Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: Energy

Labels

Forum Posts

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 1243 Views
  • 1 replies
  • 0 likes
  • 1243 Views
  • 1 replies
  • 0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3627 Views
  • 1 replies
  • 0 likes
  • 3627 Views
  • 1 replies
  • 0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 2996 Views
  • 1 replies
  • 3 likes
  • 2996 Views
  • 1 replies
  • 3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • bfteach
  • Regular
  • 37912 Views
  • 19 replies
  • 1 likes
  • music stops
  • 37912 Views
  • 19 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 164636 Views
  • 0 replies
  • 35 likes
  • Mac
  • 164636 Views
  • 0 replies
  • 35 likes

Superuser Contribution spotify is responsible that macOS doesn't go to sleep and drains power all night long

I am only here to post this so others can maybe profit from it. I found out that on my macbook pro 2014, macOS(now catalina 10.15.6) is prevented from going to sleep because of the macos spotify app.Even if the spotify app is not open, the spotify ap...

  • Visitor
  • ...f this log output shows you activity during lid closed/sleep time. Try uninstalling spotify and check again.   @spotify: shame on you. This is such a useless drain of energy and I am probably n...
  • hjrst
  • Newbie
  • 1727 Views
  • 2 replies
  • 0 likes
  • battery
    drain
    Energy
    macbook pro
    macOS
  • 1727 Views
  • 2 replies
  • 0 likes