Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: Bug Playlist

Labels

Forum Posts

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 1473 Views
  • 1 replies
  • 0 likes
  • 1473 Views
  • 1 replies
  • 0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3792 Views
  • 1 replies
  • 0 likes
  • 3792 Views
  • 1 replies
  • 0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3111 Views
  • 1 replies
  • 3 likes
  • 3111 Views
  • 1 replies
  • 3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • bfteach
  • Regular
  • 38228 Views
  • 19 replies
  • 1 likes
  • music stops
  • 38228 Views
  • 19 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 164783 Views
  • 0 replies
  • 35 likes
  • Mac
  • 164783 Views
  • 0 replies
  • 35 likes

Superuser Contribution The same playlist link opens different playlists on iOS and macOS

PlanPremium CountryUSADeviceMBP 16" M1 Max, iPhone 13 Pro Max Operating SystemmacOS 12.2.1, iOS 15.3.1 My Question or IssueWhen the link following link is clicked: https://open.spotify.com/track/5gJ1DNzFHwNFlEw1UltyFk?si=PIig9jlnQ0ej7qVIvCLiTg&contex...

IMG_2242.PNG Screen Shot 2022-03-01 at 09.58.46.png Screen Shot 2022-03-01 at 09.58.20.png
  • Newbie
  • Plan Premium   Country USA Device MBP 16" M1 Max, iPhone 13 Pro Max   Operating System macOS 12.2.1, iOS 15.3.1   My Question or Issue When the link following link is c...
  • MattSuda
  • Spotify Star
  • 754 Views
  • 2 replies
  • 0 likes
  • Bug Playlist
  • 754 Views
  • 2 replies
  • 0 likes

Buttons in polish version are unreachable

Plan PremiumCountry PolandDeviceMacbook Pro Mid 2012Operating SystemmacOS Mojave My Question or IssueButtons in playlist view are unreachable, becouse of polish version text showing number of subscribers.I hope that helps you out.

  • Newbie
  • Plan   Premium Country  Poland Device Macbook Pro Mid 2012 Operating System macOS Mojave   My Question or Issue Buttons in playlist view are unreachable, becouse of...
  • Maxim
  • Spotify Star
  • 527 Views
  • 1 replies
  • 0 likes
  • Bug Playlist
  • 527 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot drag a song from the "Now Playing" in the "Play Queue" to a Playlist

Plan: Family/PremiumPlanUSA Device: MacBook Pro 2017Operating System: macOS Mojave 10.14.1 It is not currently possible to drag the song in now playing to a playlist Reproduction steps:Create a playlist (not a shared one if that matters)Begin playing...

  • Newbie
  • Plan: Family/PremiumPlan USA   Device: MacBook Pro 2017 Operating System: macOS Mojave 10.14.1   It is not currently possible to drag the song in now playing to a playlist &nbsp...
  • Peter
  • Spotify Legend
  • 730 Views
  • 1 replies
  • 5 likes
  • Bug Playlist
    Mac Desktop App
  • 730 Views
  • 1 replies
  • 5 likes

[Bug] Reordering a whole folder under Playlists Section

Attempting to reorder a folder in Playlist section causes drag/reorder function to be disabled? I'm trying to organize my playlists list on the sidebar and can drag and reorder single playlists just fine. However, when I attempt to drag and reorder a...

  • Newbie
  • Attempting to reorder a folder in Playlist section causes drag/reorder function to be disabled?   I'm trying to organize my playlists list on the sidebar and can drag and reorder single playli...
  • tetef
  • Casual Listener
  • 1040 Views
  • 2 replies
  • 1 likes
  • bug
    Bug Playlist
    Desktop
    folder
    ordering
  • 1040 Views
  • 2 replies
  • 1 likes