Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: Desktop

Labels

Forum Posts

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 6172 Views
  • 1 replies
  • 0 likes
  • 6172 Views
  • 1 replies
  • 0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 8072 Views
  • 1 replies
  • 0 likes
  • 8072 Views
  • 1 replies
  • 0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 5810 Views
  • 1 replies
  • 3 likes
  • 5810 Views
  • 1 replies
  • 3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • bfteach
  • Regular
  • 43806 Views
  • 19 replies
  • 1 likes
  • music stops
  • 43806 Views
  • 19 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 168123 Views
  • 0 replies
  • 35 likes
  • Mac
  • 168123 Views
  • 0 replies
  • 35 likes

Superuser Contribution Playlist changes to “My Episodes” lost after syncing between Mac and iOS

PlanPremiumCountryUK DeviceMacBook Air 2020Operating System(macOS Sonoma) My Question or IssueI’m experiencing a frustrating sync issue between devices. Earlier today, I spent over an hour organising the “My Episodes” playlist on the Spotify Mac Desk...

  • Casual Listener
  • ...arlier today, I spent over an hour organising the “My Episodes” playlist on the Spotify Mac Desktop app. I removed many old episodes and added several new ones, carefully curating the list.   A...
  • MihailY
  • Moderator
  • 996 Views
  • 1 replies
  • 0 likes
  • Desktop
    sync
  • 996 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify for Mac Not Responding when Quitting and Not Showing Music Library in Local Files

Ever since upgrading to macOS Sonoma, Spotify never quits on its own and is not showing any songs from my Music Library even though Spotify has access to it in System Settings. It always says not responding in the Force Quit Applications window. I’m ...

  • Roadie
  • Ever since upgrading to macOS Sonoma, Spotify never quits on its own and is not showing any songs from my Music Library even though Spotify has access to it in System Settings. It always says not res...
  • AlejaR
  • Moderator
  • 2320 Views
  • 14 replies
  • 1 likes
  • Desktop
    local files
    Mac
  • 2320 Views
  • 14 replies
  • 1 likes

Superuser Contribution Spotify appears offline while connected to wifi on MacOS Monterey with M1 Pro chip

Hi. I am running spotify on a MacBook Pro 14" (M1PRO CPU) on Mac OS Monterey. App version: Spotify for MacOS (AppleSilicon) 1.1.81.604.gccacfc8c The issue is that while being connected to wifi, the songs are being displayed inactive (gray), like I wa...

  • Casual Listener
  • Hi.    I am running spotify on a MacBook Pro 14" (M1PRO CPU) on Mac OS Monterey. App version: Spotify for MacOS (AppleSilicon) 1.1.81.604.gccacfc8c   The issue is that while b...
  • Maria
  • Moderator
  • 4659 Views
  • 4 replies
  • 2 likes
  • Desktop
    M1 PRO
    Mac
    Monterey
  • 4659 Views
  • 4 replies
  • 2 likes

Solved!!Superuser Contribution Spotify Links "open.spotify" don't open in Desktop App OSX/Mac anymore

Premium AccountUSAMac OS Mojave Seems like Spotify keeps pushing this issue aside because not enough people are complaining about it. I've actually seen a good amount of posts on the community boards about it but none of them seem to have gained trac...

  • Regular
  • ...ption to have links open in the desktop app. But that option has recently disappeared. Seems like a very obvious and useful feature, and just strange to suddenly remove that functionality.    M...
  • divide_by_zero
  • Casual Listener
  • 69080 Views
  • 65 replies
  • 48 likes
  • Desktop
    desktop app
    macOS
    open.spotify
    sharing
    spotify links
  • 69080 Views
  • 65 replies
  • 48 likes

Superuser Contribution Podcasts keep glitching and pausing/playing

Hello! Issue explained: 1) Podcasts are randomly pausing and staying paused in the middle of podcasts - happens irregularly and effects the experience.2) Applicable to any podcast I play.3) Happens irrespective if the video is on or off.4) Applicable...

  • Newbie
  • ...odcast I play. 3) Happens irrespective if the video is on or off. 4) Applicable to my computer and my partner's.   - Have fast internet connection. - Have exited desktop app and reopened....
  • khboucher
  • Newbie
  • 4835 Views
  • 12 replies
  • 0 likes
  • browser
    bug
    Desktop
    Podcast issue
  • 4835 Views
  • 12 replies
  • 0 likes

Solved!!Superuser Contribution What happened to full screen for songs?

Why has my full-screen mode disappeared with the latest Spotify update? I am a paying premium customer and loved this feature because it meant the pixels on my screen were changing when I left my screen on while working on a different device. Spotify...

