Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....
Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...
Goodman
I'm running into a consistent sync issue between my mac and my iphone, when playing through my iphone. The desktop app seems to lose sync so that even when I pause playback on my phone, the desktop app shows the progress bar continuing to climb and t...
This problem is not new, as I read in older post going back to 2016 and earlier, but Spotify did still not solve it so I decided to desinstall the app. Basically I have a Mac Big Sur and Spotify kept opening after each login although:-I closed the ap...
This was an issue for years with much history in this thead:https://community.spotify.com/t5/Desktop-Windows/Don-t-see-Chromecast-Audio-in-my-device-list-on-Spotify-for-PC/td-p/1222181/page/12 Spotify DID solve the issue this year because all of a su...
PlanPremiumCountryUS DeviceMacBook Pro, iPhoneOperating SystemEl Capitan, 12.4 My Question or IssueWhen I go to work while listening in my car via Spotify I get into the office and when I fire up my desktop Spotify, the same queue (along with repeat ...
Plan: Premium FamilyCountry: Sweden Device: Macbook Pro 15" mid 2019Operating System: macOs 10.14.5 My Question or IssueHi!I use Spotify Connect from all of my devices at home, mostly the one that is closest to me at the moment. I´m used to change th...
I can only use Spotify on the MacBook via "Web Player (Chrome)". Clicking on the Spotify in the menu bar simpy elicits yet another download and all I get is a black Spotify page that does nothing, altho it's shown in finder as another drive (like a b...
I have a premium account and I'm on Mac Mojave 10.14.4 Whenever I want to cast my Spotify to my Google Home speakers, it works without issue on my phone. However, whenever I try to cast from the desktop app, my speakers never show up as an option. It...
Edited 8 May 2018 (original post below). On ~3rd May Spotify Connect started randomly pausing (in my case on Yamaha hardware) on a range of devices - rendering their Spotify capbility unusuable. We've since established that this is a problem affectin...