issue

3059 Views
11 replies
0 likes

Solved!!Superuser Contribution Please stop showing Pop-ups to remind me upgrading to the latest MacOS when I open it

As an old MacOS(Catalina, 10.15.7) user, I do have reason keeping my system version at 10.15.7 cause My Mac runs on Intel Chip and once it updates to a higher system version it would run slowly, which is also the reason I downgrade it and stay at 10....

DavidChen
Casual Listener
As an old MacOS(Catalina, 10.15.7) user, I do have reason keeping my system version at 10.15.7 cause My Mac runs on Intel Chip and once it updates to a higher system version it would run slowly, whic...
2024-05-15 7:01:05 PM
2024-07-18 1:19:12 PM
JMSch
Casual Listener
993 Views
7 replies
0 likes
bug

993 Views
7 replies
0 likes

Superuser Contribution MacOS app onboarding tooltips keep popping up with startup of the app

As stated in the title, the Mac app on my system keeps bringing up the onboarding tooltips (the blue bubbles) almost every single time I start up the app. It'll inform me where the playlists are, what the DJ feature is and what the now playing view i...

volf
Casual Listener
As stated in the title, the Mac app on my system keeps bringing up the onboarding tooltips (the blue bubbles) almost every single time I start up the app. It'll inform me where the playlists...
2023-12-11 8:43:50 AM
2024-05-27 3:25:33 PM
softwaregravy
Casual Listener
918 Views
8 replies
3 likes
bug
macos app
tooltips

918 Views
8 replies
3 likes

Solved!!Superuser Contribution The "New episodes" screen has been blank for weeks, on both macOS and website versions

On the "Home" screen, in the "All" tab, clicking on either "New episodes" or the adjacent "Show all" link leads to a blank screen after a flicker of loading animations, in both the macOS app and the website player.I've both cleared the data cache and...

verdys
Regular
On the "Home" screen, in the "All" tab, clicking on either "New episodes" or the adjacent "Show all" link leads to a blank screen after a flicker of loading animations, in both the macOS app and the ...
2024-05-05 11:00:56 AM
2024-05-07 2:26:54 AM
verdys
Regular
704 Views
4 replies
0 likes
black screen
blank screen
bug
bugs
new episodes
not loading in time

704 Views
4 replies
0 likes

Solved!! Playlist/Album header background UI bug on Mac app

On the Mac application, when the header becomes smaller after scrolling, it does not span the whole width of the window and the playlist items background is visible behind it.

acikul
Casual Listener
On the Mac application, when the header becomes smaller after scrolling, it does not span the whole width of the window and the playlist items background is visible behind it.
2023-06-02 10:46:46 AM
2023-08-11 10:32:11 AM
acikul
Casual Listener
361 Views
1 replies
1 likes
bug
Mac
UI

361 Views
1 replies
1 likes

Bug in new interface design

Device:Macbook Apple M1 Pro 2021Operating System:Mac Os Ventura 13.4Spotify version:Spotify for macOS (Apple Silicon)1.2.14.1149.ga3ae422d I am actually enjoying the new design for the desktop version, but there is one very annoying and bad bug in th...

12147115526
Casual Listener
...or the desktop version, but there is one very annoying and bad bug in the layout. It only appears when the Friend Activity pane is closed, and after rolling down the artist/album/playlist "page". &n...
2023-06-20 2:08:18 PM
2023-07-18 6:09:45 PM
Billy-J
Spotify Star
695 Views
3 replies
0 likes
bug
Interface
Layout
menu

695 Views
3 replies
0 likes

Superuser Contribution Mac CPU 100% After Latest Update

MacBook Pro 16" 2019 - Dual external monitorsmacOS 12.0.1Spotify Premium for macOS (Intel)1.1.72.439.gc253025e Updated to the latest version yesterday and CPU now running @ 100% Have already tried a clean install using these instructions.Hardware acc...

