Help Wizard

Step 1

NEXT STEP

Topics with Label: bug

Labels

Forum Posts

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 595 Views
  • 1 replies
  • 0 likes
  • 595 Views
  • 1 replies
  • 0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3195 Views
  • 1 replies
  • 0 likes
  • 3195 Views
  • 1 replies
  • 0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 2288 Views
  • 1 replies
  • 3 likes
  • 2288 Views
  • 1 replies
  • 3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • bfteach
  • Regular
  • 37135 Views
  • 19 replies
  • 1 likes
  • music stops
  • 37135 Views
  • 19 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 163808 Views
  • 0 replies
  • 34 likes
  • Mac
  • 163808 Views
  • 0 replies
  • 34 likes

Solved!!Superuser Contribution UI Button with bug

PlanPremiumCountryBrazilDevice(Macbook Pro late 2016)Operating System(macOS Mojave v10.14.5) Hi everyone I found a problem in the UI Button.For reproduce the same error is necessary open "about Spotify" menu, on this window has a close button, this s...

  • Casual Listener
  • Plan Premium Country Brazil Device (Macbook Pro late 2016) Operating System (macOS Mojave v10.14.5)   Hi everyone I found a problem in the UI Button. For reproduce the same error is ne...
  • Peter
  • Spotify Legend
  • 807 Views
  • 2 replies
  • 0 likes
  • bug
    button
    UI
  • 807 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Specific podcast not filtering out "played" episodes

PlanPremiumCountryUSADeviceMacbook Pro 15inch 2018Operating SystemMojave This is specifically happening on my account for the podcast "Hello from the Magic Tavern." I have listened to episodes 1-41 so far to completion. However, when I filter the vie...

  • Casual Listener
  • Plan Premium Country USA Device Macbook Pro 15inch 2018 Operating System Mojave   This is specifically happening on my account for the podcast "Hello from the Magic Tavern." I have list...
  • Katerina
  • Spotify Legend
  • 3465 Views
  • 4 replies
  • 0 likes
  • bug
    podcast
    Unplayed
  • 3465 Views
  • 4 replies
  • 0 likes

Spotify Treats Apostrophes Differently

I encountered this issue when searching for a song in my saved songs that was shown as "liked" but I could not find. I realized that Spotify treats the two apostrophes as different characters. Granted they are, but it makes it unreasonably difficult ...

Screenshot 2019-05-28 21.17.40.png Screenshot 2019-05-28 21.08.39.png Screenshot 2019-05-28 21.08.26.png
  • Gig Goer
  • I encountered this issue when searching for a song in my saved songs that was shown as "liked" but I could not find.    I realized that Spotify treats the two apostrophes as different cha...
  • 1372 Views
  • 0 replies
  • 3 likes
  • apostrophe
    bug
    filter
    Search
  • 1372 Views
  • 0 replies
  • 3 likes

Solved!! [bug][macOs][Playlists] Lost addition date on songs added prior to the 1st of February 2019

Device(Macbook Pro)Operating System(macOs) IssueIt looks like the database has pruned on the 1st of February 2019 the song added date information on all the songs on all the playlists created by my account. This is very annoying as now I'm not able t...

  • Casual Listener
  • ...ecover the lost data?   This is a major flaw and I would like some help either from the community or from Spotify itself as I've been subscribed to Premium since years and this bug is r...
  • junglejunkie
  • Casual Listener
  • 1772 Views
  • 4 replies
  • 0 likes
  • bug
  • 1772 Views
  • 4 replies
  • 0 likes

Solved!! Filtering a Playlist doesn't auto-scroll to results

DeviceMacbook Pro 2017Operating SystemmacOS High Sierra My Question or Issue When filtering a playlist on the Mac Desktop App, the list doesn't auto-scroll to the results, so unless I'm viewing the very top of the playlist, it often looks like there ...

  • Roadie
  •    Device Macbook Pro 2017 Operating System macOS High Sierra   My Question or Issue  When filtering a playlist on the Mac Desktop App, the list doesn't auto-scroll to the ...
  • pnut
  • Roadie
  • 1048 Views
  • 2 replies
  • 0 likes
  • bug
    filter
    UX
  • 1048 Views
  • 2 replies
  • 0 likes

am I being hacked or is this a bug?

PlanPremium (student plan i think)Country AustraliaDeviceLatest MacBook Air (2018)Operating System- My Question or Issue everytime i open up my laptop it says someone is trying to log into my spotify account and then it says their IP Address.it asks ...

