Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
When listening to one of my own playlists, Spotify begins to play random (usually top hits or hip hop) music instead. I may be mid song and it will change to something completely random, or if I have the music paused it will begin playing again later...
Spotify Legend
152683 Views
5 replies
2 likes
Every time my desktop app starts up another window appears for https://xpui.app.spotify.com/index.html with the error:DNS_PROBE_FINISHED_NXDOMAIN The app works fine but it's incredibly annoying to have this random window appear every single time. Mac...
Newbie
39433 Views
64 replies
11 likes
PlanPremiumCountryUnited States Of AmericaDeviceMacBook Pro (15-inch, Mid 2010)Operating SystemMac OS Catalina 10.15.7 My Question or IssueWhen I try to install Spotify the installer says "Unsupported PlatformSorry, this version of Spotify is for mac...
Visitor
28917 Views
5 replies
0 likes
How do I clear the recently played items that appear on the home screen upon launching the desktop app? If I go into the Recently Played section and remove them there, they still show up on the home screen.
Visitor
172104 Views
12 replies
25 likes
PlanPremiumCountryMexicoDeviceMacBook Air M1Operating System(MacOS Sonoma 14.2.1 My Question or IssueEverything else works fine except for every album cover and playlist cover showing up as blank/black. here are some extra details: -I'm on Sonoma 14....
...over showing up as blank/black. here are some extra details: -I'm on Sonoma 14.2.1 -already tried restarting (force quitting and opening) app -already restarted machine -already cleared cache...
Moderator
2255 Views
4 replies
1 likes
I was wondering if I could delete my 'Persistent Cache' folder without damaging my library of functioning of my desktop Spotify app? It is now at 30gb and taking up space I could do with. Also is there a way to cap this folder size or must I manually...
I was wondering if I could delete my 'Persistent Cache' folder without damaging my library of functioning of my desktop Spotify app? It is now at 30gb and taking up space I could do with. &n...
Community Legend
24439 Views
3 replies
0 likes
Plan: Premium (Canada) Device: iMac (OS Mojave) My spotify app is extremely slow. I have looked through previous posts dealing with the same issue, and have found a guide for fixing this problem (linked below). However, the spotify cache folder that ...
...ixing this problem (linked below). However, the spotify cache folder that it tells me to clear either does not exist, or is not where I've been told to look for it. I tried r...
Community Legend
5706 Views
3 replies
0 likes