Screen Shot 2021-11-18 at 11.51.50 AM.png

nick_22
Casual Listener
MacBook Pro 16" 2019 - Dual external monitors macOS 12.0.1 Spotify Premium for macOS (Intel) 1.1.72.439.gc253025e Updated to the latest version yesterday and CPU now running @ 100% ...
2021-11-18 5:54:30 PM
2023-05-18 10:49:26 PM
rb3photography
Newbie
5550 Views
30 replies
16 likes
bug
CPU
macOS

5550 Views
30 replies
16 likes

Superuser Contribution [BUG] Horizontal Scroll in Spotify App on fullscreen (Mac)

Student PlanPremiumRomania DeviceMacBook Pro Mid 2018 (Intel)Operating SystemmacOS 13.3.1 Spotify for macOS (Intel)1.2.10.760.g52970952 Hello, I've noticed when changing volume on Spotify app that it has a slight horizontal scroll when in full screen...

captainriley28
Newbie
Student Plan Premium Romania Device MacBook Pro Mid 2018 (Intel) Operating System macOS 13.3.1 Spotify for macOS (Intel) 1.2.10.760.g52970952 Hello, I've noticed when c...
2023-05-05 11:25:45 AM
2023-05-08 1:03:44 AM
AlejaR
Moderator
480 Views
1 replies
0 likes
bug
Desktop (Mac)

480 Views
1 replies
0 likes

Solved!!Superuser Contribution Today's Spotify update (1.2.10.751) crashes on macOS

This version was working fine:Spotify for macOS (Apple Silicon)1.2.9.743.g85d9593d But this one crashes/closes Spotify when using the player (eg. play/next/previous actions) Spotify for macOS (Apple Silicon)1.2.10.751.g9ce1ecb2 Re-installing/downgrad...

_stephane
Music Fan
This version was working fine: Spotify for macOS (Apple Silicon) 1.2.9.743.g85d9593d But this one crashes/closes Spotify when using the player (eg. play/next/previous actions) Spoti...
2023-04-21 10:04:47 PM
2023-04-25 12:21:52 PM
Kronossan
Music Fan
1406 Views
10 replies
3 likes
bug
Crash
Desktop
macOS

1406 Views
10 replies
3 likes

Solved!! Turning OFF "Publish my new playlists on my profile" does not prevent playlists from going PUBLIC

My Question or IssueEvery playlist I create goes PUBLIC to my profile by default regardless of the selection of the "Publish my new playlists on my profile" config in Settings under "Social". I have logged in an out of Spotify Mac Desktop App and tog...

saturdaysage
Casual Listener
My Question or Issue Every playlist I create goes PUBLIC to my profile by default regardless of the selection of the "Publish my new playlists on my profile" config in Settings under "Social". &n...
2023-03-03 5:33:50 PM
2023-03-03 6:39:54 PM
kaworu_bloodpaw
Roadie
747 Views
3 replies
0 likes
bug
Desktop
Public

747 Views
3 replies
0 likes

[macOS] Volume up/down keyboard shortcut doesn't work

Plan: PremiumCountry: Germany DeviceMacbook Pro 13-inch, 2017Operating SystemmacOS 10.14.5 My Question or IssueThe volume up/down keyboard shortcuts (CMD+UP, CMD+DOWN), as well as the menu options in "Playback" have no effect. I use Spotify Connect f...

alexbassy
Newbie
Plan: Premium Country: Germany Device Macbook Pro 13-inch, 2017 Operating System macOS 10.14.5 My Question or Issue The volume up/down keyboard shortcuts (CMD+UP,...
2019-07-20 9:52:41 AM
2023-02-08 3:08:40 PM
CraigMcArthur
Newbie
9827 Views
12 replies
6 likes
bug

9827 Views
12 replies
6 likes

Superuser Contribution Connect to a device pop-up multiple times a day

Premium Plan, UK, Macbook pro MacOsX 13.0.1, have a Sonos + Amazon Echo at home. Every single day I get this annoying pop-up, at least 3-4 times a day. I've tried connecting to devices and disconnecting, but it still prefers to assume I don't know to...

danielvann
Casual Listener
Premium Plan, UK, Macbook pro MacOsX 13.0.1, have a Sonos + Amazon Echo at home. Every single day I get this annoying pop-up, at least 3-4 times a day. I've tried connecting to devices and d...
2022-11-14 9:48:30 AM
2022-11-16 12:28:10 PM
MihailY
Moderator
472 Views
3 replies
0 likes
broken
bug
UX

472 Views
3 replies
0 likes

Superuser Contribution Inconsistant / broken Discography thumbnails click behaviour

Plan: Premium DeviceiMacOperating SystemMacOS 10.15.4 My Question or IssueWhen clicking on an Album / EP thumbnail, depending on where I click I will end up on different vues.If I click on the title of the thumbnail I will end up on the Album / EP vu...