  • Regular
  • Why has my full-screen mode disappeared with the latest Spotify update? I am a paying premium customer and loved this feature because it meant the pixels on my screen were changing when I left my scr...
  • boandaropax
  • Regular
  • 1751 Views
  • 2 replies
  • 0 likes
  • Desktop
    full screen
    Mac
  • 1751 Views
  • 2 replies
  • 0 likes

Superuser Contribution Cannot Scroll While Reordering Song in Playlist

PlanPremium CountryUSA DeviceMacbook Pro M2 Operating SystemmacOS Sonoma 14.1 My Question or IssueWhen I am dragging a song in a playlist, I cannot use the scroll wheel to scroll the playlist. This used to work as recently as around a month or two ag...

  • Casual Listener
  • Plan Premium   Country USA   Device Macbook Pro M2   Operating System macOS Sonoma 14.1   My Question or Issue When I am dragging a song in a playlist, I cannot use t...
  • MattSuda
  • Spotify Star
  • 2236 Views
  • 9 replies
  • 1 likes
  • Desktop
    mouse
    playlist
  • 2236 Views
  • 9 replies
  • 1 likes

Spotify intermittently causes wifi to slowdown on my Mac and causes kernel panic

Plan: PremiumCountry: United States Device: MacBook Pro 15 inch Early 2019 Operating System: macOS Big Sur 11.6.4 My Question or IssueWhen I use the Spotify Desktop app on Mac, it plays fine for maybe like 30 min and then all of a sudden, my internet...

  • Casual Listener
  • Plan: Premium Country: United States   Device: MacBook Pro 15 inch Early 2019  Operating System: macOS Big Sur 11.6.4   My Question or Issue When I use the Spotify Desktop...
  • amitkulk123
  • Casual Listener
  • 712 Views
  • 2 replies
  • 0 likes
  • Big Sur
    Crash
    Desktop
    kernel panic
    Mac
    macOS
    wifi
  • 712 Views
  • 2 replies
  • 0 likes

Superuser Contribution The Spotify app window on macOS automatically hides after a certain amount of time.

VersionSpotify for macOS (Apple Silicon)1.2.26.1187.g36b715a1PlanPremiumCountryThe Netherlands DeviceMacbook Pro, M2, 2022Operating SystemmacOS Sonoma 14.0, My Question or IssueThe Spotify app window on macOS automatically hides after a certain amoun...

Pretty_Bonobo_0-1702483377591.png Pretty_Bonobo_1-1702483392286.png
  • Casual Listener
  • ...ove to another desktop space on macOS After a certain amount the spotify window automatically hides (see second image) I go back to the desktop space Open Spotify window again While this isn't a m...
  • Joan
  • Moderator
  • 555 Views
  • 1 replies
  • 0 likes
  • app hides
    Desktop
    desktop spaces
    hide
    macOS
  • 555 Views
  • 1 replies
  • 0 likes

Superuser Contribution album or playlist displays as blank in social bar (can't be clicked on)

  PlanPremiumCountryUKDeviceMacbook ProOperating SystemLatest IOS My Question or Issuewhat does this mean? or is it a bug where the playlist name doesn't display?

  • Casual Listener
  •       Plan Premium Country UK Device Macbook Pro Operating System Latest IOS   My Question or Issue what does this mean? or is it a bug where the playlist name doesn't dis...
  • Yordan
  • Moderator
  • 474 Views
  • 3 replies
  • 0 likes
  • Desktop
    friend activity broken
    Friend Feed
    Mac
    Social
    social bar
  • 474 Views
  • 3 replies
  • 0 likes

Superuser Contribution [Desktop] Track title display is stuck on my desktop even after I quit the app (OS X Catalina)

This has been going on for months. Sometimes the song title is superimposed on top of all other windows and it does not go away (it's like z-index: infinity or something). Even after I quit the app. I see no options to hide song title info anywhere i...

  • Regular
  • This has been going on for months. Sometimes the song title is superimposed on top of all other windows and it does not go away (it's like z-index: infinity or something). Even after I quit the app. ...
  • shane_b
  • Newbie
  • 1414 Views
  • 5 replies
  • 4 likes
  • Desktop
  • 1414 Views
  • 5 replies
  • 4 likes

Solved!!Superuser Contribution Today's Spotify update (1.2.10.751) crashes on macOS

This version was working fine:Spotify for macOS (Apple Silicon)1.2.9.743.g85d9593d But this one crashes/closes Spotify when using the player (eg. play/next/previous actions) Spotify for macOS (Apple Silicon)1.2.10.751.g9ce1ecb2 Re-installing/downgrad...