  • Newbie
  •   Plan Premium (student plan i think) Country  Australia Device Latest MacBook Air (2018) Operating System -   My Question or Issue  everytime i open up my laptop it sa...
  • Loxer
  • Community Legend
  • 1686 Views
  • 1 replies
  • 0 likes
  • bug
    Hacker
    Help me!
  • 1686 Views
  • 1 replies
  • 0 likes

Media Keys won't control Spotify on Mac anymore

PlanFree/PremiumCountry USA Device(Macbook Pro late 2013)Operating System(MacOS High Sierra) My Question or IssueFor the past 6 years I've been able to control Spotify with both my macbook keyboard and the bluetooth apple keyboard I use. Within the l...

  • Newbie
  • Plan Free/Premium Country  USA   Device (Macbook Pro late 2013) Operating System (MacOS High Sierra)   My Question or Issue For the past 6 years I've been able to control Sp...
  • ardacebi
  • Composer
  • 1473 Views
  • 1 replies
  • 0 likes
  • bug
    Mac
    media keys
  • 1473 Views
  • 1 replies
  • 0 likes

Play Queue is Broken {HELP}

ISSUE : My currently playing playlist is set to play "in order" as you can see from this screenshot. However, when I change songs to one down in the list somewhere, Spotify will play just that selected song, then start back at the top of the entire p...

Screen Shot 2018-09-20 at 5.42.17 PM.png play_queue_incorrect.png
  • Regular
  • ISSUE :  My currently playing playlist is set to play "in order" as you can see from this screenshot. However, when I change songs to one down in the list somewhere, Spotify will play just that...
  • cteffteff
  • Composer
  • 2237 Views
  • 2 replies
  • 3 likes
  • broken
    bug
    bug report
    Play queue
    report
    Reporting an issue
  • 2237 Views
  • 2 replies
  • 3 likes

Superuser Contribution [BUG] New playlist name inconsistent between drag'n'drop and right-click menu

1.0.89.313.g34a58dea on macOS High Sierra with Premium account Right click an album, choose "Add to Playlist > New Playlist", and the new playlist will be named in this format: Artist Name – Album Name This is how Spotify has always named playlists c...

  • Newbie
  • ...laylist" button in the bottom left, the resulting playlist will be named in this reversed format:   Album Name – Artist Name   I think this is a bug. It will result in people's playlists b...
  • Guido
  • Spotify Legend
  • 643 Views
  • 1 replies
  • 0 likes
  • bug
    bugs
    Desktop
    Mac
    macOS
    Playlists
  • 643 Views
  • 1 replies
  • 0 likes

'Create similar playlist' deletes original

I just clicked the 'Create Similar Playlist' option out of interest to see what would happen. It did create a similar playlist, but it also deleted the original, without making it available to recover video my account on the website. Pretty sure that...

  • Regular
  • ...ecover video my account on the website. Pretty sure that's a bug. Either way, really annoying. Seems the only thing to do is recreate my original playlist now.
  • Loxer
  • Community Legend
  • 492 Views
  • 1 replies
  • 0 likes
  • bug
  • 492 Views
  • 1 replies
  • 0 likes

[Bug] Deleting items from play queue deletes entire queue

PlanPremium (Family) CountryUSA DeviceMacBook Pro (Retina, 15-inch, Mid 2015) Operating SystemmacOS High Sierra 10.13.6 (17G65) Spotify Version1.0.85.259.g4ab01679 ExpectedI wish to delete a portion of my play queue while leaving the rest intact. Act...

  • Music Fan
  • Plan Premium (Family)   Country USA   Device MacBook Pro (Retina, 15-inch, Mid 2015)   Operating System macOS High Sierra 10.13.6 (17G65)   Spotify Version 1.0.8...
  • tdzl
  • Music Fan
  • 976 Views
  • 4 replies
  • 0 likes
  • bug
  • 976 Views
  • 4 replies
  • 0 likes

Saved Songs Sync/Update Issue

Plan: PremiumCountry: USA Device: Macbook Pro early 2015Operating System macOS High SierraSpotify Version: 1.0.86.337.ga8d5cef9 I've been recently experiencing saved songs disappearing. For instance, I would save a song and then a few hours later it ...

  • Newbie
  • Plan: Premium Country: USA  Device: Macbook Pro early 2015 Operating System macOS High Sierra Spotify Version: 1.0.86.337.ga8d5cef9   I've been recently&...
  • user-removed
  • Not applicable
  • 410 Views
  • 1 replies
  • 1 likes
  • bug
  • 410 Views
  • 1 replies
  • 1 likes

Issue with Applescript

Hi, I played around to control Spotify on my Macbook Pro 2018 with AppleScript. I experienced that "sound volume" will not be updated when the volume will be changed in the UI: if application "Spotify" is running then tell application "Spotify" retur...