Otnima
Casual Listener
Plan: Premium Device iMac Operating System MacOS 10.15.4 My Question or Issue When clicking on an Album / EP thumbnail, depending on where I click I will end up on differen...
2022-05-05 5:24:55 PM
2022-05-10 4:41:39 PM
Kiril
Moderator
1176 Views
3 replies
1 likes
bug
discography
thumbnail

1176 Views
3 replies
1 likes

MacOS | Recently Played section | Track Id will be visible instead of Track name

Pre-condition:There should be available track item inside Recently Played section.App version:Spotify for macOS (Apple Silicon)1.1.79.763.gc2965cdfPlanPremiumCountryCroatiaDevice/VersionMacBook Pro (13-inch, M1, 2020)/macOS Big Sur 11.5.1

duje8
Newbie
Pre-condition: There should be available track item inside Recently Played section. App version: Spotify for macOS (Apple Silicon) 1.1.79.763.gc2965cdf Plan Premium Country Croatia Device/Ve...
2022-02-24 2:48:56 PM
2022-02-25 8:14:17 PM
Hubo
Community Legend
549 Views
1 replies
0 likes
bug

549 Views
1 replies
0 likes

Solved!!Superuser Contribution Playlists/Albums header background overlapping

PlanPremiumCountrySpainDeviceMacbook pro 2020Operating SystemMacOS 12 Monterey I have noticed something in the desktop app for macwhen you scroll in a playlist or an album, the fixed header is transparent and it overlaps the songs info so you can't r...

Screen Shot 2022-01-14 at 4.08.20 PM.png

miquel_mq
Casual Listener
Plan Premium Country Spain Device Macbook pro 2020 Operating System MacOS 12 Monterey I have noticed something in the desktop app for mac when you scroll in a playlist or an album, t...
2022-01-14 4:16:46 PM
2022-01-15 6:13:53 PM
Eni
Moderator
574 Views
1 replies
0 likes
bug
UI

574 Views
1 replies
0 likes

Superuser Contribution Silicon M1 - MacBookPro | Touchbar

PlanPremiumCountryItalyDeviceApple Silicon MacbookPro M1 Operating System11.6 BigSurSpotify per macOS (Apple Silicon)1.1.70.610.g4585142b My Question or IssueI have install "Apple Silicon" version and missing the "touch bar"/Control Strip Icon suppor...

mikekillthedog
Newbie
Plan Premium Country Italy Device Apple Silicon MacbookPro M1 Operating System 11.6 BigSur Spotify per macOS (Apple Silicon) 1.1.70.610.g4585142b My Question or Issue I have ...
2021-10-24 9:45:40 AM
2021-10-25 10:02:55 AM
Alex
Spotify Legend
591 Views
1 replies
0 likes
BigSur
bug
m1
silicon
Touchbar

591 Views
1 replies
0 likes

Solved!!Superuser Contribution Clicking cover brings you to the wrong album

My Question or IssueDespite an earlier thread on this topic having been marked as FIXED, clicking on the cover art still sends me to the wrong album. This has started happening only recently as a bug. In this case I'm showing, clicking the cover for ...

silversidedown
Music Fan
My Question or Issue Despite an earlier thread on this topic having been marked as FIXED, clicking on the cover art still sends me to the wrong album. This has started happening only recently as a bug...
2021-05-19 6:00:18 PM
2021-08-20 3:27:25 AM
silversidedown
Music Fan
1903 Views
12 replies
0 likes
bug

1903 Views
12 replies
0 likes

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