  • Gig Goer
  • This version was working fine: Spotify for macOS (Apple Silicon) 1.2.9.743.g85d9593d   But this one crashes/closes Spotify when using the player (eg. play/next/previous actions)  Spoti...
  • Kronossan
  • Music Fan
  • 1721 Views
  • 10 replies
  • 3 likes
  • bug
    Crash
    Desktop
    macOS
  • 1721 Views
  • 10 replies
  • 3 likes

Solved!! Turning OFF "Publish my new playlists on my profile" does not prevent playlists from going PUBLIC

My Question or IssueEvery playlist I create goes PUBLIC to my profile by default regardless of the selection of the "Publish my new playlists on my profile" config in Settings under "Social". I have logged in an out of Spotify Mac Desktop App and tog...

  • Casual Listener
  • ...bsp; I have logged in an out of Spotify Mac Desktop App and toggled the configuration on and off. As you can see from my example playlist screenshot created today, the playlist is public and I have t...
  • kaworu_bloodpaw
  • Roadie
  • 1065 Views
  • 3 replies
  • 0 likes
  • bug
    Desktop
    Public
  • 1065 Views
  • 3 replies
  • 0 likes

Superuser Contribution [Desktop] Bug: tooltip sometimes does not disappear

In the MacOS desktop app, tooltips sometimes stay shown forever, and quite irritatingly, are on top of other apps even when the focus is switched. Hiding Spotify with Cmd+H does hide the tooltip, but once Spotify is restored it shows up again. Restar...

  • Casual Listener
  • In the MacOS desktop app, tooltips sometimes stay shown forever, and quite irritatingly, are on top of other apps even when the focus is switched.   Hiding Spotify with Cmd+H does hide the t...
  • Edwarric
  • Casual Listener
  • 3804 Views
  • 14 replies
  • 7 likes
  • Desktop
  • 3804 Views
  • 14 replies
  • 7 likes

[Desktop] Mac app top of screen cut off

Is anyone else having issues with a bug where the top of the app is cut off, which means I can't click any of the UI there? It's happened multiple times for me now. I can't scroll up any further and it doesn't change when switching between full scree...

  • Casual Listener
  • Is anyone else having issues with a bug where the top of the app is cut off, which means I can't click any of the UI there? It's happened multiple times for me now.   I can't scroll up any fur...
  • danimunf
  • Visitor
  • 4228 Views
  • 8 replies
  • 10 likes
  • Desktop
  • 4228 Views
  • 8 replies
  • 10 likes

Superuser Contribution [Desktop][Your Library] Think of the web app as a browser

Rather than force me to use the buttons in your app with the arrows to navigate through my music could you allow me to use (command + [ ) to go 'back' and (command + ] ) to go forward in my navigation?? I am sure I used to be able to do this.... or a...

  • Casual Listener
  • Rather than force me to use the buttons in your app with the arrows to navigate through my music could you allow me to use (command + [ ) to go 'back' and (command + ] ) to go forward in my navigatio...
  • Eni
  • Moderator
  • 361 Views
  • 1 replies
  • 0 likes
  • Desktop
    Your Library
  • 361 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Desktop][Search] Asterisk "*" Search in Playlist Crashes Application

There is a bug in Spotify for macOS (Intel) where searching just the "*" symbol in a playlist crashes the page and you have to refresh in the application. Not an urgent bug, but still something that could be fixed in the search engine. An interesting...

  • Newbie
  • There is a bug in Spotify for macOS (Intel) where searching just the "*" symbol in a playlist crashes the page and you have to refresh in the application.   Not an urgent bug, but still someth...
  • Novy
  • Moderator
  • 510 Views
  • 1 replies
  • 0 likes
  • Desktop
    Search
  • 510 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Desktop][Search] CMD+L isn't activating search bar

After updating to Spotify for macOS 1.1.83.956.gbe7ea9a7 whenever I use the keyboard shortcut CMD+L and try to type, I get error noises for the search bar isn't automatically active like it was in previous versions. Then when I try to manually click ...

  • Roadie
  • After updating to Spotify for macOS 1.1.83.956.gbe7ea9a7 whenever I use the keyboard shortcut CMD+L and try to type, I get error noises for the search bar isn't automatically active like it...
  • aarlihn
  • Roadie
  • 1195 Views
  • 8 replies
  • 0 likes
  • Desktop
    Search
  • 1195 Views
  • 8 replies
  • 0 likes

[Desktop][Playlists] How to Create a Playlist of Albums

I've been wanting to do this for several years now and just figured out a way, thanks to folders! FYI - you have to do this on your desktop or laptop you cannot do it on the app.1. Right click on any playlist you have. On a Mac hold the "control" key...

  • Casual Listener
  • I've been wanting to do this for several years now and just figured out a way, thanks to folders! FYI - you have to do this on your desktop or laptop you cannot do it on the app. 1. Right click on a...
  • William241
  • Roadie
  • 7847 Views
  • 2 replies
  • 5 likes
  • Desktop
    Playlists
  • 7847 Views
  • 2 replies
  • 5 likes