  • Newbie
  •   Hi,   I played around to control Spotify on my Macbook Pro 2018 with AppleScript. I experienced that "sound volume" will not be updated when the volume will be changed in the UI: &nbs...
  • Loxer
  • Community Legend
  • 643 Views
  • 1 replies
  • 0 likes
  • bug
  • 643 Views
  • 1 replies
  • 0 likes

[Bug] Reordering a whole folder under Playlists Section

Attempting to reorder a folder in Playlist section causes drag/reorder function to be disabled? I'm trying to organize my playlists list on the sidebar and can drag and reorder single playlists just fine. However, when I attempt to drag and reorder a...

  • Newbie
  • Attempting to reorder a folder in Playlist section causes drag/reorder function to be disabled?   I'm trying to organize my playlists list on the sidebar and can drag and reorder single playli...
  • tetef
  • Casual Listener
  • 1012 Views
  • 2 replies
  • 1 likes
  • bug
    Bug Playlist
    Desktop
    folder
    ordering
  • 1012 Views
  • 2 replies
  • 1 likes

Cannot disable "Automatically make new playlists public" and "Show my current Top Artists"

Steps to reproduce: Go to Settings with Cmd+,Disable "Automatically make new playlists public" and "Show my current Top Artists".Quit Spotify then restart.Go back to settins with Cmd+,Expected: "Automatically make new playlists public" and "Show my c...

  • Newbie
  • Steps to reproduce:   Go to Settings with Cmd+, Disable "Automatically make new playlists public" and "Show my current Top Artists". Quit Spotify then restart. Go back to settins with C...
  • user-removed
  • Not applicable
  • 764 Views
  • 1 replies
  • 2 likes
  • bug
    settings
  • 764 Views
  • 1 replies
  • 2 likes

BUG - newest update add to playlist UI

I keep my playlists in folders and this looks like a UI bug. Steps: 1. Right click track2. Add to playlist3. View dropdowns for each folder, playlists in folders are missing. They are visible in the playlists panel. UPDATE: Dragging and dropping DOES...

Screen Shot 2018-02-22 at 2.50.39 PM.png
  • Casual Listener
  • I keep my playlists in folders and this looks like a UI bug. Steps:   1. Right click track 2. Add to playlist 3. View dropdowns for each folder, playlists in folders are missing. They a...
  • HelgeNissen
  • Casual Listener
  • 714 Views
  • 1 replies
  • 2 likes
  • add
    bug
    UI
  • 714 Views
  • 1 replies
  • 2 likes

Daily mix bug

When I play a daily mix playlist, the current song shows at the bottom of the app. If I click the "like" button, the song at the bottom no longer refreshes to the current song being played. On the PC, when I go in to the queue and manually play the '...

  • Casual Listener
  • When I play a daily mix playlist, the current song shows at the bottom of the app. If I click the "like" button, the song at the bottom no longer refreshes to the current song being played.  &n...
  • 375 Views
  • 0 replies
  • 0 likes
  • bug
  • 375 Views
  • 0 replies
  • 0 likes

Selecting Text in Search Results in Entire Window Dragging

Irregular behavior on mouse click in search bar(probably all input fields if others exist).To recreate this issue:1. Click on search bar and type in "Podcast Comedy"2. Now try to highlight "Comedy" (If you wanted to change it to 'Politics' for instan...

  • Newbie
  • Irregular behavior on mouse click in search bar(probably all input fields if others exist). To recreate this issue: 1. Click on search bar and type in "Podcast Comedy" 2. Now try to highlight "C...
  • 600 Views
  • 0 replies
  • 0 likes
  • bug
    highlight
    input
    Mousclick
    OnClick
    Search
    select
    UX
  • 600 Views
  • 0 replies
  • 0 likes

Only Coldplay songs start to bug .

Only certain coldplay songs start to bug , like they stuck in a certain minute like a broken record and wont move past that second , and then the song automatically skips , i have had this issue for some time now , it only happens with some Coldplay ...

  • Newbie
  • Only certain coldplay songs start to bug , like they stuck in a certain minute like a broken record and wont move past that second , and then the song automatically skips , i have had this issue f...
  • FabianS_Bogota
  • Roadie
  • 772 Views
  • 2 replies
  • 0 likes
  • bug
    coldplay
    Windows
  • 772 Views
  • 2 replies
  • 0 likes

Clicking play on the new song plays/pauses the song from last week

I was playing the first song in the list from the last Discover Weekly. After the new week started I clicked to play the first new song but it just paused the old song. This went away after I clicked on the second song in the list.Behaviour: Clicking...

  • Newbie
  • I was playing the first song in the list from the last Discover Weekly. After the new week started I clicked to play the first new song but it just paused the old song. This went away after I cl...
  • ZullyB
  • Roadie
  • 551 Views
  • 2 replies
  • 0 likes
  • bug
    Discover Weekly
  • 551 Views
  • 2 replies
  • 0 likes